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Best Western Premier Ashton Suites-Willowbrook

3.0 star property
Hotel with free breakfast, a short walk to Willowbrook Mall

Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Reception
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry
The current price is NZ$151
includes taxes & fees
6 July - 7 July

Explore the area

Map
7495 W Greens Road, Houston, TX, 77064
  • Willowbrook Mall
    ‪7 min walk‬
  • Sam Houston Race Park
    ‪3 min drive‬
  • Vintage Park
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Houston

Best Western Premier Ashton Suites-Willowbrook places you in the heart of Houston, within a 10-minute walk of Willowbrook Mall and 2.1 km (1.3 mi) from Stone Moves Indoor Rock Climbing. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The Premier Bar & Grill is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. .Attractions within a 20-minute drive of this 3-property class Willowbrook hotel include CityCentre and Memorial City Mall.

What's nearby

  • Willowbrook Mall - 7 min walk - 0.6 km
  • Houston Methodist Willowbrook Hospital - 2 min drive - 2.6 km
  • Aerodrome - 2 min drive - 3.0 km
  • Sam Houston Race Park - 3 min drive - 4.1 km
  • Vintage Park - 6 min drive - 8.6 km

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Hooters - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Best Western Premier Ashton Suites-Willowbrook

Hotel with free breakfast, a short walk to Willowbrook Mall
Best Western Premier Ashton Suites-Willowbrook offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Premier Ashton Suites-Willowbrook. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 68 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Premier Bar & Grill

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash and mobile payments. On-site parties or group events are strictly prohibited.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Premier Ashton Suites-Willowbrook.

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Frequently asked questions

Is parking available at Best Western Premier Ashton Suites-Willowbrook?

Yep, Best Western Premier Ashton Suites-Willowbrook has a free self car park.

How much does it cost to stay at Best Western Premier Ashton Suites-Willowbrook?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Ashton Suites-Willowbrook on 7 Jul 2025 start from NZ$151.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Ashton Suites-Willowbrook have a pool?

Best Western Premier Ashton Suites-Willowbrook has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May to August).

What makes Best Western Premier Ashton Suites-Willowbrook a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Premier Ashton Suites-Willowbrook.

Is Best Western Premier Ashton Suites-Willowbrook family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Premier Ashton Suites-Willowbrook is a hit with families.

Does Best Western Premier Ashton Suites-Willowbrook serve breakfast?

Yep, complimentary buffet brekkie is on offer on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Premier Ashton Suites-Willowbrook?

No, Best Western Premier Ashton Suites-Willowbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Premier Ashton Suites-Willowbrook?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Premier Ashton Suites-Willowbrook?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Premier Ashton Suites-Willowbrook?

No, only service animals are allowed.

Best Western Premier Ashton Suites-Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 663 reviews
Rating 8 - Good. 124 out of 663 reviews
Rating 6 - Okay. 51 out of 663 reviews
Rating 4 - Poor. 26 out of 663 reviews
Rating 2 - Terrible. 60 out of 663 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Blake

Stayed 3 nights in Mar 2025

2/10 Terrible

Joanna

Disliked: Staff & service, property conditions & facilities
Hated this hotel. Me and my friends stayed here for a birthday trip, and we never felt welcome at any point. Firstly, we felt very prejudiced because we were black. It hurt to see the white guests feel very welcomed while the black guests feel very unwelcome. I hated the customer service , the front desk denied me to use the downstairs bathroom, said I was an “intruder” because I had roommates and asked to use the downstairs bathroom since we were getting ready. The front desk also had us wait outside in the cold , because we were waiting on the deposit money to be cleared by the bank the day we were checking in. All in all, our stay was very unpleasant. And I do not recommend any black people to stay there.
Stayed 3 nights in Mar 2025

6/10 Okay

Rashidah

Travelled with family
Disliked: Amenities
The pool advertised here does not exist, which was a main reason for choosing the hotel. Its across the street from a 'cabaret'. While the room wasn't filthy, it was definitely surface cleaned only. Ladybugs in the windowsill, on the pillow, dirt/dust in corners including the fridge. I have pictures. Almost pulled teeth to get extra towels. My fiance' was denied extra blankets& pillows (we booked for 4 all of this should've already been in there). My personal favorite was the posted signs that you cannot take breakfast back to your room. Its served from 6-9am!! So my 11&12 year old kids never ate. Also only pork sausage I don't eat pork many do not. Same muffins from the day before. When we came back at night, they blocked the drive on one side with a hotel van as a security measure to create one way in/out. I guess....they steal cars around there? Overall I wont be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tynetta

Stayed 3 nights in Mar 2025

2/10 Terrible

Tasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tanna

Stayed 5 nights in Mar 2025

8/10 Good

Tanna

Stayed 2 nights in Feb 2025

8/10 Good

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, clean and cozy.

Slow check-in, slow elevator, but convenient location, good price, quiet, clean, comfortable, decent bfast. Would book again.
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveller, Travelled with partner
Y
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Vamsi Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mederline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!! 10/10
Stayed 1 night in Feb 2025

2/10 Terrible

jovanda

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This property is so horrible I never received my deposit The morning gm/manager told me go back to Africa for it!! He told me get out with my 3 babies on Valentine’s Day even called the cops because I asked about my deposit
Stayed 2 nights in Feb 2025

10/10 Excellent

Itoro

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel at a good price too!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Felt secure, staff was paying attention to parking lot. Stayed at another property in the area and had my pickup broken into and ransacked.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mahnaz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cesar

Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great but the room was dated and had holes in the wall at the outlets and some a long base boards
Stayed 1 night in Jan 2025

10/10 Excellent

Eddie

Stayed 1 night in Nov 2024

10/10 Excellent

Derenda

Stayed 1 night in Dec 2024

10/10 Excellent

Ervin

Stayed 1 night in Dec 2024

10/10 Excellent

Denis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
9/10 The only issuei had was loud music and loud neighbors, you can hear them at night if you get a room facing the back of the property. Other than that, great experience.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kunesha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Put that I have 2 adults and one child which was a 12 year and was charged $60 more without notice. Car was rude about the entire situation
Stayed 5 nights in Dec 2024

2/10 Terrible

Nebojsa

Disliked: Staff & service
I didnt check in i called expedia customer support and hotel since my flight was delayed for 8h instead of getting to hotel around 8pm because of delayed flight i wouldnt be able to make it before 3:30. They didnt want to cancel my reservation even i called before 3pm . Very disappointed
Stayed 1 night in Dec 2024

8/10 Good

Leiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024