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Sheraton Saigon Grand Opera Hotel

5.0 star property
Luxury hotel with 3 restaurants, steps from Nguyen Hue Walking Street

Photo gallery for Sheraton Saigon Grand Opera Hotel

Outdoor pool, open 5:30 AM to 11:00 PM, pool umbrellas
Creator video - submitted by Lizaveta Master
Club lounge access, Premier Suite, 1 King, Grand Opera tower | Living room
View from room
Club lounge access, Studio, 1 King, Grand Opera tower | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$350
includes taxes & fees
13 Feb - 14 Feb

Explore the area

View map
88 Dong Khoi, Ho Chi Minh City, 700000
  • Place, Dong Khoi Street
    ‪1 min walk‬
  • Place, Ho Chi Minh City Opera House
    ‪3 min walk‬
  • Place, Ben Thanh Market
    ‪10 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪15 min drive‬

Room options

View all photos for Guest room, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Guest room, 1 King

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Twin/Single Bed(s)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Guest room, 2 Twin/Single Bed(s)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club lounge access, Guest room, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club lounge access, Guest room, 1 King

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club lounge access, Studio, 1 King, Grand Opera tower

Club lounge access, Studio, 1 King, Grand Opera tower

Club lounge access, Studio, 1 King, Grand Opera tower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club lounge access, Guest room, 2 Twin/Single Bed(s)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club lounge access, Guest room, 2 Twin/Single Bed(s)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Studio, 1 King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Studio, 2 Double

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
Separate bedroom
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club lounge access, Studio, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club lounge access, Studio, 1 King

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club lounge access, Studio, 2 Double

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club lounge access, Studio, 2 Double

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club lounge access, Large Suite, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club lounge access, Large Suite, 1 King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
  • City view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club lounge access, Suite, 1 King, Grand Opera tower

Club lounge access, Suite, 1 King, Grand Opera tower

Club lounge access, Suite, 1 King, Grand Opera tower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club lounge access, Premier Suite, 1 King, Grand Opera tower

Club lounge access, Premier Suite, 1 King, Grand Opera tower

Club lounge access, Premier Suite, 1 King, Grand Opera tower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Lounge Access, 3 Bedroom Presidential Suite

Club Lounge Access, 3 Bedroom Presidential Suite

Club Lounge Access, 3 Bedroom Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2025
  • 210 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the area

Ho Chi Minh City

A luxury stay in the heart of Ho Chi Minh City awaits you at Sheraton Saigon Grand Opera Hotel. Within steps you'll find Ho Chi Minh City Opera House and Nguyen Hue Walking Street. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and reflexology. The buffet restaurant, Saigon Cafe Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the gym and sauna. 24499 square feet (2276 square metres) of event facilities include 14 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class District 1 hotel include Notre Dame Square and Saigon Central Post Office.

What's nearby

  • Dong Khoi Street - 1 min walk - 0.0 km
  • Nguyen Hue Walking Street - 2 min walk - 0.2 km
  • Ho Chi Minh City Opera House - 3 min walk - 0.3 km
  • Saigon River - 7 min walk - 0.6 km
  • Ben Thanh Market - 10 min walk - 0.9 km

Getting around

  • Opera House Station - 2 min walk
  • Saigon Railway Station - 15 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 24 min drive

Restaurants

  • ‪Dim Tu Tac Đông Du - ‬1 min walk
  • ‪Saigon Café - ‬1 min walk
  • ‪Trung Nguyên Legend Café (80 Đồng Khởi) - ‬1 min walk
  • ‪Saigon Saigon Bar - ‬1 min walk
  • ‪Sheraton Grand Towers Lounge - ‬1 min walk

About this property

Sheraton Saigon Grand Opera Hotel

Luxury hotel with 3 restaurants, steps from Nguyen Hue Walking Street
Sheraton Saigon Grand Opera Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. Event space at this hotel measures 24499 square feet (2276 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Sheraton Saigon Grand Opera Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.

  • 500 guestrooms or units
  • 25 levels
  • 2 buildings
  • 3 dining venues
  • 24499 sq ft of conference space
  • 2276 sq. m of conference space
  • Built in 2003
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Sheraton Saigon Grand Opera Hotel offers 500 accommodations with minibars and a safe. Beds feature down duvets. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2025.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 780,192 for adults and VND 439,992 for children
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Li Bai Chinese Restaurant
  • Saigon Cafe Restaurant
  • The Lounge

Things to do

  • Bicycle tours
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (24,499 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 25 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Renovated guestrooms - September 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Saigon Grand Opera Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1700000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 780192 for adults and from VND 439992 for children
  • Airport shuttle fee: VND 2400000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1700000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 5:30 AM to 11:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Saigon
Saigon Sheraton
Saigon Sheraton Hotel
Saigon Towers
Sheraton Saigon
Sheraton Saigon Hotel
Sheraton Saigon Hotel & Towers
Sheraton Saigon Hotel & Towers Ho Chi Minh City
Sheraton Saigon Towers
Sheraton Saigon Hotel Towers Ho Chi Minh City
Ho Chi Minh City Sheraton
Sheraton Ho Chi Minh City
Sheraton Saigon Hotel And Towers
Sheraton Saigon Hotel Towers
Sheraton Saigon Towers Ho Chi Minh City
Sheraton Saigon Grand Opera
Sheraton Saigon Hotel Towers
Sheraton Saigon Grand Opera Hotel Hotel
Sheraton Saigon Grand Opera Hotel Ho Chi Minh City
Sheraton Saigon Grand Opera Hotel Hotel Ho Chi Minh City

Frequently asked questions

What is the cancellation policy at Sheraton Saigon Grand Opera Hotel?

Sheraton Saigon Grand Opera Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Saigon Grand Opera Hotel?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Sheraton Saigon Grand Opera Hotel on 13 Feb 2026 start from NZ$350.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Saigon Grand Opera Hotel?

Yep, Sheraton Saigon Grand Opera Hotel has a free self car park.

Is there a spa on site at Sheraton Saigon Grand Opera Hotel?

Yep, there is an onsite spa at Sheraton Saigon Grand Opera Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sheraton Saigon Grand Opera Hotel have a pool?

Sheraton Saigon Grand Opera Hotel has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 5:30 AM to 11:00 PM.

What luxury perks are available at Sheraton Saigon Grand Opera Hotel?

Sheraton Saigon Grand Opera Hotel features a full-service spa, an outdoor pool and 3 restaurants.

Is Sheraton Saigon Grand Opera Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Saigon Grand Opera Hotel is a hit with families.

Does Sheraton Saigon Grand Opera Hotel serve breakfast?

Yeah, buffet brekkie is on offer weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sheraton Saigon Grand Opera Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Saigon Grand Opera Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Saigon Grand Opera Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Saigon Grand Opera Hotel?

No, pets and service animals are not allowed.

Sheraton Saigon Grand Opera Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 736 reviews
Rating 8 - Good. 184 out of 736 reviews
Rating 6 - Okay. 39 out of 736 reviews
Rating 4 - Poor. 22 out of 736 reviews
Rating 2 - Terrible. 15 out of 736 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took an upgrade offer to the newly renovated 'Salon' suites. It's similar to 'Club Room' level of service where you have a dedicated check in/out desk, but with a few more perks. Whilst I didn't need the extra perks, or the nicer room, it was cheap enough to go ahead anyway and I'm glad I did. The room was lovely, the service for anything needed felt 5*, and the process of checking in/out was so quick and easy. During our stay, Figo and Kaka (ex. global football stars) checked in for a night too. If it's good enough for them it's certainly good enough for me!
Stayed 8 nights in Oct 2025

10/10 Excellent

JAIME, Bogota

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
One of the top hotels in HCMC for business or leisure. Totally recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Himanshu

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Tuan, Westminster

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the area that is convenience for our needs. The room is clean and the staff members are friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel in great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff amazing. Lovely hotel, pool and restaurants. Had club room, treated like royalty in the club lounge. Lovely afternoon tea and dinner/drinks. Would stay here again, but not in the tower as when we returned to the hotel for second stay they put us in the new renovated area but there is too much light pollution coming into the room as no black out blind/curtains covering part of the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Dr Andrew

Stayed 1 night in Sep 2025

10/10 Excellent

Thanh thuy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book for nonsmoking room, and they said my room was nonsmoking room. It wasn’t really smell . Besides that everything was great. We will come back for next trips.
Stayed 3 nights in Jul 2025

10/10 Excellent

JIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the tower part of the hotel is being renovated. The rest of the hotel does not feel any impact..As returning guests, we can say that this hotel is as good as ever.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extremely convenient as it is in the heart of the city. All the hotel staff are extremely helpful and friendly, of course some staff members are more exceptionally commentable. The room is nice and clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandeep

Stayed 4 nights in Jul 2025

10/10 Excellent

Thuy trang, san francisco

Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Stayed 4 nights in Jul 2025

10/10 Excellent

Nhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Sheraton second time and it never disappoints. Modern and sophisticated style with excellent service. They set up dessert, flowers and towel art for my parents 50th wedding anniversary graciously. The breakfast buffet and weekend seafood buffet dinner was very delicious!
Stayed 2 nights in Jul 2025

10/10 Excellent

CHOON LENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Worth the 5* rating. Breakfast is great as there's a good spread. Went for the dinner buffet too. Worth it.
Stayed 3 nights in May 2025

10/10 Excellent

Trong Linh

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in May 2025

10/10 Excellent

aseel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I seen
Stayed 3 nights in May 2025

6/10 Okay

Pantelis

Stayed 7 nights in May 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

salah

Liked: Cleanliness, property conditions & facilities
Amazing hotel. So so. Beautiful and the location is close to all
Stayed 3 nights in May 2025

8/10 Good

Loc

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy on floor 13th . Forgot 2 bags of fresh apple and got no return . Staffs seem to focus on foreigners over Vietnamese.
Stayed 5 nights in May 2025

10/10 Excellent

Kin Kwok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying in this hotel. I love the convenience for shopping and dining. Will definitely come back in the future.
Stayed 4 nights in Apr 2025

6/10 Okay

Elaine M

Travelled with group
Liked: Staff & service, amenities
Need to be more flexible in creative foods for breakfast buffet....difference soups in the morning beside Pho
Stayed 1 night in Mar 2025