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The Ritz-Carlton Residences, Waikiki Beach

5.0 star property

Photo gallery for The Ritz-Carlton Residences, Waikiki Beach

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property video
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Beach nearby
Signature Suite, 3 Bedrooms

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$1,403
includes taxes & fees
14 Apr - 15 Apr

Explore the area

View map
383 Kalaimoku Street, Waikiki Beach, Honolulu, HI, 96815
  • Place, Waikiki Beach Walk
    ‪2 min walk‬
  • Place, Royal Hawaiian Center
    ‪3 min walk‬
  • Place, International Market Place
    ‪8 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View

9.6 out of 10
Exceptional
(74 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

9.4 out of 10
Exceptional
(27 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed with Sofa bed, Ocean View

Grand Room, 1 King Bed with Sofa bed, Ocean View

Grand Room, 1 King Bed with Sofa bed, Ocean View

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

Deluxe Suite, 1 Bedroom, Ocean View

Deluxe Suite, 1 Bedroom, Ocean View

9.2 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View

Grand Suite, 1 Bedroom, Ocean View

Grand Suite, 1 Bedroom, Ocean View

9.8 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Double Bed, Ocean View

Deluxe Suite, 1 Double Bed, Ocean View | Living room

Deluxe Suite, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 104 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Grand Suite, 2 Bedrooms, Ocean View

55-inch Smart TV with satellite channels, TV, Netflix

Grand Suite, 2 Bedrooms, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Ocean View

Premier Suite, 2 Bedrooms, Ocean View | Living room

Premier Suite, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 117 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 3 Bedrooms, Ocean View

Grand Suite, 3 Bedrooms, Ocean View | Living room

Grand Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 140 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 3 Bedrooms, Ocean View

Premier Suite, 3 Bedrooms, Ocean View | Living room

Premier Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 149 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (Corner)

Room, 1 King Bed with Sofa bed, Ocean View (Corner)

Room, 1 King Bed with Sofa bed, Ocean View (Corner)

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Ocean View

Deluxe Suite, Ocean View

Deluxe Suite, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Corner)

Suite, 1 Bedroom, Ocean View (Corner)

Suite, 1 Bedroom, Ocean View (Corner)

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 4 Bedrooms

Signature Suite, 4 Bedrooms | Living room

Signature Suite, 4 Bedrooms

  • Ocean view
  • 278 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 3 Bedrooms

Signature Suite, 3 Bedrooms | Living room

Signature Suite, 3 Bedrooms

  • Ocean view
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 1 Double Sofa Bed and 2 King Beds

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  • Pool
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About the area

Honolulu

A luxury stay in the heart of Honolulu awaits you at The Ritz-Carlton Residences, Waikiki Beach. Within just a 10-minute stroll, you'll find Royal Hawaiian Center and Fort DeRussy. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Terrace, serves French cuisine and is open for dinner. Enjoy the 24-hour gym, sauna, pool cabanas and pool loungers. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Waikiki hotel include Gray's Beach and U.S. Army Museum of Hawai'i.

What's nearby

  • Waikiki Beach Walk - 2 min walk - 0.2 km
  • Royal Hawaiian Center - 3 min walk - 0.3 km
  • U.S. Army Museum of Hawai'i - 5 min walk - 0.5 km
  • International Market Place - 8 min walk - 0.8 km
  • Waikiki Beach - 8 min walk - 0.8 km

Getting around

  • Hālaulani / Leeward Community College Station - 23 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 29 min drive

Restaurants

  • ‪Kelley O'Neil's - ‬3 min walk
  • ‪Ramen Nakamura - ‬5 min walk
  • ‪Dean & DeLuca - ‬3 min walk
  • ‪Tommy Bahamas Restaurant, Bar & Store - ‬5 min walk
  • ‪Hard Rock Cafe - ‬6 min walk

About this property

The Ritz-Carlton Residences, Waikiki Beach

As a guest of The Ritz-Carlton Residences, Waikiki Beach, you'll find 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton Residences, Waikiki Beach. Parking is available for a fee.

This 5-star Honolulu hotel is smoke free.

  • 552 guestrooms or units
  • 38 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2016
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
The Ritz-Carlton Residences, Waikiki Beach offers 552 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodation at this 5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

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Sheraton Waikiki Beach Resort
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  • Pool
  • Spa pool
  • Spa
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4.6 out of 5, Wonderful, 2,993 reviews
The price is NZ$1,059
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Dean & DeLuca
  • Quiora
  • Sushi Sho
  • The Terrace

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per pet, per stay
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 250.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-051-409-9200-01
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is TA-051-409-9200-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 260180870013

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Residences Waikiki Beach Hotel
Ritz-Carlton Residences Waikiki Beach
Ritz-Carlton Residences Waikiki Beach Hotel
Ritz-Carlton Residences Waikiki Beach
Hotel The Ritz-Carlton Residences, Waikiki Beach Honolulu
Honolulu The Ritz-Carlton Residences, Waikiki Beach Hotel
Hotel The Ritz-Carlton Residences, Waikiki Beach
The Ritz-Carlton Residences, Waikiki Beach Honolulu
The Ritz Carlton Residences Waikiki Beach
Ritz-Carlton Residences Hotel
Ritz-Carlton Residences
The Ritz-Carlton Residences, Waikiki Beach Hotel
The Ritz-Carlton Residences, Waikiki Beach Honolulu
The Ritz-Carlton Residences, Waikiki Beach Hotel Honolulu
The Ritz Carlton Residences, Waikiki Beach

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton Residences, Waikiki Beach?

The Ritz-Carlton Residences, Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton Residences, Waikiki Beach?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Residences, Waikiki Beach on 14 Apr 2026 start from NZ$1,403, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton Residences, Waikiki Beach?

Yep, The Ritz-Carlton Residences, Waikiki Beach has valet parking with in/out privileges for USD 60 per day.

Are there any beaches close to The Ritz-Carlton Residences, Waikiki Beach?

Yep, The Ritz-Carlton Residences, Waikiki Beach is a short 8-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at The Ritz-Carlton Residences, Waikiki Beach?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Ritz-Carlton Residences, Waikiki Beach have a pool?

The Ritz-Carlton Residences, Waikiki Beach has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at The Ritz-Carlton Residences, Waikiki Beach?

The Ritz-Carlton Residences, Waikiki Beach features 2 outdoor pools, a steam room and 3 restaurants.

What makes The Ritz-Carlton Residences, Waikiki Beach a romantic place to stay?

Ocean-view dining and romance packages, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton Residences, Waikiki Beach.

Is The Ritz-Carlton Residences, Waikiki Beach family-friendly?

You bet! With amenities such as 2 outdoor pools and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton Residences, Waikiki Beach is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton Residences, Waikiki Beach?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The Ritz-Carlton Residences, Waikiki Beach?

No, The Ritz-Carlton Residences, Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton Residences, Waikiki Beach?

Yep, you can grab a meal at The Ritz-Carlton Residences, Waikiki Beach's onsite restaurant that serves French cuisine.

What time are check-in & check-out at The Ritz-Carlton Residences, Waikiki Beach?

Check-in begins at 4:00 PM. Check-out time is noon.

The Ritz-Carlton Residences, Waikiki Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1001 reviews
Rating 8 - Good. 140 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!
Stayed 4 nights in Dec 2025

10/10 Excellent

charles

Stayed 2 nights in Dec 2025

10/10 Excellent

JU YEON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful room with the gorgeous view and kind staffs. Lovely sights of the fireworks in Friday night.
Stayed 1 night in Dec 2025

10/10 Excellent

Sina

Great hotel and staff. Highly recommend
Stayed 5 nights in Dec 2025

10/10 Excellent

Seungjoon

Stayed 6 nights in Nov 2025

10/10 Excellent

Ziyu

Stayed 1 night in Dec 2025

10/10 Excellent

Kent

Stayed 1 night in Dec 2025

10/10 Excellent

Amarjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. Views breathtaking. Staff was awesome. Can't wait to come back
Stayed 4 nights in Dec 2025

10/10 Excellent

Sydney

Stayed 7 nights in Dec 2025

2/10 Terrible

Joonho

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
For the price we pay, the service at the hotel was not great (I have had much better experiences at other five-star hotels in Honolulu). The check-in was totally chaotic. It took a long time to complete the check-in. The receptionist was walking too fast for our kid to follow. Before checking out, we requested luggage pickup, but no one showed up, so we moved our stuff ourselves. I wouldn't recommend this place to others.
Stayed 2 nights in Dec 2025

10/10 Excellent

melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I just stayed here this past week for my moms 65th birthday. The service as soon as we stepped out of our lyft driver was amazing. We were greeted with smiles and leis. Our bags were put on a trolly and rushed right up to our room. When we went to the lobby we were greeted warmly by Richard. He was so kind and thoughtful to help us out with a little birthday surprise for my mom. He went above and beyond to make sure we felt right at home. Thank you Richard! Being our first time to Hawaii we wanted to know where we should go and venture to. We spoke with Jaimee down at concierge desk. She was very helpful and kind. We had so many questions and she answered them with a visual aide and knowledge. Appreciate her patience willingness to go above and beyond for us. Thank you Jaimee! Her recommendations were 10/10!
Stayed 3 nights in Dec 2025

10/10 Excellent

Bon

Stayed 6 nights in Dec 2025

10/10 Excellent

Cheri J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed in many different hotels, this one being my favorite. The staff was over the top with the kindness and customer service. Id give them 100 stars if i could.
Stayed 5 nights in Dec 2025

10/10 Excellent

Charles

Stayed 7 nights in Nov 2025

10/10 Excellent

BARATH

Liked: Cleanliness, staff & service, amenities
Amazing place to stay and will come back
Stayed 4 nights in Oct 2025

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and All The amenities at the hotel were AWESOME!
Stayed 5 nights in Nov 2025

10/10 Excellent

SAMIR, long beach

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There is no better service
Stayed 6 nights in Nov 2025

10/10 Excellent

Joyce Lok Yee

Stayed 5 nights in Oct 2025

8/10 Good

Mohammad Pourhossein

Stayed 8 nights in Nov 2025

10/10 Excellent

Khanh

Stayed 3 nights in Nov 2025

10/10 Excellent

GaEun

Stayed 3 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. Best hotel in Waikiki with the most amazing staff. Extended our stay and will return in the future :)
Stayed 3 nights in Nov 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was nice and the location was good. We even got an upgrade, which we appreciated. However, kids' amenity was lacking; our 3-year-old daughter was excited for a plushie that we saw on youtube before researching the hotel, but it was not offered to us. Staff overall were very friendly, but the hostess at breakfast seemed overwhelmed as she told us we should have made a booking for breakfast even though there were so many tables open. I have never been to a hotel that asked guests to pre-book seating for breakfast... Also, the breakfast credit was confusing too. The receptionist told us we had $50 per person, then told us we had 75 in total, but the team doesn't tell you that there was a 20% auto gratuity. Oh, and unlike brands like Four Seasons, kids' meals are chargeable too. So overall, the hotel is good, but for the cost, it doesn't deliver the value.
Stayed 2 nights in Nov 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, staff was amazing, amenities were great!
Stayed 4 nights in Oct 2025