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Hampton Inn Houston-Willowbrook Mall

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Free daily buffet breakfast
Reception
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is NZ$156
includes taxes & fees
7 July - 8 July

Explore the area

Map
7645 West FM 1960, Houston, TX, 77070
  • Willowbrook Mall
    ‪2 min walk‬
  • Houston Methodist Willowbrook Hospital
    ‪8 min walk‬
  • Sam Houston Race Park
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard King Bed

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

At Hampton Inn Houston-Willowbrook Mall you'll be within just a 5-minute stroll of Willowbrook Mall and within 15 minutes of Houston Methodist Willowbrook Hospital. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 10 AM. .Sights within a 10-minute drive of this Willowbrook hotel include Aerodrome and Noble Energy.

What's nearby

  • Willowbrook Mall - 2 min walk - 0.2 km
  • Houston Methodist Willowbrook Hospital - 8 min walk - 0.8 km
  • Aerodrome - 12 min walk - 1.0 km
  • Sam Houston Race Park - 3 min drive - 5.2 km
  • Vintage Park - 5 min drive - 6.7 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 34 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Hooters - ‬11 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Hampton Inn Houston-Willowbrook Mall

Suburban hotel with free breakfast and fitness centre
Hampton Inn Houston-Willowbrook Mall offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Hampton Inn Houston-Willowbrook Mall also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Houston hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn Houston-Willowbrook Mall offers 74 accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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  • Pet-friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Frequently asked questions

What is the cancellation policy at Hampton Inn Houston-Willowbrook Mall?

Hampton Inn Houston-Willowbrook Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Houston-Willowbrook Mall on 7 Jul 2025 start from NZ$156.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn Houston-Willowbrook Mall?

Yep, Hampton Inn Houston-Willowbrook Mall has a free self car park.

Does Hampton Inn Houston-Willowbrook Mall have a pool?

Hampton Inn Houston-Willowbrook Mall has an indoor pool.

Is Hampton Inn Houston-Willowbrook Mall family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hampton Inn Houston-Willowbrook Mall is a hit with families.

Does Hampton Inn Houston-Willowbrook Mall serve breakfast?

Sure does, free buffet brekkie is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Hampton Inn Houston-Willowbrook Mall?

No, Hampton Inn Houston-Willowbrook Mall does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn Houston-Willowbrook Mall?

Check-in begins at 3:00 PM. Check-out time is noon.

Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 313 out of 562 reviews
Rating 8 - Good. 149 out of 562 reviews
Rating 6 - Okay. 48 out of 562 reviews
Rating 4 - Poor. 27 out of 562 reviews
Rating 2 - Terrible. 25 out of 562 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel on other occasions. The staff is nice and we enjoy the breakfast. The hotel is located near several eateries and the mall.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Nice room carpet and drapes a bit dated but clean. Front desk was always friendly. Breakfast was standard.
Stayed 2 nights in Mar 2025

8/10 Good

LaToya

Stayed 2 nights in Mar 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Yolanda

Liked: Staff & service

Sassy silver

Overall not bad but microwave not working, sink did not have hot water
Stayed 2 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean brought my pup and was able to take out at night and felt safe security was riding around.
Stayed 1 night in Mar 2025

8/10 Good

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mia

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a good area with a lot of options.

Great location beside the mall and several good restaurants as well as other entertainment. The hotel rooms are a bit dated. There is no overhead light just multiple lamps. Didn't get a chance to use the pool but it was open. We did enjoy breakfast this stay. We decided to stay here before flying out if IAH. It is close enough to arrive on time for our flight. Thanks for hosting us.
Stayed 1 night in Feb 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay from cleanliness to hospitality to customer service...a five star overall rating
Stayed 2 nights in Feb 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Stayed 2 nights in Feb 2025

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near the mall.

Room is fine. Decor is a bit dated. No main light, but there are multiple lamps. Shower is fine. Got some much needed rest. Really well situated in regards of food and entertainment.
Stayed 1 night in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to take a break.

Good hotel that has a good connection to several restaurants and bars. Next to the mall. Good place to go after arriving to Houston from the airport.
Stayed 1 night in Feb 2025

4/10 Poor

AMANDA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and check in was seamless. The hotel is located in an area that allowed easy travel to and from where we were going during our stay. The room smelled like mildew, the carpet floor in the room was sticky, the shower wasn’t hot, the Blanket on the bed was dirty and had a large melted area, the indoor pool is freezing cold, and the breakfast options were poor quality.
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, the hot breakfast ladies, and cleaning staff were friendly, customer service oriented, and plain wonderful. They are an asset to this property.
Stayed 2 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was close by the mall the movies!
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Jeremiah J

Travelled with family
Disliked: Staff & service

Disappointing Hampton Inn

We love Hampton. We did not love this Hampton. Of all the Hampton hotels we've frequented, I'd say this one was the worst. Ice cold pool with no heater, hardly functioning shower, clogged toilet, crumbs on the bed were some of the negatives for our hotel stay. Compared to some of the sketchier hotels out there, I realize these problems could have been much worse, but since our previous stays are usually excellent, this was pretty disappointing for our family. If it would have been longer than a 1 night stay, I probably would have asked for a new room and maybe even some compensation for our issues, but we just got through the stay and moved on.
Stayed 1 night in Jan 2025

6/10 Okay

David

Stayed 2 nights in Dec 2024

8/10 Good

Joli

Stayed 1 night in Jan 2025

4/10 Poor

Kelly

Travelled with family, Travelled with family and small children
The room needs updated, the carpet feels sticky, the smell is moldy. And my back is broken from the bed that is DEFINITELY not Hampton quality.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Kelowna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night after flying in late to Houston. This hotel is right at the mall, and a close drive to many restaurants. Was clean and beds were comfortable. Breakfast was really good and got us ready for our long drive in the morning.
Stayed 1 night in Nov 2024