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Extended Stay America Suites - Houston - Willowbrook - HWY 249

2.5 star property
Suburban Houston hotel connected to a shopping centre, 9-minute walk to Willowbrook Mall

Photo gallery for Extended Stay America Suites - Houston - Willowbrook - HWY 249

Studio, 2 Double Beds, Non Smoking
Desk, blackout curtains, iron/ironing board, free WiFi
Full-sized fridge, microwave, stovetop, toaster
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$116
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
16939 Tomball Pkwy, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪7 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪1 min drive‬
  • Place, Aerodrome
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

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About the area

Houston

You'll be connected to a shopping centre at Extended Stay America Suites - Houston - Willowbrook - HWY 249, and within a 30-minute stroll of Willowbrook Mall and Houston Methodist Willowbrook Hospital. Highlights at this hotel include free daily breakfast, free self-parking and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:30 AM. .With a stay at this Willowbrook hotel, you'll be 4.4 km (2.7 mi) from Sam Houston Race Park and 4.8 km (3 mi) from Champions Golf Club.

What's nearby

  • Willowbrook Mall - 7 min walk - 0.6 km
  • Mountasia Houston - 7 min walk - 0.6 km
  • Houston Methodist Willowbrook Hospital - 1 min drive - 2.3 km
  • Aerodrome - 1 min drive - 2.6 km
  • Stone Moves Indoor Rock Climbing - 4 min drive - 2.3 km

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 25 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Food Court (Willowbrook Mall) - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Hooters - ‬15 min walk
  • ‪El Refu Tex Mex - ‬5 min walk

About this property

Extended Stay America Suites - Houston - Willowbrook - HWY 249

Suburban Houston hotel connected to a shopping centre, 9-minute walk to Willowbrook Mall
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites - Houston - Willowbrook - HWY 249 also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Houston hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Extended Stay America Suites - Houston - Willowbrook - HWY 249 offers 104 accommodations with an iron/ironing board and free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

Extended Stay America Suites - Houston - Willowbrook - HWY 249 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Houston - Willowbrook - HWY 249 on 11 Feb 2026 start from NZ$116.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

Yep, Extended Stay America Suites - Houston - Willowbrook - HWY 249 has a free self car park.

Does Extended Stay America Suites - Houston - Willowbrook - HWY 249 serve breakfast?

Yeah, complimentary on-the-go brekkie is available daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

No, Extended Stay America Suites - Houston - Willowbrook - HWY 249 does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Extended Stay America Suites - Houston - Willowbrook - HWY 249 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 200 out of 517 reviews
Rating 8 - Good. 132 out of 517 reviews
Rating 6 - Okay. 74 out of 517 reviews
Rating 4 - Poor. 45 out of 517 reviews
Rating 2 - Terrible. 66 out of 517 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cyon

Stayed 2 nights in Oct 2025

10/10 Excellent

Cyon

Stayed 1 night in Oct 2025

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2025

10/10 Excellent

Shenita

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2025

10/10 Excellent

Shenita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me and fiancé enjoyed our lil getaway and will be back soon
Stayed 1 night in Oct 2025

4/10 Poor

Jacinto

Disliked: Cleanliness, staff & service, property conditions & facilities
Place smells bad , staff could use improvement!
Stayed 3 nights in Oct 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff very helpful
Stayed 1 night in Oct 2025

4/10 Poor

Edsel

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like they swept it with pee in some areas. The 500 number number you are suppossed to call is never answered. The fact it doesn't have front desk all time is terrible. Staying away from it as much as I can.
Stayed 2 nights in Oct 2025

2/10 Terrible

Saul

Disliked: Cleanliness, staff & service, property conditions & facilities
No me hospedé y me están cobrando
Stayed 2 nights in Sep 2025

2/10 Terrible

Jacqueline

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My last post was made under a FALSE assumption. The two ladies at the front who i spoke so kindly about ended up being more fake than a 3 dollar bill! 2 faced and all! DONT FALL FOR THE FAKE SMILES AND FAKE CONCERN!
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO COMPLAINTS
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first and foremost, the two ladies at the desk Amy and Lourdes are the most phenomenal women working here. They have been so understanding, patient, caring, respectful and just overall have provided the BEST customer service EVER! I have absolutely NO complaints about staying at this hotel with my two boys.
Stayed 1 night in Aug 2025

2/10 Terrible

Sara

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! DON’T DO IT!!! By far the dirtiest place I’ve ever been to. Did not feel safe staying. I left immediately!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rosia

Great
Stayed 3 nights in Feb 2025

8/10 Good

Rosia

Safe walkable
Stayed 7 nights in Mar 2025

2/10 Terrible

brandon

Stayed 1 night in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The room fit my needs. It could use grab bars, since I am a senior. The only complaint I have is that you need a regular pest terminator. I saw two small roaches during my stay. Same thing with your property in Fort Lauderdale. I only saw one that time three weeks ago.
Stayed 6 nights in Feb 2025

10/10 Excellent

Leonard

Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great manager
Stayed 3 nights in May 2025

8/10 Good

Wadley

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was good just for the night
Stayed 1 night in May 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Deonsha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UNACCEPTABLE

Booked online and paid only to show up and they have the lobby closed early and no one to come check in despite having after hour call lines. No one was available. Completely unacceptable and will never boom with extended stay in life.
Stayed 2 nights in May 2025