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Ala Moana Hotel by Mantra

3.5 star property
Eco-certified hotel connected to a shopping centre in Honolulu with 2 restaurants

Photo gallery for Ala Moana Hotel by Mantra

Outdoor pool, pool loungers
Property preview
Property entrance
Suite, 1 Bedroom, City View
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is NZ$395
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
410 Atkinson Drive, Honolulu, HI, 96814
  • Ala Moana Center
    ‪5 min walk‬
  • Hawaii Convention Center
    ‪5 min walk‬
  • Waikiki Beach
    ‪4 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪14 min drive‬

Room options

View all photos for Waikiki Tower City Mountain View room King Bed(Newly Renovated)

Premium bedding, in-room safe, desk, blackout curtains

Waikiki Tower City Mountain View room King Bed(Newly Renovated)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Waikiki Tower Partial Ocean View Room King Bed(Newly Renovated)

Premium bedding, in-room safe, desk, blackout curtains

Waikiki Tower Partial Ocean View Room King Bed(Newly Renovated)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waikiki Tower Ocean View room Accessible(Newly Renovated)

Premium bedding, in-room safe, desk, blackout curtains

Waikiki Tower Ocean View room Accessible(Newly Renovated)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Waikiki Tower Partial Ocean View Room(Newly Renovated)

Premium bedding, in-room safe, desk, blackout curtains

Waikiki Tower Partial Ocean View Room(Newly Renovated)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Waikiki Tower City Mountain View room Accessible (Newly Renovated)

Premium bedding, in-room safe, desk, blackout curtains

Waikiki Tower City Mountain View room Accessible (Newly Renovated)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Waikiki Tower City Mountain View Room (Newly Renovated)

View from room

Waikiki Tower City Mountain View Room (Newly Renovated)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Waikiki Tower Ocean View Room(Newly Renovated)

Premium bedding, in-room safe, desk, blackout curtains

Waikiki Tower Ocean View Room(Newly Renovated)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Waikiki Tower Ocean View room King Bed(Newly Renovated)

Premium bedding, in-room safe, desk, blackout curtains

Waikiki Tower Ocean View room King Bed(Newly Renovated)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Kona Tower City View Room

Premium bedding, in-room safe, desk, blackout curtains

Kona Tower City View Room

8.0 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kona Tower City View King Bed

Premium bedding, in-room safe, desk, blackout curtains

Kona Tower City View King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Kona Tower City View Lower Level Room

Premium bedding, in-room safe, desk, blackout curtains

Kona Tower City View Lower Level Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kona Tower Partial Ocean View Room

View from room

Kona Tower Partial Ocean View Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Separate bedroom
  • 52 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Blackout curtains
Premium bedding
  • 62 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Separate bedroom
  • 52 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Honolulu

You'll be connected to a shopping centre at Ala Moana Hotel by Mantra, and within just a 10-minute stroll of Hawaii Convention Center and Ala Moana Center. Highlights at this eco-friendly hotel include 2 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include hot stone massages, Thai massages and facials. The steakhouse, Signature Prime Steak, serves American cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 3.5-property class Ala Moana hotel include Royal Hawaiian Center and Waikiki Beach.

What's nearby

  • Ala Moana Center - 5 min walk - 0.5 km
  • Hawaii Convention Center - 5 min walk - 0.5 km
  • Royal Hawaiian Center - 3 min drive - 1.5 km
  • Waikiki Beach - 4 min drive - 2.3 km
  • Honolulu Harbor - 5 min drive - 3.8 km

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 27 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 25 min drive

Restaurants

  • ‪Pint + Jigger - ‬2 min walk
  • Starbucks
  • ‪The Signature Prime Steak & Seafood - ‬1 min walk
  • Pho One
  • ‪Texas De Brazil - ‬4 min walk

About this property

Ala Moana Hotel by Mantra

Eco-certified hotel connected to a shopping centre in Honolulu with 2 restaurants
Ala Moana Hotel by Mantra offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Ala Moana Hotel by Mantra. For a fee, parking is available.

This 3.5-star Honolulu hotel is smoke free.

  • 1085 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • Built in 1970
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Ala Moana Hotel by Mantra offers 1085 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Honolulu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages and facials. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 27.50 for adults and USD 16.50 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cafe 410
  • Dada Salon, Spa & Cafe
  • Pint & Jigger
  • Signature Prime Steak
  • Starbucks

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Pool loungers

Full-service spa

  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Health club access
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 27.50 for adults and from USD 16.50 for children
  • Self-parking fee: USD 39 per day (in/out privileges)
  • Valet parking fee: USD 49 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 230380020000

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ala Moana Hotel by Mantra
Ala Moana Honolulu
Ala Moana Hotel Mantra Honolulu
Ala Moana Hotel Honolulu
Hotel Ala Moana
Hotel Moana
Moana Hotel
Ala Moana Hotel Hawaii/Honolulu
Ala Moana Hotel Mantra
Ala Moana Mantra Honolulu
Ala Moana Mantra

Frequently asked questions

What is the cancellation policy at Ala Moana Hotel by Mantra?

Ala Moana Hotel by Mantra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ala Moana Hotel by Mantra?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Ala Moana Hotel by Mantra on 1 Oct 2025 start from NZ$335.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ala Moana Hotel by Mantra?

Yep, Ala Moana Hotel by Mantra has a self car park with in/out privileges for USD 39 per day.

Are there any beaches close to Ala Moana Hotel by Mantra?

Yep, Ala Moana Hotel by Mantra is a short 11-minute walk from Ala Moana Beach Park. Fun beach activities include surfing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Ala Moana Hotel by Mantra?

Yep, there is an onsite spa at Ala Moana Hotel by Mantra. You'll enjoy heaps of services like facials and Thai massages.

Does Ala Moana Hotel by Mantra have a pool?

Yep, and guests recommend it! Ala Moana Hotel by Mantra has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ala Moana Hotel by Mantra?

Ala Moana Hotel by Mantra features a full-service spa, an outdoor pool and 2 restaurants.

What makes Ala Moana Hotel by Mantra a romantic place to stay?

Ocean-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ala Moana Hotel by Mantra.

Does Ala Moana Hotel by Mantra serve breakfast?

Sure does, buffet breakfast is on offer weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Ala Moana Hotel by Mantra?

No, Ala Moana Hotel by Mantra does not offer an airport shuttle service.

Is there a bar or restaurant at Ala Moana Hotel by Mantra?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ala Moana Hotel by Mantra?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Ala Moana Hotel by Mantra?

No, only service animals are allowed.

Ala Moana Hotel by Mantra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1759 out of 3304 reviews
Rating 8 - Good. 903 out of 3304 reviews
Rating 6 - Okay. 394 out of 3304 reviews
Rating 4 - Poor. 166 out of 3304 reviews
Rating 2 - Terrible. 82 out of 3304 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zoua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is in the Kona Tower, which is smaller than average hotel room but it does have everything we need including microwave and frige. It has a walkway straight to the mall on the 2nd floor and to swimming pool on 4th floor and then 13 floor has a convience laundry room where it stocked up on detergent for a few quarters, where you can get them exchanged from the front desk. It has housekeeping daily which is great. The self parking is great, never struggle to find parking space here. You take the elevator from basement to main floor which is so easy accessible. The mall next door has two big food courts and a huge target for you to shop your necessities so avoid driving looking for stuffs. The room itself is in good condition and it has shampoo for you already. The checkin line takes a few seconds to complete, unlike what the reviews here say. I would definitely come again! The pool and seating there are beautiful and they offer pool towels too. Their fitness center is a good size. Staff was kind on my days there!
Stayed 4 nights in Jun 2025

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location of the property and its surroundings but the room was very dated and dingy. Was a little depressing.
Stayed 1 night in Jun 2025

8/10 Good

Anthony P, Daly City

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was perfect, close to shops and across the street from ala Moana beach park.
Stayed 4 nights in Jun 2025

8/10 Good

Namseok

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Stayed 6 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started with a few problems, but, Gina at the front desk corrected the main issues. Thank you, Gina, we enjoyed 13 nights at the Ala Moana Hotel.
Stayed 12 nights in Jun 2025

10/10 Excellent

VISANU, Las vegas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
\stay there multiple times
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time booking with Ala Moana by Mantra and within my stay, it has been nothing but good vibes. The atmosphere is amazing!! The employees are very helpful and welcoming. They are easy to get a hold of if I need of assistance in the room. Will def be back. Thank you!!
Stayed 5 nights in Jun 2025

8/10 Good

scott

Liked: Staff & service, property conditions & facilities, room comfort
great place easy check in good parking 👍
Stayed 2 nights in Jun 2025

8/10 Good

Luanna

Business traveller
Liked: Cleanliness
Convenient location. Hotel is not new but is well maintained. Great customer service.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jayden

Liked: Cleanliness, amenities
Stayed 4 nights in Jun 2025

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff was very nice. The hotel was in a good area around many places.
Stayed 7 nights in Jun 2025

10/10 Excellent

Yan

Stayed 9 nights in Jun 2025

10/10 Excellent

Joanne

Stayed 3 nights in Mar 2025

10/10 Excellent

Doradeen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect and the rooms were clean. Shopping location and food options were great too!
Stayed 2 nights in May 2025

10/10 Excellent

Toi EQUA

Travelled with family
Liked: Amenities, property conditions & facilities
This great location for me and my family
Stayed 4 nights in Jun 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 2 nights in Jun 2025

10/10 Excellent

Sofai, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and grest service
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 nights. Check In staff was nice even the line is kind the long (system update) Parking attendant not helpful at all. We're not familiar how paid parking works the 1st time. (Exiting) We stop We're the booth is & told us to insert the ticket to the ticket dispenser which is a back length of arm, we did ask if she can insert it for us but declined 😔 so we back up just a little not a big deal but attendant can improved or atleast give an aloha.
Stayed at Kona Tower
Stayed 3 nights in Jun 2025

10/10 Excellent

Stafford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view of the ocean from our room was amazing. Everything was nice except the closet door was off track.
Stayed 11 nights in May 2025

2/10 Terrible

Carol U.T

Stayed 5 nights in Jun 2025

8/10 Good

wendell

Disliked: Property conditions & facilities
Soft mattress Slippery tub
Stayed 4 nights in Jun 2025

10/10 Excellent

Wailana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and extremely convenient with access to early morning starbucks coffee in the lounge and walking distance to mall. The small store inside the hotel was perfect for snacks and other commodities we needed. Overall enjoyed our stay!
Stayed 2 nights in Jun 2025