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Hilton Garden Inn Houston NW America Plaza

3.5 star property
Hotel in Houston with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Garden Inn Houston NW America Plaza

Exterior
Reception
Lobby
Reception
Snack bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Breakfast available
  • Pool
  • Room service
The current price is NZ$262
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
14919 Northwest Fwy, Houston, TX, 77040
  • Place, CityCentre
    ‪8 min drive‬
  • Place, Sam Houston Race Park
    ‪8 min drive‬
  • Place, Memorial City Mall
    ‪9 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for One King Bed

In-room safe, desk, laptop workspace, soundproofing

One King Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Extended Room

In-room safe, desk, laptop workspace, soundproofing

King Bed Extended Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate sitting area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed

Junior Suite, One King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate sitting area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Two Queen Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Designer toiletries
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible (Bath tub)

In-room safe, desk, laptop workspace, soundproofing

One King Bed, Non-Smoking, Accessible (Bath tub)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Designer toiletries
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Designer toiletries
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Smoking, Jetted Tub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Separate sitting area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Jetted bathtub
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Houston

Hilton Garden Inn Houston NW America Plaza places you in the heart of Houston, 17.9 km (11.1 mi) from Westheimer Road. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, The Garden and Grille, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 6500 square feet (585 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. To-go breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Fairbanks hotel include CityCentre and Memorial City Mall.

What's nearby

  • Baseball USA The Yard - 6 min drive - 10.4 km
  • CityCentre - 8 min drive - 14.9 km
  • Sam Houston Race Park - 8 min drive - 11.5 km
  • Memorial City Mall - 9 min drive - 16.7 km
  • Willowbrook Mall - 10 min drive - 16.4 km

Getting around

  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 26 min drive

Restaurants

  • ‪Rudy's Country Store And Bar-B-Q - ‬12 min walk
  • ‪7-Eleven - ‬3 min drive
  • ‪Wingstop - ‬2 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Bombshells 290 - ‬2 min drive

About this property

Hilton Garden Inn Houston NW America Plaza

Hotel in Houston with 24-hour fitness centre and 24-hour business centre
Hilton Garden Inn Houston NW America Plaza offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6500 square feet (585 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Houston NW America Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 172 guestrooms or units
  • 8 levels
  • Conference rooms
  • 6500 sq ft of conference space
  • 585 sq. m of conference space
  • Built in 2012
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary newspapers. Televisions come with pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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4.1 out of 5, Very good, 2,842 reviews
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includes taxes & fees
7 Dec - 8 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 6 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 10 AM for a fee: USD 8 to 13 for adults and USD 8 to 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden and Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.62 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8 to 13 for adults and USD 8 to 13 for children
  • Self-parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Houston NW America Plaza?

Hilton Garden Inn Houston NW America Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Houston NW America Plaza?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Houston NW America Plaza on 8 Dec 2025 start from NZ$260.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Houston NW America Plaza?

Yep, Hilton Garden Inn Houston NW America Plaza has a self car park with in/out privileges for USD 6.00 per night. Onsite parking is limited.

Does Hilton Garden Inn Houston NW America Plaza have a pool?

Hilton Garden Inn Houston NW America Plaza has an outdoor pool.

Is Hilton Garden Inn Houston NW America Plaza family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Houston NW America Plaza is a hit with families.

Does Hilton Garden Inn Houston NW America Plaza serve breakfast?

Sure does, to-go breakfast is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hilton Garden Inn Houston NW America Plaza?

No, Hilton Garden Inn Houston NW America Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Houston NW America Plaza?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Houston NW America Plaza?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Hilton Garden Inn Houston NW America Plaza Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 603 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

8/10 Good

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houston

Stayed 2 nights in Aug 2025

2/10 Terrible

Karla

Travelled with partner
Liked: Cleanliness, staff & service
It’s was hot at night I didn’t get the room I originally reserved. It’s was hot like the turn the air done at night. The breakfast I paid for making reservations suck no meat no eggs toast and cheap great value cereal will not go back when visiting Texas in the future.
Stayed 1 night in Aug 2025

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m very disappointed at the service I received during my stay at the Hilton Garden Inn. I spent 3 days trying to get housekeeping to clean my room. It got to the point where I kept calling them back to back to get a response. The building also smelled like mildew and there was only 1 working elevator with you signage that the other elevator was out of order.
Stayed 7 nights in Jul 2025

6/10 Okay

Kymberlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lackluster hotel

The continental breakfast does not include juice, eggs, or sausage. Its extra. Wouldn’t stay again honestly. The thermostat was broken as well
Stayed 2 nights in Jul 2025

8/10 Good

Damian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean everything was accessible. Had a smell coming from the vent right outside of bathroom
Stayed 3 nights in Jun 2025

2/10 Terrible

Andrea

Disliked: Staff & service, room comfort

Bugs in fruit

Not happy. I paid for breakfast. And didn’t eat. Knats were all over the fruit. And flies. Requesting refund.
Stayed 1 night in Jul 2025

8/10 Good

Sherri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice as my first visit and stay in Houston.
Stayed 2 nights in Jul 2025

6/10 Okay

Hope

Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra, lakeworth

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Amenities
Nice room
Stayed 1 night in Jun 2025

6/10 Okay

Jasmyn

Business traveller
Disliked: Cleanliness
Room had pink mold in the shower and it was slippery so it was not cleaned for some time. There was black mold around the outlets. Thermostat didnt work and they refused to send someone to fix it or change my room.
Stayed 2 nights in Jul 2025

8/10 Good

Aneesia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The staff were very friendly and courteous. The rooms were nice and clean. We enjoyed our stay and would definitely book again while in Houston.
Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only things I did not like was that I was charged for incidentals and was not advised of this until I got.ro the property, no cash accepted whichade it difficult for me. Also, breakfast that I jad expected to be complimentary was not, this was misleading...when booking it says breakfast included.
Stayed 2 nights in Jul 2025

6/10 Okay

Lauren

Stayed 2 nights in Jun 2025

4/10 Poor

Timothy, Houston

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Micah L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Karina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing! The staff was nice and helpful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Phi

Stayed 2 nights in Jun 2025

6/10 Okay

Alicia

Stayed 1 night in Jun 2025

6/10 Okay

Allen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Jun 2025

8/10 Good

Aubrey

Stayed 1 night in Jun 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houston getaway

This location is so quiet and neat....the front desk clerks were amazing! I recommend this location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk and room was immaculate. A great place to stay. Only complaint was the bed being a bit to hard and pillows not plump enough I'd definitely stay again.
Stayed 2 nights in Jun 2025