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Hotel do Canal

4.0 star property

Photo gallery for Hotel do Canal

Terrace/patio
View from property
Meeting facility
Lounge
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$242
includes taxes & fees
29 June - 30 June

Explore the area

View map
Largo Dr. Manuel de Arriaga, Faial - Azores, Horta, 9900-026
  • Place, Horta Harbour
    ‪1 min walk‬
  • Place, Horta Historic Center
    ‪1 min walk‬
  • Place, Fort of Santa Cruz
    ‪5 min walk‬
  • Airport, Horta (HOR)
    ‪10 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room (Pico View)

Double or Twin Room (Pico View)

Double or Twin Room (Pico View)

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Plus Double or Twin Room

Classic Plus Double or Twin Room

Classic Plus Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

About the area

Horta

A luxury stay in the heart of Horta awaits you at Hotel do Canal. Within steps you'll find Horta Historic Center and Peter's Scrimshaw Museum. Highlights at this hotel include a restaurant, a marina and free self-parking. .The restaurant, Clipper Restaurant, is open for breakfast, lunch and dinner. Clipper Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub and sauna. 2530 square feet (235 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Places within a 5-minute walk of this 4-property class Horta hotel include Horta Harbour and Porto Pim Beach.

What's nearby

  • Horta Harbour - 1 min walk - 0.0 km
  • Horta Historic Center - 1 min walk - 0.0 km
  • Peter's Scrimshaw Museum - 2 min walk - 0.2 km
  • Porto Pim Beach - 3 min walk - 0.3 km
  • Fort of Santa Cruz - 5 min walk - 0.5 km

Getting around

  • Horta (HOR) - 14 min drive

Restaurants

  • ‪Peter Café Sport - ‬1 min walk
  • ‪Doce Delícia - ‬18 min walk
  • ‪Ah! Boca Santa - ‬16 min walk
  • ‪Atlantico Winehouse - ‬114 min drive
  • ‪Iceberg Café - ‬13 min walk

About this property

Hotel do Canal

Hotel do Canal offers its guests a marina, a health club, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2530 square feet (235 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Hotel do Canal. Free self parking is available.

This 4-star Horta hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 3 levels
  • 2530 sq ft of conference space
  • 235 sq. m of conference space
  • Built in 2004
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel do Canal offers 103 accommodations with minibars and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Horta hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Pool
  • Spa pool
  • Spa
  • Parking included
4.4 out of 5, Excellent, 279 reviews
The price is NZ$186
includes taxes & fees
21 June - 22 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22.50 for adults and EUR 11.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clipper Bar
  • Clipper Restaurant

Things to do

  • Billiards/pool table
  • Health club
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,530 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Marina
  • On the bay
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 38.0 per night.
  • Cots (infant beds) are available for EUR 19.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.50 for adults and from EUR 11.25 for children
  • Crib (infant bed) fee: EUR 19.0 per night
  • Rollaway bed fee: EUR 38.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Canal Horta
Hotel Canal Horta
Do Canal Horta
Do Canal Hotel Horta, Faial Island
Hotel Do Canal Horta, Faial Island
Hotel Canal
Hotel do Canal Hotel
Hotel do Canal Horta
Hotel do Canal Hotel Horta

Frequently asked questions

What is the cancellation policy at Hotel do Canal?

Hotel do Canal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel do Canal?

As of 14 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel do Canal on 29 Jun 2026 start from NZ$242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel do Canal?

Yep, Hotel do Canal has a free self car park.

Are there any beaches close to Hotel do Canal?

Yep, Hotel do Canal is a short 3-minute walk from Porto Pim Beach. Fun beach activities include snorkelling and sailing. You can also find boat tours.

Is there a spa on site at Hotel do Canal?

There's no onsite spa, but this property does offer services like massages.

Is Hotel do Canal family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel do Canal is a hit with families.

Does Hotel do Canal serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel do Canal?

No, Hotel do Canal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel do Canal?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel do Canal?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel do Canal?

No, pets are not allowed.

Hotel do Canal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 283 reviews
Rating 8 - Good. 89 out of 283 reviews
Rating 6 - Okay. 28 out of 283 reviews
Rating 4 - Poor. 8 out of 283 reviews
Rating 2 - Terrible. 5 out of 283 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff was friendly and helpful
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Reut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, nice breakfast and a quiet location. Overall highly recommend!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Decio

Liked: Cleanliness, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was friendly and extremely helpful.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Marie

Liked: Amenities
I Will be back at this to hôtel Good service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make it amazing and it’s easy walk to scuba diving and fishing boats
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

alice L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Horta, super friendly and helpful staff, onsite restaurant and great gym.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Lorne

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice everything was very clean my first time staying there❤️
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people, perfect position.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the waterfront which in the azores: in my opinion, is the place to be.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People, cleanness, hottub, location
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Worth the trip

We had a wonderful time in a place that is pristine especially for the Atlantic Ocean, weather was unreal and plenty to do.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff at this property. I like the convenience of being so close to diveazores.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, within walking distance to many attractions, shopping and restaurants. The hotel was clean, but could use some updating. Staff was very friendly and helpful.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing- very accommodating. The property was clean and in center of town. Everything in the harbor was walkable including the dive shop
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Du Canal is a beautiful property. The room was spacious, well appointed and clean. We had a view of the Harbor and it was a short walk to just about everything in town. The staff was so courteous and helpful. We will definitely stay here again.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the city centre. Excelent breakfast!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone went above and beyond to always help with anything. They have a well run establishment and they all work together as a team. I would highly recommend this hotel.
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Mario

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Alan

This is a mediocre hotel, maybe the best in Faial, but mediocre. We would have been happier for the 3 days here if we could have gotten our room cleaned and some fresh towels.
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Janos

Liked: Staff & service
Disliked: Cleanliness
Long overdue renovation badly needed. Especially the carpeting is very old, dirty and smelly. My hint for anyone wanting some fresh air, keep the window open throughout the night, you might not wake up with quite so severe headache in the morning.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel do Canal is our favorite hotel in Faial. The staff are warm and friendly. The accommodations are nice and spacious. It is pretty handicap accessible and offers onsite gym, tours, multi-lingual staff, and delightful restaurant! We had dinner to which no detail had been overlooked and a great wine list was available. We also always enjoy a delightful breakfast with local offerings and general European cuisine. We already look forward to our return!
Stayed 1 night in Feb 2025
Verified

8/10 Good

JOHN

Was ok Nothing special.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I feel that the hotel needs upgrading, and cleanliness could be improved
Stayed 13 nights in Aug 2022