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Best Western Maple City Inn

2.5 star property

Photo gallery for Best Western Maple City Inn

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Indoor pool
Exterior
Free buffet breakfast
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$198
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
1 Canisteo Sq, Hornell, NY, 14843
  • Place, Hornell Erie Depot Museum
    ‪3 min walk‬
  • Place, Railhead Brewing Company
    ‪13 min walk‬
  • Place, Veterans Memorial Park
    ‪14 min walk‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Hornell

At Best Western Maple City Inn you'll be within just a 15-minute stroll of Hornell Erie Depot Museum and Railhead Brewing Company. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .With a stay at this Hornell hotel, you'll be 1.2 km (0.7 mi) from Veterans Memorial Park and 3 km (1.9 mi) from Canacadea State Forest.

What's nearby

  • Hornell Erie Depot Museum - 3 min walk - 0.3 km
  • Railhead Brewing Company - 13 min walk - 1.1 km
  • Veterans Memorial Park - 14 min walk - 1.2 km
  • Keuka Lake - 35 min drive - 61.3 km
  • Letchworth State Park - 42 min drive - 62.2 km

Getting around

  • Elmira, NY (ELM-Elmira - Corning Regional) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Burger King - ‬8 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪The Max - ‬18 min walk

About this property

Best Western Maple City Inn

Best Western Maple City Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available. The business-friendly Best Western Maple City Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Hornell hotel is smoke free.

  • 62 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day, plus a deposit of USD 40 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Frequently asked questions

Is parking available at Best Western Maple City Inn?

Yep, Best Western Maple City Inn has a free self car park.

How much does it cost to stay at Best Western Maple City Inn?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Maple City Inn on 12 Apr 2026 start from NZ$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Maple City Inn have a pool?

Best Western Maple City Inn has an indoor pool. The pool is open 6:00 AM to midnight.

Is Best Western Maple City Inn family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Maple City Inn is a hit with families.

Does Best Western Maple City Inn serve breakfast?

Yep, free buffet brekkie is served at Best Western Maple City Inn.

Is there a free airport shuttle available at Best Western Maple City Inn?

No, Best Western Maple City Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Maple City Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Maple City Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 735 reviews
Rating 8 - Good. 267 out of 735 reviews
Rating 6 - Okay. 82 out of 735 reviews
Rating 4 - Poor. 37 out of 735 reviews
Rating 2 - Terrible. 20 out of 735 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Angela

Travelled with family
Disliked: Amenities
Stay far away !!! What a disgrace they let people from the streets that aren’t even booked to stay here they come in and out and harass paying customers!! We didn’t feel safe at all always having to watch our surroundings!!
Stayed 1 night in Dec 2025

8/10 Good

Ron

Stayed 2 nights in Nov 2025

10/10 Excellent

Angel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, comfortable bed
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
The room was clean. The receptionist was friendly.
Stayed 1 night in Nov 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities
Room wasn't clean. Found garbage and an old sneaker under the bed. When we tried to check out - we waited 15 minutes for someone to actually show up at the front counter. Tried calling to follow up on some missing luggage and no one has answered the phone ALL DAY.
Stayed 1 night in Nov 2025

6/10 Okay

Angel

Travelled with family
Liked: Amenities
I was a little disappointed in the hotel. I guess I expected a nicer. It was the little things that got me; overall worn space, the dresser drawer wouldn't stay closed, dips in the hallway, treadmill was fairly old, bur worked, that kind of thing. Loved that there was shampoo, soap, etc in the bathroom.
Stayed 1 night in Nov 2025

2/10 Terrible

noah

Stayed 1 night in Nov 2025

4/10 Poor

Pamela

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
We got woken up in the middle of the night by the carbon monoxide detector. Front desk didn’t know what to do and they had no batteries. We took it off the wall and walked it down to the lobby desk in pjs in middle of the night. Pool was closed the next morning. Employee was smoking right out the main entrance front door. Ny law 50 foot she was like 5. She also rude. The breakfast employee was nice and kept things clean.
Stayed 1 night in Nov 2025

10/10 Excellent

vignesh

Stayed 4 nights in Nov 2025

10/10 Excellent

sue

Stayed 1 night in Nov 2025

4/10 Poor

Christine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The breakfast was not great. Scrambled eggs microwaved in a plastic bag. Wet sausage. Waffles were good.
Stayed 2 nights in Nov 2025

2/10 Terrible

Alicia

Travelled with family
They charged me twice for my room! And now they are telling me they didn’t even after sending them my bank account information and withdrawals! Also, the room was not clean, mold on the bathroom ceiling & No shampoo in our dispenser. Lastly, they are NOT kid friendly staff- rude and lazy!!!!
Stayed 1 night in Nov 2025

4/10 Poor

Marie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very outdated rooms. You can hear everything
Stayed 1 night in Nov 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay at the Best Western in Hornell was Excellent. The rooms were spotless, the workers were pleasant and courteous and they made our stay special. Wish every hotel could be like this.
Stayed 1 night in Nov 2025

10/10 Excellent

vignesh

Liked: Cleanliness
Stayed 4 nights in Oct 2025

6/10 Okay

Yiu

Travelled with family
Liked: Staff & service
Disliked: Amenities
This is an average hotel in the south side of town. You will find big supermarkets and better restaurants in the north side.
Stayed 1 night in Oct 2025

6/10 Okay

Pablo

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

vignesh

Stayed 4 nights in Oct 2025

10/10 Excellent

Vageesh Panditharadhya

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy parking. Quick drive to Alfred State.
Stayed 2 nights in Sep 2025

8/10 Good

Rita

Liked: Cleanliness, amenities
The room was clean, parking good and breakfast ok.
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s okay. Kind of stuffy and not easy to get fresh air though
Stayed 2 nights in Oct 2025