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Hyatt Regency Houston West

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Lobby
Exterior
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym
The current price is NZ$225
includes taxes & fees
3 July - 4 July

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

At Hyatt Regency Houston West, you'll be 3 km (1.9 mi) from Bear Creek Pioneers Park and 8.2 km (5.1 mi) from Memorial City Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Cafe on the Lake, serves American cuisine and is open for breakfast, brunch and lunch. Black Gold Bar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the 24-hour gym and pool loungers. Business amenities include 12 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. To-go breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 20-minute drive of this 3.5-property class Memorial hotel include Katy Mills Mall and Downtown Aquarium.

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 3.7 km
  • Bear Creek Pioneers Park - 4 min drive - 4.1 km
  • CityCentre - 4 min drive - 6.3 km
  • Memorial City Mall - 6 min drive - 8.5 km
  • Westheimer Rd - 8 min drive - 7.5 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

  • 400 guestrooms or units
  • 5 levels
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

What is the cancellation policy at Hyatt Regency Houston West?

Hyatt Regency Houston West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Houston West?

As of 20 Jun 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Houston West on 3 Jul 2025 start from NZ$225.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Houston West?

Yep, Hyatt Regency Houston West has a free self car park and free RV/bus/truck parking.

Does Hyatt Regency Houston West have a pool?

Hyatt Regency Houston West has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:30 AM to 10:00 PM.

What makes Hyatt Regency Houston West a romantic place to stay?

Al fresco dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Houston West.

Is Hyatt Regency Houston West family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Houston West is a hit with families.

Does Hyatt Regency Houston West serve breakfast?

Sure does, to-go brekkie is on offer on weekdays between 6:00 AM and 11:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Houston West?

No, Hyatt Regency Houston West does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Houston West?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Houston West?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 648 out of 1079 reviews
Rating 8 - Good. 194 out of 1079 reviews
Rating 6 - Okay. 114 out of 1079 reviews
Rating 4 - Poor. 58 out of 1079 reviews
Rating 2 - Terrible. 65 out of 1079 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tom

Travelled with partner
Liked: Staff & service
The check in people were friendly and helpful. However the rooms are in desperate need of upgrading. The shower nozzle is literally one I had growing up in the 1980s. It’s so old it’s stripped and wouldn’t engage to change between hot and cold. The shower curtain was cheap and flimsy. The mattress sunk in the middle. I was given a lovely view of the roof. The lobby of the hotel was nice but the rooms were not.
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Esteban

Stayed 1 night in Mar 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Tara

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Dezmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Not great

Needed a fridge due to surgery and the one there only went to 55 degrees which wouldn’t work. Requested one 3x and never received. Was a real problem. Cannot stay there again
Stayed 6 nights in Mar 2025

2/10 Terrible

CORNELIUS

Travelled with family and small children
Disliked: Staff & service
Staff was hard to work with! Worked for over an hour to finally get into our booked room. Morning before eating breakfast I specifically asked if breakfast was included and was told that yes it was but then later it was charged from my credit card.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Stayed 3 nights in Mar 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, first room then gave us keys didn’t work so had to move to another room. No ice on the 5th floor front desk guy told us to go to every floor until we found some. No refrigerator to keep baby’s milk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Devan

Loved it!
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Adrianne C

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Rooms need to be renovated. Such a great property, but the rooms are old!!! Ladybugs are everywhere in there.
Stayed 4 nights in Mar 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Micole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, we really enjoyed our stay
Stayed 2 nights in Mar 2025

8/10 Good

Vilma

Stayed 2 nights in Mar 2025

10/10 Excellent

cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool lobby and the room was very comfortable.
Stayed 4 nights in Mar 2025

4/10 Poor

Diamond

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel itself was gorgeous and they cleaned your room every day but the noise and the music and children running and screaming could be heard on the 3rd floor and I was for a week to visit a sick parent and coming back at night to rest from a stressful day was all I wanted. I even had to call down twice once to ask to turn down the music and the other to ask did the children not have a curfew because it was after midnight and you could hear them running and screaming. Cute for kids but not after midnight.
Stayed 7 nights in Feb 2025

6/10 Okay

Marisela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
It was okay
Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Stayed 2 nights in Feb 2025

10/10 Excellent

Quayla

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sang

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025