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Best Western Premier Houston Northwest - Willowbrook

3.0 star property

Photo gallery for Best Western Premier Houston Northwest - Willowbrook

Reception
Seasonal outdoor pool
Lobby
Business centre
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$171
includes taxes & fees
18 May - 19 May

Explore the area

View map
7495 W Greens Road, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪5 min walk‬
  • Place, Mountasia Houston
    ‪5 min walk‬
  • Place, Aerodrome
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Kitchen, Accessible

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Kitchen

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed

8.8 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds with Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds with Sofa Bed

8.0 out of 10
Very good
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds with Sofa Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds with Sofa Bed, Accessible

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Sofabed, Sitting Area, Microwave and Refrigerator, Safe Box

  • Sleeps 4
  • Free Wi-Fi

King Suite with Kitchenette - Disability Access/Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Sitting Area, Kitchen, Safe Box

Bathroom

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Sitting Area, Kitchen, Safe Box

  • Sleeps 4
  • Free Wi-Fi

Accessible-Suite 2 Queen, Mobility Accessible, Roll in Shower, Sofabed, Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

Suite-2 Queen Beds, Non-Smoking, Sofabed, Sitting Area, Microwave and Refrigerator, Safe Box

  • Sleeps 6
  • Free Wi-Fi

Mobility Accessible 2 Rooms King Suite with Roll In Shower and Kitchen

  • Sleeps 4
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

King Suite With Sofa Bed

  • Sleeps 4
  • Free Wi-Fi

Suite With 2 Queen Beds And Sofa Bed

  • Sleeps 4
  • Free Wi-Fi

King Suite With Sofa Bed And Kitchen

  • Sleeps 4
  • Free Wi-Fi

King Suite With Sofa Bed-Accessible

  • Sleeps 4
  • Free Wi-Fi

Suite, 1 King Bed With Sofa Bed, Kitchen, Accessible

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Nonsmoking, Sitting Area, Sofa

  • Sleeps 4
  • Free Wi-Fi

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includes taxes & fees
29 May - 30 May
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About the area

Houston

Best Western Premier Houston Northwest - Willowbrook puts you in the heart of Houston, within just a 10-minute stroll of Mountasia Houston and Willowbrook Mall. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the gym and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. .Attractions within a 20-minute drive of this 3-property class Willowbrook hotel include CityCentre and Memorial City Mall.

What's nearby

  • Willowbrook Mall - 5 min walk - 0.5 km
  • Mountasia Houston - 5 min walk - 0.5 km
  • Aerodrome - 1 min drive - 2.6 km
  • Stone Moves Indoor Rock Climbing - 4 min drive - 2.3 km
  • George R. Brown Convention Center - 25 min drive - 44.4 km

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 25 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Food Court (Willowbrook Mall) - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Hooters - ‬14 min walk
  • ‪El Refu Tex Mex - ‬2 min walk

About this property

Best Western Premier Houston Northwest - Willowbrook

Best Western Premier Houston Northwest - Willowbrook offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Premier Houston Northwest - Willowbrook. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 68 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
Best Western Premier Houston Northwest - Willowbrook offers 68 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with queen sofa beds. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:30 PM to 7:30 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash and mobile payments. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in April and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Premier Houston Northwest - Willowbrook.

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Frequently asked questions

Is parking available at Best Western Premier Houston Northwest - Willowbrook?

Yep, Best Western Premier Houston Northwest - Willowbrook has a free self car park.

How much does it cost to stay at Best Western Premier Houston Northwest - Willowbrook?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Best Western Premier Houston Northwest - Willowbrook on 18 May 2026 start from NZ$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Houston Northwest - Willowbrook have a pool?

Best Western Premier Houston Northwest - Willowbrook has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from April to August).

Does Best Western Premier Houston Northwest - Willowbrook serve breakfast?

Yep, complimentary buffet brekkie is on offer on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Premier Houston Northwest - Willowbrook?

No, Best Western Premier Houston Northwest - Willowbrook does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Premier Houston Northwest - Willowbrook?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Premier Houston Northwest - Willowbrook?

No, only service animals are allowed.

Best Western Premier Houston Northwest - Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 805 reviews
Rating 8 - Good. 148 out of 805 reviews
Rating 6 - Okay. 66 out of 805 reviews
Rating 4 - Poor. 34 out of 805 reviews
Rating 2 - Terrible. 70 out of 805 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

TaMyera

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming. Room was clean and the breakfast was really good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Erika

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and ready-made breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel staff was great and a clean property. Great location near plenty of restaurants and mall.
Stayed 2 nights in Nov 2025

8/10 Good

Sam

Stayed 2 nights in Jan 2026

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
plenty of parking available, room was clean and bed was comfortable. good breakfast also.
Stayed 3 nights in Nov 2025

8/10 Good

Dontae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Marjorie

Stayed 1 night in Jan 2026

10/10 Excellent

Jonas

Stayed 2 nights in Jan 2026

10/10 Excellent

Maribel

Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities
Location was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Brad

Stayed 1 night in Dec 2025

4/10 Poor

Tymir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff seems micro aggressive , room and property was very clean and organized.
Stayed 1 night in Jan 2026

10/10 Excellent

Dshun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay it was clean and quiet, also the young lady at front desk was nice and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Dec 2025

8/10 Good

Henry

Stayed 1 night in Dec 2025

8/10 Good

Virgil

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and accomodating. Check in was quick. Some of the breakfast was cold. The elevator was noisy. The shower head came off when trying to adjust it. Some areas near the coffee/microwave was dusty. Overall, it was a good stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Stacey, Bunkie

Stayed 1 night in Dec 2025

2/10 Terrible

Jasmine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Torin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Nov 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, amenities
Friendly service!
Stayed 1 night in Dec 2025

8/10 Good

Dontae

Stayed 1 night in Dec 2025

6/10 Okay

Tamika

Travelled with partner
Liked: Cleanliness, staff & service
Paid for breakfast but did not get because you can’t take your breakfast back to your room
Stayed 2 nights in Dec 2025

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and amenities are okay. I took off one star for the following reasons: (1) the building is not sound proof as you can hear and feel the tumbling on the floor when people are walking, and (2) the front desk service was not good at checked in. He was unfriendly & not given any info about the facility at all.
Stayed 1 night in Dec 2025