See all properties
Save

C. Baldwin, Curio Collection by Hilton

4.0 star property
Hotel with free local shuttle, 10-minute walk to Downtown Aquarium

Photo gallery for C. Baldwin, Curio Collection by Hilton

Lunch, dinner, brunch served; Italian cuisine
Property preview
Exterior
Ballroom
55-inch LCD TV with cable channels, plasma TV, pay films

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is NZ$368
includes taxes & fees
2 Jan - 3 Jan 2026

Explore the area

View map
400 Dallas St, Houston, TX, 77002
  • Place, Hobby Center for the Performing Arts
    ‪3 min walk‬
  • Place, Downtown Aquarium
    ‪10 min walk‬
  • Place, Toyota Center
    ‪15 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪17 min drive‬

Room options

King Room

  • Sleeps 3

Two Queen Room

  • Sleeps 4

High Floor King Room

  • Sleeps 3

High Floor Two Queen Room

  • Sleeps 4

Corner King Room

  • Sleeps 3

Large Corner King Room

  • Sleeps 3

View all photos for Room, 1 King Bed

55-inch LCD TV with cable channels, plasma TV, pay films

Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

55-inch LCD TV with cable channels, plasma TV, pay films

Deluxe Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

55-inch LCD TV with cable channels, plasma TV, pay films

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (High Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed, Corner (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, High Floor)

55-inch LCD TV with cable channels, plasma TV, pay films

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch LCD TV with cable channels, plasma TV, pay films

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

55-inch LCD TV with cable channels, plasma TV, pay films

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
  • 131 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

55-inch LCD TV with cable channels, plasma TV, pay films

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

55-inch LCD TV with cable channels, plasma TV, pay films

Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 1 Bedroom (Top Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds (High Floor)

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing & Mobility)

55-inch LCD TV with cable channels, plasma TV, pay films

Room, 2 Queen Beds, Accessible, Bathtub (Hearing & Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing & Mobility, Roll-In Shower)

55-inch LCD TV with cable channels, plasma TV, pay films

Room, 2 Queen Beds, Accessible (Hearing & Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Corner One Bedroom Suite

  • Sleeps 3

High Floor Large Corner King Room

  • Sleeps 3

Hearing Mobility Accessible King Suite with Tub

  • Sleeps 3

Hearing Mobility Accessible King Room with Bathtub

  • Sleeps 3

Hearing Mobility Accessible King Room with Roll in Shower

  • Sleeps 3

Hearing Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

Hearing Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 3

Corner King Bed Room With Peloton Bike

  • Sleeps 3

You may also like

Ad
Exterior

Hilton Americas-Houston

Downtown Houston
  • Pool
  • Spa pool
  • Spa
  • Restaurant
4.7 out of 5, Exceptional, 1,620 reviews
The price is NZ$355
includes taxes & fees
4 Jan - 5 Jan 2026
Hilton Americas-Houston

About the area

Houston

C. Baldwin, Curio Collection by Hilton places you in the centre of Houston, within just a 15-minute stroll of Downtown Aquarium and Discovery Green. Highlights at this hotel include a restaurant, a free area shuttle and a 24-hour gym. .The restaurant, Rosalie, serves Italian cuisine and is open for brunch, lunch and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with breakfast and dinner. Other amenities include a gym, Wi-Fi in public areas and a 24-hour business centre. Full breakfast is available on weekdays between 6:30 AM and noon and on weekends between 7:00 AM and noon. There's also valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Downtown Houston hotel include Toyota Center and Daikin Park.

What's nearby

  • Hobby Center for the Performing Arts - 3 min walk - 0.3 km
  • Downtown Aquarium - 10 min walk - 0.9 km
  • Discovery Green - 15 min walk - 1.3 km
  • Toyota Center - 15 min walk - 1.3 km
  • Daikin Park - 18 min walk - 1.6 km

Getting around

  • Main Street Square Station - 7 min walk
  • Houston Station - 16 min walk
  • Houston William Hobby Airport (HOU) - 22 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Guard and Grace - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Treebeards - The Tunnel - ‬3 min walk

About this property

C. Baldwin, Curio Collection by Hilton

Hotel with free local shuttle, 10-minute walk to Downtown Aquarium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 14455 square feet (1343 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at C. Baldwin, Curio Collection by Hilton. A free area shuttle within 1.5 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 354 guestrooms or units
  • 20 levels
  • Conference rooms
  • 14455 sq ft of conference space
  • 1343 sq. m of conference space
  • Built in 1981
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
C. Baldwin, Curio Collection by Hilton offers 354 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 55-inch plasma televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
The Laura Hotel, Houston Downtown, Autograph Collection
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,045 reviews
The price is NZ$365
includes taxes & fees
3 Jan - 4 Jan 2026
The Laura Hotel, Houston Downtown, Autograph Collection

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transport

  • Free area shuttle up to 1.5 miles
  • Secured, covered valet parking on site (USD 62 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 7 to 25 for adults and USD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Good To Go
  • Lobby Bar
  • Rosalie

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 14,455 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Maximum 1 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Destination fee: USD 23.40 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 25 for adults and USD 7 to 25 for children
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 62 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

C. Baldwin Curio Collection by Hilton
C. Baldwin, Curio Collection by Hilton Hotel
C. Baldwin, Curio Collection by Hilton Houston
C. Baldwin, Curio Collection by Hilton Hotel Houston

Frequently asked questions

What is the cancellation policy at C. Baldwin, Curio Collection by Hilton?

C. Baldwin, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at C. Baldwin, Curio Collection by Hilton?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at C. Baldwin, Curio Collection by Hilton on 2 Jan 2026 start from NZ$327.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at C. Baldwin, Curio Collection by Hilton?

Yep, C. Baldwin, Curio Collection by Hilton has secured covered valet parking with in/out privileges for USD 62 per day.

What makes C. Baldwin, Curio Collection by Hilton a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at C. Baldwin, Curio Collection by Hilton.

Does C. Baldwin, Curio Collection by Hilton serve breakfast?

Yeah, full brekkie is served weekdays between 6:30 AM and noon and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at C. Baldwin, Curio Collection by Hilton?

No, C. Baldwin, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at C. Baldwin, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at C. Baldwin, Curio Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is noon.

C. Baldwin, Curio Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 607 out of 1004 reviews
Rating 8 - Good. 172 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025

2/10 Terrible

john

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

William

Travelled with group
Disliked: Amenities
Was expecting more since it’s a “collection” hotel. Shower is not comfortable with half of it being open air and no door. Had to request services several times. Lights above bed did not work.
Stayed 2 nights in Sep 2025

8/10 Good

Lenora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Nhi

$20/night for the wifi is so ridiculous!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, North Richland Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and great staff!
Stayed 1 night in Sep 2025

2/10 Terrible

Jad

Stayed 1 night in Sep 2025

10/10 Excellent

Jada

Stayed 2 nights in Sep 2025

10/10 Excellent

Evidio

Stayed 1 night in Sep 2025

10/10 Excellent

Deja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Sep 2025

4/10 Poor

Miguel

Stayed 2 nights in Sep 2025

10/10 Excellent

Daylon

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Indi

Stayed 2 nights in Sep 2025

4/10 Poor

taylor

Travelled with partner
Disliked: Amenities, property conditions & facilities
the bathroom sink and the shower didnt drain properly so I was always standing in a pool of water. The motion sensor lights which I was unable to shut off kept going off in the middle of the night waking us up every night we stayed there. As well as my rooms cleanliness was sub par - lots of dust and oily finger prints on the door.
Stayed 4 nights in Sep 2025

10/10 Excellent

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The establishment was very modern and appealing. It was just unfortunate the customer service didn't translate as well. The complimentary car service was amazing and their customer service definitely stood out in comparison to the people in the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. I forgot my astros cap in truck and the valet was easy to talk to and they delivered it up to my room.very nice of them
Stayed 1 night in Jul 2025

6/10 Okay

Gareth

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very nice, as was the bar area. I didn’t like the room, as it was dark and drab. We made the best of it, but it was low on my list of favorite hotels. The area in Houston is ok, not very pretty. The only parking was a couple blocks away ($25/day) or I would have to pay $60+ per day for mandatory valet parking.
Stayed 1 night in Sep 2025

8/10 Good

April

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ultimately I was very pleased with my stay. And I have Darius the front office manager to thank for that! My stay started off a bit rocky, as the room I booked was not what I expected - it didn't match the specific room I chose online at all. Additionally, the room itself was quite dirty and felt soiled. Needless to say, I was very unhappy. I chose Baldwin because I had a very specific vision for celebrating my 46th birthday, and the shower outlooking the window/city view was what I looked forward to the most. When I complained to the manager that the room was nothing like that which was advertised, the manager on site - Darius - graciously moved me to a corner Jr. Executive Suite on the 20th floor! THIS was the highlight of my stay. The room was beautiful! Clean, super spacious and airy... welcoming! Perfect for a birthday staycation! Everything from that point on was great! I thoroughly enjoyed my stay and am thankful that Darius made it a priority to ensure my satisfaction! Beautiful hotel! Beautiful people! I would make one side note: the staff at the front desk, while very friendly, often seemed quite preoccupied, and never did I experience them greeting me, before I did them. Sometimes, I didn't even get a response. I think tweaking this minor detail may be a huge elevation in the overall experience of an already great place to be. Just my two cents! The valet crew on the other hand were incredibly friendly, welcoming and accommodating. Particularly appreciated Ron!
Stayed 2 nights in Sep 2025

6/10 Okay

Tyqunda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not worth the money
Stayed 2 nights in Sep 2025

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Itati

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Sep 2025

10/10 Excellent

Tekeriah

Stayed 4 nights in Sep 2025

8/10 Good

De-Adroun

Stayed 1 night in Sep 2025

4/10 Poor

Claudia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025