10/10 Excellent
Darin M.
10 Oct 2025
Liked: Cleanliness
We had an absolute blast staying at this cozy studio for our family's first few days in Hawaii – it was the perfect launchpad for our island adventures! The location in Waikiki is unbeatable: just steps from the beach, shops, and shave ice spots, making it super easy to dive right into the aloha vibe. The space itself felt homey and clean, with everything we needed for a group of six (comfy beds, full kitchen, and that stunning balcony view to soak in the morning sun). It really felt like our own little slice of paradise. A quick note on the amenities: The 6th-floor pool and BBQ area were unexpectedly under construction during our stay, which threw a small wrench in our plans for kiddo swim time and outdoor cookouts. That said, the hosts at Pacific Hale stepped up immediately with a sincere apology and a generous concession to make it right – talk about top-notch service! They were responsive throughout, from parking tips on arrival to smooth checkout coordination, even accommodating a slight extension when traffic hit. Pacific Hale's team truly goes above and beyond to ensure guests feel welcomed and cared for. If you're eyeing a Waikiki base that's affordable, central, and hassle-free, book this gem – we can't wait to return! Mahalo for the memories!
Darin M.
Stayed 3 nights in Sep 2025