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The Greenleigh, River Oaks, Autograph Collection

Property class: 4

Photo gallery for The Greenleigh, River Oaks, Autograph Collection

Meeting facility
An outdoor pool area with seating, surrounded by trees and a covered pergola.
A pool area with lounge chairs and a pergola.
A covered walkway with a wooden ceiling, flanked by large windows and indoor plants.
A modern indoor dining area with wooden ceiling beams, hanging wicker lamps, and a variety of seating arrangements.

Reviews

4.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service

Explore the area

View map
2525 West Loop S, Houston, TX, 77027
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪2 min walk‬
  • Place, The Galleria
    ‪7 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Deluxe Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Executive Suite, 1 Bedroom

  • 76 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Signature Room, 2 King Beds

A hotel room with two beds, a TV, a desk, and a large window with curtains.

Signature Room, 2 King Beds

  • 21 sq m
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Signature Room, 1 King Bed

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Signature Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Suite, 1 Bedroom

A modern living room with a dining area, large windows, and a city view.

Luxury Suite, 1 Bedroom

  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a TV, a desk, and a window with curtains.

Grand Suite, 1 King Bed with Sofa bed

  • 130 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the area

Houston

The Greenleigh, River Oaks, Autograph Collection places you steps from Westheimer Road and within a short 5-minute stroll of River Oaks District. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class The Galleria hotel include Rice University and George R. Brown Convention Center.

What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • River Oaks District - 2 min walk - 0.2 km
  • The Galleria - 7 min walk - 0.6 km
  • Gerald D. Hines Waterwall Park - 10 min walk - 0.9 km
  • Williams Tower - 10 min walk - 0.9 km

Getting around

  • Ensemble/HCC Station - 8 min drive
  • Kinder Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Amorino - ‬7 min walk
  • ‪Steak 48 - ‬5 min walk
  • ‪Maggiano's - ‬10 min walk

About this property

The Greenleigh, River Oaks, Autograph Collection

As a guest of The Greenleigh, River Oaks, Autograph Collection, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. The Greenleigh, River Oaks, Autograph Collection also features room service (during limited hours), express check-out, and a front desk safe. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

  • 299 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
The Greenleigh, River Oaks, Autograph Collection offers 299 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 3 mi
  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Destination fee: USD 38.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 25 per night
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Derek Houston Galleria
Hotel Derek
Hotel Derek Houston Galleria
Derek Hotel Houston

Frequently asked questions

What is the cancellation policy at The Greenleigh, River Oaks, Autograph Collection?

The Greenleigh, River Oaks, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Greenleigh, River Oaks, Autograph Collection?

Yep, The Greenleigh, River Oaks, Autograph Collection has valet parking with in/out privileges for USD 60.00 per night.

Is there a free airport shuttle available at The Greenleigh, River Oaks, Autograph Collection?

No, The Greenleigh, River Oaks, Autograph Collection does not offer an airport shuttle service.

What time are check-in & check-out at The Greenleigh, River Oaks, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

The Greenleigh, River Oaks, Autograph Collection Reviews

Reviews

4.8
Rating 10 - Excellent. 11 out of 62 reviews
Rating 8 - Good. 2 out of 62 reviews
Rating 6 - Okay. 13 out of 62 reviews
Rating 4 - Poor. 10 out of 62 reviews
Rating 2 - Terrible. 26 out of 62 reviews

5.2/10

Cleanliness

3.8/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, communication
It was in the perfect location. Clean facility but pillows could have been more comfortable.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The hotel needs to have clean sheets and the bathroom needs to be more clean
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities, communication
The surrounding area is not the best
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, communication

Hotel is about to shut down.

Hotel is about to shut down. In its last days and it was not good.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Made reservation and when we got there hotel was closed.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Communication
Was informed on check in that all amenities like gym, bar, restaurant are all closed indefinitely.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Good
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I don’t have anything good to say aside from they need to be closed until they fully renovate.
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Amenities
Terrible hotel. No service. No housekeeping, no restaurant and overpriced parking.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tv didn't work and shower head leaking other than that it was ok.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended , worst experience i have, parking is expensive
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Property conditions & facilities
Such a very nice hotel that needs renovation and take out the tubs. Looks 80 retro and way too dark in rooms and hallways. Exterior is very nice. Has plumbing issues also. No staff on duty.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Didn’t like anything but the valet people, hotel amenities all closed. Smelled like sewer inside hotel.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Worst stay ever

Horrible, worst experience ever for a supposed luxury hotel, extremely upset with what I was charged I could gave stayed at a Holiday and had better room service, shower, toilet, elevator waa horrible and old.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, communication
Nothing was good
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
they're renovating and didnt say anything till i booked it. Then after i booked , sent and email saying its nonrefundable. lovely.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Very poor hotel from outside to interior. Dirty room and rusty tub. Would like a refund
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It is in such bad shape DO NOT STAY. Staff was so friendly but the place needs closed down! So MOLDY I got sick and no hot water unless you wait 15 minutes
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
There was no water (something about the city), the pool was closed (no notice while reserving). The great pictures of a lively bar/restaurant where fake (the bar/restaurant) was closed. Overall, the stay was OK, but far below what they promised and far below what one would expect for two hundred dollars per night.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Disliked: Amenities, communication
The staff were friendly, but what i didn't like was no one told us due to them renovating at the end of the month none of the amenities weren't available, which left us scrambling to find somewhere to eat breakfast. It was no pool or fitness center to decompress at the beginning or end of each day. Maybe once the renovations are done it will be a much better place to visit
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean. Outdated.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
Hotel Derek is being closed down. And yet it is somehow still available to reserve? No amenities are available, there were hardly any workers, everything was dirty, it smelled so bad, there was a bandaid in the refrigerator, the bathtub would not drain. Everything was in terrible condition and it should not be available to guests.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Amenities, communication
Everything was shut down and I was told the balcony room I had prepaid was unavailable. they did not credit me anything for the room downgrade
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities, communication
Not as polished as it used to be but grateful for the refuge post storm. The track holding the window curtain was literally falling from the ceiling. Informed the front desk staff multiple times but maintenance never came to see about the issue.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Communication
Disliked: Cleanliness
Me and my went to have some alone time at the bar and pool which neither was available per the manager they have informed you guys of the amenities not being available for what i oaid i could have went somewhere where i get it all. Parking only had valet there wasnt any other option due to them closing in two weeks smh
Stayed 2 nights in Aug 2024