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Hampton Inn Houston-Willowbrook Mall

2.5 star property
Suburban hotel with free parking, steps from Willowbrook Mall

Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Reception
Snack bar
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$144
includes taxes & fees
8 Mar - 9 Mar

Explore the area

View map
7645 West FM 1960, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪2 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪8 min walk‬
  • Place, Aerodrome
    ‪12 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for Standard King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard King Bed

7.6 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • Sleeps 3
  • 1 King Bed

King Study With Sofabed-Non Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Accessible with Tub - Non-Smoking

  • Sleeps 5

Mobility Accessible King Room with Roll in Shower

  • Sleeps 3

1 King Mobility Access With Tub Nonsmoking

  • Sleeps 3

One King Bed Room With Mobility Accessible Tub And Sofabed-Non-Smoking

  • Sleeps 5

King Room-Non-Smoking

  • Sleeps 3

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Exterior

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  • Pool
  • Pet-friendly
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  • Free Wi-Fi
4.2 out of 5, Very good, 1,008 reviews
The price is NZ$169
includes taxes & fees
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About the area

Houston

At Hampton Inn Houston-Willowbrook Mall you'll be within just a 5-minute stroll of Willowbrook Mall and within 15 minutes of Houston Methodist Willowbrook Hospital. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 10 AM. .Sights within a 10-minute drive of this Willowbrook hotel include Aerodrome and Noble Energy.

What's nearby

  • Willowbrook Mall - 2 min walk - 0.2 km
  • Houston Methodist Willowbrook Hospital - 8 min walk - 0.7 km
  • Aerodrome - 12 min walk - 1.0 km
  • Mountasia Houston - 12 min walk - 1.0 km
  • Stone Moves Indoor Rock Climbing - 13 min walk - 1.2 km

Getting around

  • Houston Station - 28 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Food Court (Willowbrook Mall) - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Portillo's - ‬7 min walk

About this property

Hampton Inn Houston-Willowbrook Mall

Suburban hotel with free parking, steps from Willowbrook Mall
Hampton Inn Houston-Willowbrook Mall offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Hampton Inn Houston-Willowbrook Mall also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Houston hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn Houston-Willowbrook Mall offers 74 accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hilton Garden Inn Houston NW/Willowbrook
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 638 reviews
The price is NZ$147
includes taxes & fees
22 Feb - 23 Feb
Hilton Garden Inn Houston NW/Willowbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Frequently asked questions

What is the cancellation policy at Hampton Inn Houston-Willowbrook Mall?

Hampton Inn Houston-Willowbrook Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at Hampton Inn Houston-Willowbrook Mall on 8 Mar 2026 start from NZ$144.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn Houston-Willowbrook Mall?

Yep, Hampton Inn Houston-Willowbrook Mall has a free self car park.

Does Hampton Inn Houston-Willowbrook Mall have a pool?

Hampton Inn Houston-Willowbrook Mall has an indoor pool.

Is Hampton Inn Houston-Willowbrook Mall family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hampton Inn Houston-Willowbrook Mall is a hit with families.

Does Hampton Inn Houston-Willowbrook Mall serve breakfast?

Sure does, free buffet brekkie is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Hampton Inn Houston-Willowbrook Mall?

No, Hampton Inn Houston-Willowbrook Mall does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn Houston-Willowbrook Mall?

Check-in begins at 3:00 PM. Check-out time is noon.

Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 327 out of 610 reviews
Rating 8 - Good. 160 out of 610 reviews
Rating 6 - Okay. 53 out of 610 reviews
Rating 4 - Poor. 38 out of 610 reviews
Rating 2 - Terrible. 32 out of 610 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Alice, boerne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived at 10:30 on our arrival date we were greeted with a hotel and lobby in disarray. The night clerk informed us that the hotel was being renovated and that elevators are not working. I personally have Chronic DVT pain and husband with right ankle injuries after 10 surgeries and a torn meniscus in his left knee. We had traveled 4 hours and were exhausted. We decided that we were to exhausted to track down another hotel at that time. We were exhausted, hungry and could not go any more that night. We had already paid in full online and were Not told that we could be fully refunded. (I learned we could have been refunded on Sat night we could have been refunded). So for 2 days we both struggled going up and down stairs walking our service animals and general entry and exiting. Why was it not disclosed that they are in a remodeling period and elevators are down and a full noise remodel is in full swing.
Stayed 2 nights in Nov 2025

4/10 Poor

renee

Stayed 1 night in Nov 2025

10/10 Excellent

Glenn

Clean
Stayed 1 night in Oct 2025

6/10 Okay

billie, beaumont

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The check-in process was fast, with excellent customer service. The property is under construction so the hallways reflect that. I did not expect the room to look so tired and dirty. The carpet was dirty so I was afraid to walk on it without having my feet covered. The covers on the bed were wrinkled and thrown together. There is a restaurant that plays loud music near by so be mindful of that if you’re looking for a good night sleep. The breakfast was ok. The quality of the food could have been better. Due to the construction and dirty room. I would not recommend this property at this time. There are better hotels nearby.
Stayed 1 night in Nov 2025

2/10 Terrible

Anthony

Stayed 1 night in Nov 2025

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is under renovation and smells very musty. While in our room, the towel holder fell of the wall. There was a water leak the night we arrived & the water was shut off during the day for several hours the next day. I'm surprised they are allowing guests during this extensive of a renovation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabby

Stayed 2 nights in Oct 2025

4/10 Poor

SABRINA

Disliked: Cleanliness, property conditions & facilities
Disappointed in this location. Toilet and bathtub both dirty. Shower knob was missing. A/C inoperative in public areas.
Stayed 1 night in Oct 2025

6/10 Okay

Marta

Travelled with family
Liked: Staff & service, room comfort
Hotel looked like it was being renovated not if it was as we didn’t see any workers. Staff was nice and friendly.
Stayed 3 nights in Oct 2025

8/10 Good

RoseAnn, Bossier City

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Did not get extra sheets ir blanket for the foldout bed. I needed 2 beds, got a king with a sofa bed.
Stayed 1 night in Oct 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

Complely run down.l hotel. Not what we were expecting from Marriott. Not clean and not an 8.6 rated excellent. Stay away until rennovated.
Stayed 1 night in Oct 2025

10/10 Excellent

JESUS

Stayed 3 nights in Sep 2025

4/10 Poor

Michael

Stayed 3 nights in Sep 2025

4/10 Poor

Sharon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy motorcycles outside until 3 in the morning. Numbers on clock and thermostat were unreadable. Fan wouldn't stay on so room was hot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alice

Stayed 1 night in May 2025

4/10 Poor

Frances

Disliked: Cleanliness, property conditions & facilities
The hotel lobby area was nice but the room was very moldy and smelled of it. The room need a complete renovation. It’s terrible. I slept in my clothes and didn’t even get in the shower. I will never stay there again. Also the deposit was $100 for 1 night!!
Stayed 1 night in Sep 2025

10/10 Excellent

Priscila

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

3 star hotel

Room was not in it's best condition and room smelled like humidity. pillows were paper thin.
Stayed 1 night in Sep 2025

8/10 Good

CHONG, CLARKSVILLE

Stayed 3 nights in Sep 2025

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had to be moved rooms because the first one smelled stongly of mold and there were cockroaches. The second room we were moved to was dirty as well (sticky floors and dirty toilets), and although not as strong, it still smelled of mold.
Stayed 1 night in Aug 2025

10/10 Excellent

Anas, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Bethany

Stayed 2 nights in Aug 2025

10/10 Excellent

Bernabe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
So much dust everywhere and my allergies wouldnt stop. Bed was hard as a rock and pillows were terrible
Stayed 1 night in Aug 2025

10/10 Excellent

Milan

Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property ever! Heavy construction in the hotel, not informed about this when booked. Room was dirty. Toilet was a huge issue. No other room. One member of our party booked/needed walk in shower. Told suddenly unavailable when we checked in. Had to walk to a separate property to retrieve breakfast. And the general area seemed unsafe, lots of bars open late. Would love to get a refund, but either way I’m done with Hilton properties.
Stayed 2 nights in Aug 2025