See all properties
Save

Hilton Grand Vacations Club Hokulani Waikiki Honolulu

3.5 star property

Photo gallery for Hilton Grand Vacations Club Hokulani Waikiki Honolulu

Lobby sitting area
Creator video
Business centre
50-inch LCD TV with cable channels, TV, iPod dock
Poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is NZ$659
includes taxes & fees
28 May - 29 May

Explore the area

View map
2181 Kalakaua Ave, Honolulu, HI, 96815
  • Place, Waikiki Beach Walk
    ‪1 min walk‬
  • Place, Royal Hawaiian Center
    ‪2 min walk‬
  • Place, Waikiki Beach
    ‪7 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (1 King Bed with Sofabed)

50-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Non Smoking (1 King Bed with Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (2 Double Beds with Sofabed)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking (2 Double Beds with Sofabed)

9.8 out of 10
Exceptional
(32 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking (1 King Bed with Sofabed)

50-inch LCD TV with cable channels, TV, iPod dock

Premier Suite, 1 Bedroom, Non Smoking (1 King Bed with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking (2 Double Beds with Sofabed)

50-inch LCD TV with cable channels, TV, iPod dock

Premier Suite, 1 Bedroom, Non Smoking (2 Double Beds with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom, Accessible (2 Double Beds with Sofabed, Hearing)

50-inch LCD TV with cable channels, TV, iPod dock

Premier Suite, 1 Bedroom, Accessible (2 Double Beds with Sofabed, Hearing)

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

50-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility & Hearing, 3x3 Shower)

50-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Accessible (Mobility & Hearing, 3x3 Shower)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (1 King Bed with Sofabed, Hearing)

50-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Accessible (1 King Bed with Sofabed, Hearing)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom, Accessible (1 King Bed with Sofabed, Hearing)

50-inch LCD TV with cable channels, TV, iPod dock

Premier Suite, 1 Bedroom, Accessible (1 King Bed with Sofabed, Hearing)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

50-inch LCD TV with cable channels, TV, iPod dock

Premier Suite, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (2 Double Beds with Sofabed, Hearing)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible (2 Double Beds with Sofabed, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Premier Suite With 1 Bedroom, 2 Double Beds, Sofa Bed-Hearing Accessible

  • Sleeps 4

Premier One-Bedroom Suite With 2 Double Beds-Mobility/Hearing Accessible With Roll-in Shower

  • Sleeps 4

One-Bedroom Suite With 2 Double Beds And Sofa Bed-Hearing Accessible

  • Sleeps 4

One-Bedroom Suite with 2 Double Beds and 3x3 Shower-Mobility/Hearing Accessible

  • Sleeps 4

One-Bedroom King Premier Suite With Sofa Bed-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite With Sofa Bed-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite-Mobility Hearing Accessible With Roll-in Shower

  • Sleeps 4

One-Bedroom King Suite-Mobility / Hearing Accessible With 3x3 Shower

  • Sleeps 4

One Bedroom Two Double Suite

  • Sleeps 4
  • Free Wi-Fi

One Bedroom Premier Two Double Suite

  • Sleeps 4
  • Free Wi-Fi

One Bedroom Premier King Suite

  • Sleeps 4
  • Free Wi-Fi

One Bedroom King Suite

  • Sleeps 4
  • Free Wi-Fi

You may also like

Ad

Hyatt Centric Waikiki Beach

Waikiki
  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$488
includes taxes & fees
4 June - 5 June
Hyatt Centric Waikiki Beach

About the area

Honolulu

You'll be connected to a shopping centre at Hilton Grand Vacations Club Hokulani Waikiki Honolulu, and within a 20-minute stroll of Gray's Beach and Hawaii Convention Center. Highlights at this beach resort include a restaurant, an outdoor swimming pool and in-room kitchens. .The theme restaurant, Il Tappo, serves Italian cuisine and is open for dinner. Na Lani Sky Lounge is the resort's own rooftop bar. Enjoy the gym and pool loungers as well as access to aerobics classes and yoga classes. Added amenities include a 24-hour business centre and laundry facilities. There's also the convenience of valet parking. .With a stay at this 3.5-property class Waikiki resort, you'll be 1.6 km (1 mi) from Honolulu Zoo and 3.6 km (2.2 mi) from University of Hawaii at Manoa.
View more Resorts in HonoluluOpens in a new window

What's nearby

  • Waikiki Beach Walk - 1 min walk - 0.1 km
  • Royal Hawaiian Center - 2 min walk - 0.2 km
  • Gray's Beach - 5 min walk - 0.5 km
  • International Market Place - 7 min walk - 0.6 km
  • Waikiki Beach - 7 min walk - 0.6 km

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 30 min drive

Restaurants

  • ‪Kelley O'Neil's - ‬1 min walk
  • ‪Yard House - ‬2 min walk
  • ‪Tommy Bahamas Restaurant, Bar & Store - ‬2 min walk
  • ‪Ramen Nakamura - ‬2 min walk
  • ‪Giovanni Pastrami - ‬1 min walk

About this property

Hilton Grand Vacations Club Hokulani Waikiki Honolulu

Hilton Grand Vacations Club Hokulani Waikiki Honolulu offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

There's an onsite 24-hour business centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hilton Grand Vacations Club Hokulani Waikiki Honolulu. Parking is available for a fee.

This 3.5-star Honolulu resort is smoke free.

  • 143 guestrooms or units
  • 12 levels
  • Built in 2013
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Grand Vacations Club Hokulani Waikiki Honolulu offers 143 accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Accommodation at this 3.5-star resort has kitchens with fridges, microwaves and rice cookers.

Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. 50-inch LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Children’s activities
Hilton Hawaiian Village Waikiki Beach Resort
Waikiki
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 9,087 reviews
The price is NZ$466
includes taxes & fees
30 May - 31 May
Hilton Hawaiian Village Waikiki Beach Resort

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Il Tappo
  • Na Lani Sky Lounge

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (94 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Espresso maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Rice cooker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Dryer
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 35.61 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-142-797-8240-01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is TA-142-797-8240-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 260030010001

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hokulani

Hokulani Hilton

Hokulani Hilton Grand Vacations

Hokulani Hilton Grand Vacations Hotel

Hokulani Hilton Grand Vacations Hotel Waikiki

Hokulani Waikiki Hilton Grand Vacations

Hokulani Waikiki By Hilton Grand Vacations Hawaii/Honolulu

Hokulani Waikiki Hilton Grand Vacations Hotel

Hokulani Hilton Vacations

Hokulani Waikiki By Hilton Grand Vacations

Hilton Grand Vacations Club Hokulani Waikiki Honolulu Resort

Hilton Grand Vacations Club Hokulani Waikiki Honolulu Honolulu

Frequently asked questions

What is the cancellation policy at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Hilton Grand Vacations Club Hokulani Waikiki Honolulu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hilton Grand Vacations Club Hokulani Waikiki Honolulu on 28 May 2026 start from NZ$659, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Yep, Hilton Grand Vacations Club Hokulani Waikiki Honolulu has covered valet parking with in/out privileges for USD 50 per night.

Are there any beaches close to Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Yep, Hilton Grand Vacations Club Hokulani Waikiki Honolulu is a short 4-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Does Hilton Grand Vacations Club Hokulani Waikiki Honolulu have a pool?

Hilton Grand Vacations Club Hokulani Waikiki Honolulu has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hilton Grand Vacations Club Hokulani Waikiki Honolulu a romantic place to stay?

Ocean-view dining and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Grand Vacations Club Hokulani Waikiki Honolulu.

Is Hilton Grand Vacations Club Hokulani Waikiki Honolulu family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Grand Vacations Club Hokulani Waikiki Honolulu is a hit with families.

Is there a free airport shuttle available at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

No, Hilton Grand Vacations Club Hokulani Waikiki Honolulu does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Hilton Grand Vacations Club Hokulani Waikiki Honolulu?

No, only service animals are allowed.

Hilton Grand Vacations Club Hokulani Waikiki Honolulu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 351 out of 503 reviews
Rating 8 - Good. 116 out of 503 reviews
Rating 6 - Okay. 21 out of 503 reviews
Rating 4 - Poor. 9 out of 503 reviews
Rating 2 - Terrible. 6 out of 503 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jared

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I loved our stay at the Hokulani and this is now our new favorite staycation spot on Oahu. The room is perfect for a family. The space it offers is exactly what you need if you have kids with you. The bathroom was our favorite part of the room and I would book again for the bathroom alone. The shower is amazing and it also has a deep soaking tub, which is hard to find in most standard hotel rooms on Oahu. Everything is updated in the room and adds a nice esthetic throughout. We did see quite a few complaints about the pool due to its size, but our girls still enjoyed it and the rooftop lounge area is really nice just to hang out. The staff was all very friendly and helpful and that always makes the stay that much better. We will definitely be booking here again and looking forward to the next stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Juan

Stayed 7 nights in Jan 2026

10/10 Excellent

Chanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great service, free washer/dryer, water bottles daily.
Stayed 2 nights in Jan 2026

10/10 Excellent

Constantine

Stayed 1 night in Jan 2026

10/10 Excellent

Constantine

Stayed 6 nights in Dec 2025

10/10 Excellent

Tarhata

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Dec 2025

10/10 Excellent

Mimi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained, and the staff were friendly and helpful from check-in to check-out. The location was convenient, making it easy to get around and explore the area. Everything felt welcoming and well organized, which made the stay relaxing and enjoyable. I would definitely recommend this hotel and would be happy to stay here again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Garret

Stayed 3 nights in Dec 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and convenient
Stayed 7 nights in Nov 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! Laundry soap is provided and the machines are free. We used the kitchen to prepare breakfast and it was well stocked with kitchen utensils and cooking items. Also, the location is great with lots of shopping and restaurants. The only thing I wish they would change are the hours for the gym, it would be nice to work out earlier in the morning.
Stayed 5 nights in Nov 2025

10/10 Excellent

Norma

Stayed 4 nights in Oct 2025

10/10 Excellent

Juan

Stayed 3 nights in Nov 2025

10/10 Excellent

Dagmar

Stayed 1 night in Nov 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, property conditions & facilities
Amazing location, spacious and premium rooms. My all time favorite at Honolulu
Stayed 3 nights in Oct 2025

10/10 Excellent

Shangyun

Travelled with family
Liked: Cleanliness, staff & service, amenities
9+ Years and Still Our Favorite! We’ve been staying at Hokulani for over 9 years, and it continues to be our all-time favorite hotel in Waikiki. You simply can’t find another place like this—it’s spacious, clean, and beautifully maintained. The suites are big, well-equipped, and perfect for families. What truly sets Hokulani apart is how thoughtful and family-friendly the entire experience is. Every time we return, it feels like coming home. The staff are always warm and welcoming, and the atmosphere is peaceful yet close to everything. We’ll definitely be back again next year. Thank you Hokulani for always making our stay feel special 💛
Stayed 4 nights in Oct 2025

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst service I’ve ever received at a Hilton property. From check-in, the staff were unhelpful and negative — almost everything I asked was answered with “No.” The room was minimally cleaned, poorly lit, and faced a noisy building right across the street. But the worst part happened at checkout. I told the male manager earlier that morning that I might be about 20 minutes late since I had to pick up a rental car just 5 minutes away. Despite that, at 10 a.m. I started getting multiple texts from the hotel. When I returned, the male manager was shouting, threatening to call the police and saying he would remove my luggage. In front of my child, he even mocked me in my native language to ‘shut up’, threw a broken box at me, and told me to pack and leave immediately. Another staff member apologized, but that manager never did. To make it worse, the pool was suddenly closed for construction with no prior notice. I had zero positive memories from this hotel. Completely unacceptable experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 2 nights in Oct 2025

8/10 Good

cheolyeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Stayed 7 nights in Sep 2025

10/10 Excellent

AMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, close to everything. The staff are lovely, the rooms are huge and extremely well maintained. Any requests were met with a smile and the bell hops were amazing Laundry station is on every floor, free detergent available in your room. The washer and seperate dryer is an amazing amenity of this hotel. The beds although comfortable are not queens, possibly king single and felt smaller then a standard double bed.. luckily there is a pull out soft bed.. Probably one of the best hotels for location as it is close to the high end shopping centre with loads of restaurants. I highly recommend this hotel and we will be staying here again in the future.
Stayed 4 nights in Sep 2025

10/10 Excellent

Edward

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space and right in the heart of Waikiki; easily walkable to many fun places
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and spacious. The pans for cooking didn’t have any scratches. The bathroom had many great amenities including a big soaking tub and a shower with a rainfall type spout. Also, location was excellent, right next to longs drugs and close to the major outdoor malls.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

More Destinations