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Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property
Hotel with free parking, near Willowbrook Mall

Photo gallery for Holiday Inn & Suites Houston NW - Willowbrook by IHG

Exterior
Breakfast and dinner served
Lobby
Terrace/patio
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking included
  • Housekeeping
The current price is NZ$169
includes taxes & fees
29 June - 30 June

Explore the area

Map
18530 State Highway 249, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    ‪3 min walk‬
  • Willowbrook Mall
    ‪18 min walk‬
  • Vintage Park
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Living area

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Houston

At Holiday Inn & Suites Houston NW - Willowbrook by IHG you'll be within just a 5-minute stroll of Houston Methodist Willowbrook Hospital and within 15 minutes of Bowlero Willowbrook. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, The Elevate Bar & Grill, is open for breakfast and dinner. The Elevate is the hotel's own bar. Enjoy the 24-hour gym and pool loungers. 5 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 9:00 AM. .Within a 30-minute drive of this 3-property class Deco hotel, attractions include Willowbrook Mall and ExxonMobil Campus.

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min walk - 0.3 km
  • Aerodrome - 8 min walk - 0.8 km
  • Willowbrook Mall - 18 min walk - 1.6 km
  • Vintage Park - 4 min drive - 4.9 km
  • Sam Houston Race Park - 4 min drive - 6.3 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 29 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬10 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Panda Express - ‬20 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

Hotel with free parking, near Willowbrook Mall
Holiday Inn & Suites Houston NW - Willowbrook by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. The business-friendly Holiday Inn & Suites Houston NW - Willowbrook by IHG also features a terrace, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 848 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Houston NW - Willowbrook by IHG offers 132 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Filipino, French, Hindi, Spanish, Urdu

Similar properties

Exterior

Hyatt Place Houston NW Vintage Park

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$201
includes taxes & fees
6 July - 7 July
Hyatt Place Houston NW Vintage Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.95 to 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Elevate
  • The Elevate Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 to 12.95 per person
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Holiday Inn & Suites Houston NW - Willowbrook by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Houston NW - Willowbrook by IHG on 29 Jun 2025 start from NZ$168.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yep, Holiday Inn & Suites Houston NW - Willowbrook by IHG has a free self car park.

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG have a pool?

Holiday Inn & Suites Houston NW - Willowbrook by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10 PM.

What makes Holiday Inn & Suites Houston NW - Willowbrook by IHG a romantic place to stay?

A champagne service and romance packages, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn & Suites Houston NW - Willowbrook by IHG.

Is Holiday Inn & Suites Houston NW - Willowbrook by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Houston NW - Willowbrook by IHG is a hit with families.

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG serve breakfast?

You bet, buffet brekkie is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

No, Holiday Inn & Suites Houston NW - Willowbrook by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

No, only service animals are allowed.

Is there a golf course on site at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

There is a golf course next to Holiday Inn & Suites Houston NW - Willowbrook by IHG.

Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 238 out of 367 reviews
Rating 8 - Good. 74 out of 367 reviews
Rating 6 - Okay. 26 out of 367 reviews
Rating 4 - Poor. 14 out of 367 reviews
Rating 2 - Terrible. 15 out of 367 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Narayana

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The Check-In area was clean and well kept. However, the room and the corridors were having an unique unpleasant smell.
Stayed 4 nights in Mar 2025

10/10 Excellent

Deirdre

Stayed 1 night in Mar 2025

8/10 Good

Jill

Stayed 3 nights in Mar 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre Eliott

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was perfect!
Stayed 3 nights in Mar 2025

4/10 Poor

Sacha

Stayed 1 night in Mar 2025

2/10 Terrible

Demetris

Stayed 3 nights in Mar 2025

8/10 Good

Bret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, however adjacent construction made it difficult to enter. Would stay there again though!
Stayed 1 night in Mar 2025

8/10 Good

Dao

Stayed 2 nights in Feb 2025

2/10 Terrible

Reshuna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Cleanliness

Roaches were in my room i have a video
Stayed 4 nights in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Stayed 1 night in Feb 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but not safe

This is a nice hotel with a lot of good amenities, but it’s not in a very safe location. Cars are being broken into overnight.
Stayed 2 nights in Feb 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean and comfortable room. Friendly staff. Nice bar area. Good food
Stayed 1 night in Feb 2025

10/10 Excellent

Andres Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

jalinda, bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff from management to service very friendly and helpful. Very clean. Will definitely stay again if in the area.
Stayed 1 night in Feb 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tanna

Stayed 3 nights in Jan 2025

10/10 Excellent

Tanna

Stayed 3 nights in Jan 2025

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, very clean and spacious room.
Stayed 1 night in Jan 2025

10/10 Excellent

Itoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Silvia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Employees were super rude. Did not want to give us towels for the next day. Breakfast should have been included. Never will stay there or recommend it to nobody
Stayed 4 nights in Dec 2024