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Hyatt Regency Houston West

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Exterior
Lobby
Lobby
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym
The current price is NZ$187
includes taxes & fees
18 May - 19 May

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪5 min drive‬
  • Memorial City Mall
    ‪7 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

At Hyatt Regency Houston West, you'll be 3 km (1.9 mi) from Bear Creek Pioneers Park and 8.2 km (5.1 mi) from Memorial City Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Cafe on the Lake, serves American cuisine and is open for breakfast, brunch and lunch. Black Gold Bar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the 24-hour gym and pool loungers. Business amenities include 12 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. To-go breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 20-minute drive of this 3.5-property class Memorial hotel include Katy Mills Mall and Downtown Aquarium.

What's nearby

  • Bear Creek Pioneers Park - 3 min drive - 3.1 km
  • Topgolf Houston - Katy - 4 min drive - 3.7 km
  • CityCentre - 5 min drive - 6.0 km
  • Memorial City Mall - 7 min drive - 8.2 km
  • Westheimer Rd - 8 min drive - 6.7 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

  • 400 guestrooms or units
  • 5 levels
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

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Exterior detail

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

What is the cancellation policy at Hyatt Regency Houston West?

Hyatt Regency Houston West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Houston West?

As of 5 May 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Houston West on 18 May 2025 start from NZ$186.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Houston West?

Yep, Hyatt Regency Houston West has a free self car park and free RV/bus/truck parking.

Does Hyatt Regency Houston West have a pool?

Hyatt Regency Houston West has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:30 AM to 10:00 PM.

What makes Hyatt Regency Houston West a romantic place to stay?

Al fresco dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Houston West.

Is Hyatt Regency Houston West family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Houston West is a hit with families.

Does Hyatt Regency Houston West serve breakfast?

Sure does, to-go brekkie is on offer on weekdays between 6:00 AM and 11:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Houston West?

No, Hyatt Regency Houston West does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Houston West?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Houston West?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 637 out of 1050 reviews
Rating 8 - Good. 187 out of 1050 reviews
Rating 6 - Okay. 107 out of 1050 reviews
Rating 4 - Poor. 57 out of 1050 reviews
Rating 2 - Terrible. 62 out of 1050 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location driving distance to everything! Dinning options are endless!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 1 night in Jan 2025

8/10 Good

Twyla, Port Aransas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in a room right on the hwy 10 side was up all night with trucks and sirens.
Stayed 1 night in Jan 2025

6/10 Okay

William

Business traveller
Liked: Cleanliness, staff & service, amenities
Good and affordable business hotel for walking to nearby energy corridor businesses. Bed and bedding were excellent. Heating and AC were effective, easy to control but noisy. Desk, power and WiFi were good. Room lighting was effective. Except for parts of the lobby during the day, much of the hotel is a bit dark and gloomy. Lobby is very nice, bar was good, restaurant OK (might be much better on patio in warmer weather). Although many reviews note that the rooms have an outdated design relative to most international Hyatt Regency hotels, the rooms are well maintained. We did not use the convention facilities. However, there were 3 distinct negatives. 1. In at least two rooms on the 5th floor, there was no hot water from midnight to 6 am for a week (water was 72F which feels cold to most people in a shower). Reception said they would leave a note for maintenance. Given the frequency of complaints about this in other reviews, I suspect that this is a choice of management, not a maintenance issue. 2. The outside entry is dark, poorly signed and confusing - looks like a dingy loading area, not the front entry area of a Hyatt Hotel - our Uber driver thought he'd made a wrong turn and asked what turned out to be the bell desk for directions to the entry. 3. Rooms on the south side near the Katy Freeway were very noisy - rooms facing NW were much quieter. Reception was very accommodating about a move. All in all, better than average for an aging business hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nathan

Stayed 2 nights in Jan 2025

10/10 Excellent

Frida

Stayed 1 night in Jan 2025

10/10 Excellent

YAIRIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice!!!

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms friendly staff and close to the freeway
Stayed 4 nights in Jan 2025

2/10 Terrible

Alicia

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

6/10 Okay

Najla

Disliked: Property conditions & facilities
Hot water was barely hot enough to get shower
Stayed 1 night in Jan 2025

2/10 Terrible

Manuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wallpaper was peeling off the walls. The faucet fixtures in the sink and bathtub were falling apart. The air vent had mold growing on it. There was no hot water in the sink. The room is severely outdated. There was a fire alarm in the middle of the night when most guests were sleeping. There were several doors that had the ‘Exit’ sign over them that did not open! After trying to open 3 doors, I finally found one that opened at the end of one of the hallways and made it outside. Everyone was standing around in the lobby hoping for someone at the hotel to provide information. No one ever did. There was a woman behind the desk who was shockingly checking someone into the hotel while there was an active fire alarm in progress. No one from the hotel made an announcement at any time. I had to approach the front desk and interrupt her while she was checking someone into the hotel to ask about the fire alarm. She said there was no fire and that everyone can go back to their rooms. Unconscionable that there was no preparedness in the event of a fire alarm and the guests were left to fend for themselves. I can only imagine what could have happened if there was an actual fire.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price and love the lobby and location
Stayed 1 night in Jan 2025

10/10 Excellent

McKenzie

Liked: Property conditions & facilities
Very nice!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Amenities
Excellent front desk staff. Very helpful and accommodating. Maintenance was needed and he came promptly and was very personable. He resolved our issue quickly and was very kind.
Stayed 1 night in Jan 2025

2/10 Terrible

Efren

Travelled with partner
Was given wrong room with queens instead of king bed
Stayed 1 night in Jan 2025

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, amenities
I had no hot water my first 2 nights. The breakfast service was inefficient. I received my coffee after finishing my meal
Stayed 3 nights in Jan 2025

4/10 Poor

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Nearby highway,Very very noisy, I can’t sleep all night. And about 6am, the fire emergency, all the guests were required leaving, outside 20 minutes. It was the bad experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Arijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Joe

Liked: Cleanliness, staff & service, room comfort

Not For Me

A little disappointing for my first stay at a Hyatt. The walls are so thin I heard the neighbor clearing his throat all night. The property is beautiful but could use an update. Some of the walkways are very dimly lit at night. Sunday morning a noisy church meets in one of the ballrooms and you can hear their music in your room two floors above.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean , quiet , and close to the airport ! It’s perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Christian

Stayed 1 night in Dec 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Felicia

Disliked: Staff & service
Stayed 1 night in Jan 2025