2/10 Terrible
Toya
8 Jun 2025
This resort has been our resort we stay at three times a year and we have been very loyal and a family that doesn't cause any issues. We are clean and respectful but we won't be staying here again. The security guards are very rude and they made me and my daughters feel very uncomfortable. They kept yelling at the kids because the paper wristbands kept falling off in the ocean, the banana boat, pool, and they were completely careless with our young kids. There are many other resorts we will explore to accomodate our family without having the trouble we were given here. The head security guard threatened to keep my husband and call the police unless we paid 500 extra dollars for our very young kids. We will never spend another dime at this resort.
Toya
Stayed 3 nights in Jun 2025