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Best Western Premier Ashton Suites-Willowbrook

3.0 star property
Hotel in Houston with free breakfast and 24-hour fitness centre

Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Pillow-top beds, in-room safe, desk, laptop workspace
Reception
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry
The current price is NZ$151
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
7495 W Greens Road, Houston, TX, 77064
  • Willowbrook Mall
    ‪7 min walk‬
  • Sam Houston Race Park
    ‪3 min drive‬
  • Vintage Park
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Houston

Best Western Premier Ashton Suites-Willowbrook places you in the heart of Houston, within a 10-minute walk of Willowbrook Mall and 2.1 km (1.3 mi) from Stone Moves Indoor Rock Climbing. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The Premier Bar & Grill is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. .Attractions within a 20-minute drive of this 3-property class Willowbrook hotel include CityCentre and Memorial City Mall.

What's nearby

  • Willowbrook Mall - 7 min walk - 0.6 km
  • Houston Methodist Willowbrook Hospital - 2 min drive - 2.6 km
  • Sam Houston Race Park - 3 min drive - 4.1 km
  • Champions Golf Club - 6 min drive - 6.7 km
  • Vintage Park - 6 min drive - 8.6 km

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Hooters - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Best Western Premier Ashton Suites-Willowbrook

Hotel in Houston with free breakfast and 24-hour fitness centre
Best Western Premier Ashton Suites-Willowbrook offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Premier Ashton Suites-Willowbrook. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 68 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Premier Bar & Grill

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash and mobile payments. On-site parties or group events are strictly prohibited.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Premier Ashton Suites-Willowbrook.

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Frequently asked questions

Is parking available at Best Western Premier Ashton Suites-Willowbrook?

Yep, Best Western Premier Ashton Suites-Willowbrook has a free self car park.

How much does it cost to stay at Best Western Premier Ashton Suites-Willowbrook?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Ashton Suites-Willowbrook on 17 Aug 2025 start from NZ$151.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Ashton Suites-Willowbrook have a pool?

Best Western Premier Ashton Suites-Willowbrook has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May to August).

What makes Best Western Premier Ashton Suites-Willowbrook a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Premier Ashton Suites-Willowbrook.

Is Best Western Premier Ashton Suites-Willowbrook family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Premier Ashton Suites-Willowbrook is a hit with families.

Does Best Western Premier Ashton Suites-Willowbrook serve breakfast?

Yep, complimentary buffet brekkie is on offer on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Premier Ashton Suites-Willowbrook?

No, Best Western Premier Ashton Suites-Willowbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Premier Ashton Suites-Willowbrook?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Premier Ashton Suites-Willowbrook?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Premier Ashton Suites-Willowbrook?

No, only service animals are allowed.

Best Western Premier Ashton Suites-Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 684 reviews
Rating 8 - Good. 129 out of 684 reviews
Rating 6 - Okay. 54 out of 684 reviews
Rating 4 - Poor. 28 out of 684 reviews
Rating 2 - Terrible. 63 out of 684 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and it was good for our stay.
Stayed 2 nights in May 2025

10/10 Excellent

pablo

Stayed 1 night in Apr 2025

10/10 Excellent

Jaylan

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

2/10 Terrible

Hua

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was advertised but no cookware in room. Front desk told me the rooms are not supplied with cookware. All guests bring their own lol. Asked a different person on a different day, cookware was brought to the room. Had to ask for a cork opener. Pool was under construction. I was refused an early check out after experiencing bad service after 5 nights.
Stayed 10 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aladrian

Everything was great nice workers good breakfast
Stayed 2 nights in Apr 2025

2/10 Terrible

Yarann

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We’ve stayed at many Best Westerns before and have always had positive experiences, but our stay at Best Western Premier Ashton Suites - Willowbrook (April 11-12, 2025) was extremely disappointing. From check-in, we felt unwelcome. After verifying our party of six, we were stopped by the front desk staff and manager because a stranger we didn’t know entered the elevator with us. We were questioned suspiciously and made to feel uncomfortable for no reason. In the room, the beds were smaller than advertised, and the fridge was not full-sized as described. There was no bedding provided for the pullout couch, and when we requested it, we were told to pick it up ourselves. We were given only a bedsheet, a small blanket, and one pillow. When we asked for another pillow, the staff acted frustrated, and the manager rudely said, "If you're unhappy, you can leave. I don't care if you report me or write a review." To make matters worse, there were only two towels provided for six people. Even after asking for more, we only received two additional towels. This level of rudeness and poor customer service was shocking and unacceptable, especially from a brand like Best Western. We expected much better and hope management takes serious action to improve guest experiences.
Stayed 1 night in Apr 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice service

I when to see my family there, and we have excellent time in the hotel, the best time,I will come back definitely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yolanda

Business traveller
Liked: Amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025

8/10 Good

ALEJANDRO RODRIGUEZ, Monterey Park

Stayed 2 nights in Apr 2025

10/10 Excellent

Harish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
iT WAS NICE & PLEASANT STAY, HOWEVER THERE ARE NO PUBLIC TRANSPORT & CANT WALK AROUND HOTEL. DINING OPTION PROVIDED WOULD BE GREAT.
Stayed 7 nights in Apr 2025

10/10 Excellent

Tanja

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Stayed 1 night in Apr 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel,
Stayed 2 nights in Apr 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denise and Lawrence

Everything was amazing. The front desk clerk was friendly and helpful. The room was very comfortable, the bed was awesome, we didn’t want to leave. The room was clean, and the decor was nice. The cleanliness was throughout the hotel. We also appreciate the well lit parking lot. Hotel is highly recommended. We will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Mr Makesh made the booking process go smooth as butter. He was extremely helpful and patient, i plan to go back soon
Stayed 2 nights in Apr 2025

4/10 Poor

Kendra

Travelled with family
Disliked: Staff & service

Absolutely absurd

I was highly upset that the pool is closed. One of the main reasons for choosing this hotel was the pool. They have the shortest at breakfast time available. They will knock on your door 5 minutes before checkout. They do not want guests in your room after 9:00 p.m. feels very much like a prison. I was told that I had to pay for an extra guess if they were going to be in my room after 9:00 p.m.
Stayed 1 night in Apr 2025

6/10 Okay

Ralph

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The couch had stains and it needed deep cleaning with a steam machine. You don't what caused those stains so it was kind of nasty. This property charges $100 for a security deposit which is something I didn't see when booking the room and after 48 hours the money hasn't been refunded yet.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

harjit

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

ISRAEL

Travelled with family
Liked: Amenities
Very pleased with this hotel Thank You
Stayed 1 night in Mar 2025

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Get to dinner early if you are in town on Saturday night Everything is poppin!
Stayed 1 night in Mar 2025

2/10 Terrible

Ravi

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Blake

Stayed 3 nights in Mar 2025