4/10 Poor
Peter
Travelled with family
30 Apr 2025
Staff polite but that's about it. Hotel rooms were very clean but stark and beds were OK -3 star standard. Showers were great. Pool clean, long and thin but not picturesque and noisy some evenings. Would not stay again as checked in with 2 persons and was given ONE key which we lost and the hotel charged us almost the same price as the breakfast for losing it. Apparently it was in the small print but left a very bad impression especially as on the day we checked out we were told the room was missing 2tiny towels which we had taken to the pool and were found there. At this point we expressed our frustration at the hotel's handling of the key and towel issues. As we got in our taxi to the airport a staff member(presumably management) came to apologize and offered us what looked like 2 tiny moisturizers or something which of course we did not accept as the damage had been done and seriously 2 moisturizers? Really short sighted management at this hotel in our opinion.
Peter
Stayed 4 nights in Apr 2025