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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center

Photo gallery for The Whitehall Houston

City view from property
Outdoor pool, pool umbrellas, pool loungers
Interior
Cocktail bar
Lobby sitting area

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$281
includes taxes & fees
15 Aug - 16 Aug

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪13 min walk‬
  • Daikin Park
    ‪20 min walk‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Tempur-Pedic bed
Blackout curtains
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

The Whitehall Houston puts you in the heart of Houston, within a 20-minute stroll of Toyota Center and Downtown Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free area shuttle. .The coffee shop, Buffalo Bayou Coffee, is open for lunch. Part & Parcel is the hotel's own cocktail bar. Enjoy the 24-hour gym and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Downtown Houston hotel include George R. Brown Convention Center and Daikin Park.

What's nearby

  • Toyota Center - 13 min walk - 1.2 km
  • Downtown Aquarium - 17 min walk - 1.4 km
  • Daikin Park - 20 min walk - 1.7 km
  • George R. Brown Convention Center - 2 min drive - 1.5 km
  • Rice University - 6 min drive - 8.2 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪NUA Thai - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with a safe and complimentary newspapers. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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View from property

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  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,073 reviews
The price is NZ$271
includes taxes & fees
3 Aug - 4 Aug
Magnolia Hotel Houston, A Tribute Portfolio Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

What is the cancellation policy at The Whitehall Houston?

The Whitehall Houston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Whitehall Houston?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at The Whitehall Houston on 15 Aug 2025 start from NZ$280.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Whitehall Houston?

Yep, The Whitehall Houston has valet parking with in/out privileges for USD 40 per night.

Does The Whitehall Houston have a pool?

The Whitehall Houston has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes The Whitehall Houston a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at The Whitehall Houston.

Is The Whitehall Houston family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Whitehall Houston is a hit with families.

Does The Whitehall Houston serve breakfast?

You bet, full breakfast is available daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Whitehall Houston?

No, The Whitehall Houston does not offer an airport shuttle service.

Is there a bar or restaurant at The Whitehall Houston?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Whitehall Houston?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Whitehall Houston?

Dogs are welcome at The Whitehall Houston, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 979 out of 1650 reviews
Rating 8 - Good. 306 out of 1650 reviews
Rating 6 - Okay. 177 out of 1650 reviews
Rating 4 - Poor. 80 out of 1650 reviews
Rating 2 - Terrible. 108 out of 1650 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phyllis

Stayed 2 nights in Apr 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Staff & service
loved the outdoor patio for having drinks. They had a live guitar player and he was really good. The room was old, floors in bathroom cracked, stains on bathroom wallpaper and a thick layer of dust around. Other than that it was a nice place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fahad Maher Raf

Stayed 5 nights in Apr 2025

10/10 Excellent

Raven Alexandria

Stayed 3 nights in Feb 2025

10/10 Excellent

Luis M

Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Friendly staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a gem downtown

Had a good time, loved the vibe, will definitely stay here again
Stayed 3 nights in Apr 2025

6/10 Okay

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

HERMINIO, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah, Norcross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, fantastic vibe!
Stayed 3 nights in Apr 2025

8/10 Good

JINSUNG

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good location and professional staffs
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The staff was so polite, the room was fantastic, and the pool was wonderful! The restaurant was very yummy!
Stayed 1 night in Apr 2025

8/10 Good

Julio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great time at your property. Would definitely recommend it to friends and family.
Stayed 3 nights in Apr 2025

6/10 Okay

Davina

Stayed 2 nights in Jan 2025

8/10 Good

Jueh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Gina, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was just ok. I would consider other options when traveling to Houston downtown. The downstairs area or the hotel was beautiful and clean and staff was nice. You can tell they put effort into the downstairs area and not the actual rooms. Several things. I came with a party with a total of 3 rooms in in which had many amenities missing. First my room was missing an iron, the door knob broke off from the bathroom and the bathroom space was so small! Two people can’t be in the bathroom at the same time. The common areas that should be cleaned were not such as mirrors and light switch had build up on them. The pillow case had stains. And my friend’s room they were missing a refrigerator and their bathroom was smaller than ours. I think for what we paid it wasn’t worth it.
Stayed 4 nights in Apr 2025

8/10 Good

Ridgely, Healdsburg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice, older hotel. The rooms are pretty spacious; the bathrooms less so. I was surprised to see that there wasn't a nominal complimentary coffee/tea service in the morning. And I was disappointed in the lack of good restaurants in walking distance.
Stayed 1 night in Apr 2025

2/10 Terrible

Charla

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower had lots of white residue and dirt when we first entered the room. Someone came to clean and it was still dirty afterwards.The toilet broke down three times. Told us we could move but would have to move exactly at that moment but we had a concert to go to so we couldn't at that exact moment. They were not accommodating and were not pleasant. Would not recommend at all. Shuttle service was not kind and accommodating either.
Stayed 3 nights in Apr 2025

2/10 Terrible

Brittanee'

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t. Do. It.

We hotel is extremely misleading. Once checking out there were several hidden fees and when asked about it, the receptionist was rude at check-in. Not worth it. At all. Will never stay at this dated moldy poor plumbing hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was forced valet parking
Stayed 1 night in Apr 2025

8/10 Good

Kellie

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa Marie

Business traveller
Liked: Cleanliness, staff & service
The hotel staff were amazing and so fast to help with whatever I needed. Great valet service too. It’s just the rooms that I was disappointed with. Very dated rooms and bathrooms. Bedding wasn’t the best either. I expected it to be a bit nicer for a 4 star hotel. Also the internet was extremely slow for me. I think for some people the rooms might be fine, but I travel a lot for work and I need to be comfortable in a newer modern room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful! The room is spacious and very comfy. I will definitely be back!
Stayed 1 night in Apr 2025