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The Westin Houston, Memorial City

4.0 star property
Hotel with an outdoor pool, steps from Memorial City Mall

Photo gallery for The Westin Houston, Memorial City

Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Meeting facility
Lounge
Meeting facility
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Parking available
  • Room service
The current price is NZ$343
includes taxes & fees
30 May - 31 May

Explore the area

Map
945 Gessner Rd, Houston, TX, 77024
  • Memorial Hermann Memorial City Medical Center
    ‪1 min walk‬
  • Memorial City Mall
    ‪2 min walk‬
  • CityCentre
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms, Balcony (SW-M)

Apartment, 2 Bedrooms, Balcony (SW-M)

Apartment, 2 Bedrooms, Balcony (SW-M)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 149 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (SW-M)

Apartment, 1 Bedroom, Balcony (SW-M) | Living area

Apartment, 1 Bedroom, Balcony (SW-M)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 149 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Balcony (SW-M)

Executive Suite, 1 King Bed, Balcony (SW-M) | Living area

Executive Suite, 1 King Bed, Balcony (SW-M)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Fridge, coffee/tea maker

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • Sleeps 7
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (SW-M)

Apartment, 1 Bedroom, Balcony (SW-M) | Living area

Apartment, 1 Bedroom, Balcony (SW-M)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

37-inch LCD TV with cable channels, TV

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
Premium bedding
Separate bedroom
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Houston

At The Westin Houston, Memorial City you'll be within steps of Memorial City Mall and Memorial Hermann Memorial City Medical Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, O-24 Grille, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. 024 Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub and pool loungers. 32223 square feet (2994 square metres) of event facilities include 17 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Memorial hotel include CityCentre and Westheimer Rd.

What's nearby

  • Memorial Hermann Memorial City Medical Center - 1 min walk - 0.2 km
  • Memorial City Mall - 2 min walk - 0.2 km
  • Town and Country Village - 3 min drive - 2.4 km
  • CityCentre - 3 min drive - 3.0 km
  • Westheimer Rd - 7 min drive - 6.1 km

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Memorial City Mall Foodcourt - ‬13 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Kirby Ice House Memorial - ‬7 min walk

About this property

The Westin Houston, Memorial City

Hotel with an outdoor pool, steps from Memorial City Mall
The Westin Houston, Memorial City offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 17 meeting rooms are available. Event space at this hotel measures 32223 square feet (2994 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Westin Houston, Memorial City. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 22 levels
  • 32223 sq ft of conference space
  • 2994 sq. m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Houston, Memorial City offers 289 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 37-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes and hairdryers.

This Houston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Exterior

The Moran CITYCENTRE

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,007 reviews
The price is NZ$385
includes taxes & fees
26 May - 27 May
The Moran CITYCENTRE

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 024 Lounge
  • O-24 Grille

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 32,223 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from April 21 2025 to May 10 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from 21 April 2025 to 10 May 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.82 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 4 to 19 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memorial Westin
Westin Houston Memorial City
Westin Memorial
Westin Memorial Hotel
Westin Memorial Hotel Houston City
The Westin Houston Memorial City Hotel Houston
Westin Houston Memorial City Hotel
The Westin Houston Memorial City
The Westin Houston Memorial City
The Westin Houston, Memorial City Hotel
The Westin Houston, Memorial City Houston
The Westin Houston, Memorial City Hotel Houston

Frequently asked questions

What is the cancellation policy at The Westin Houston, Memorial City?

The Westin Houston, Memorial City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Houston, Memorial City?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at The Westin Houston, Memorial City on 30 May 2025 start from NZ$340.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Houston, Memorial City?

Yep, The Westin Houston, Memorial City has a covered self car park with in/out privileges for USD 30 per day.

Does The Westin Houston, Memorial City have a pool?

The Westin Houston, Memorial City has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM. The swimming pool will be unavailable from April 21 2025 to May 10 2025 (dates subject to change). The property will be renovating the swimming pool from April 21 2025 until May 10 2025 (completion date subject to change).

What makes The Westin Houston, Memorial City a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Houston, Memorial City.

Are there hot tubs in the rooms at The Westin Houston, Memorial City?

No, but there are deep-soaking baths in the guestrooms.

Does The Westin Houston, Memorial City serve breakfast?

Sure does, continental breakfast is on offer on weekdays from 6:30 AM to 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Westin Houston, Memorial City?

No, The Westin Houston, Memorial City does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Houston, Memorial City?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Houston, Memorial City?

Check-in begins at 3 PM. Check-out time is noon.

The Westin Houston, Memorial City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 879 reviews
Rating 8 - Good. 165 out of 879 reviews
Rating 6 - Okay. 58 out of 879 reviews
Rating 4 - Poor. 25 out of 879 reviews
Rating 2 - Terrible. 25 out of 879 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Stayed 2 nights in Jan 2025

10/10 Excellent

Guillermina, Boerne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the rooms are nice and quiet. They have great shopping options all around that area. I would definitely come back to this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

jennifer

Business traveller
Wonderful staff greeted me and kindly gave me a latee checkout so I could stay until my doctors appt near by.
Stayed 1 night in Jan 2025

10/10 Excellent

Imunique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved! The 18th floor view is amazing!

10/10 Excellent

Rudy

Stayed 1 night in Dec 2024

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

10/10 Excellent

Nadine

Stayed 1 night in Dec 2024

10/10 Excellent

Yorleny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharilyn

Stayed 1 night in Sep 2024

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service
Amazing stay. Looking forward to the next one!
Stayed 1 night in Oct 2024

8/10 Good

Billy

Stayed 1 night in Sep 2024

10/10 Excellent

Cerynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ethan

Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 11 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2024

10/10 Excellent

Tod

Stayed 2 nights in Aug 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed how everything was super close the mall the restaurants, I love hmart and 99 ranch market and they were so close and it was so nice to not have to drive to far. I was with my friends and we all enjoyed the area everything was nice and clean and quiet they had good parking there was a lot of nice restaurants around. I'm a Houston local so I def enjoyed my experience staff was nice they even let me check in early which was great. The only thing I would say that I was disappointed about was that the roof top pool the glass was dirty so it kinda made the experience less enjoyable but overall it was still good.
Stayed 1 night in Sep 2024

6/10 Okay

ENGIN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff misguided me when I asked help to find my way to parking garage.
Stayed 1 night in Sep 2024