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Thompson Houston, by Hyatt

4.0 star property
Art Deco hotel with full-service spa and free local area shuttle

Photo gallery for Thompson Houston, by Hyatt

Lobby
Meeting facility
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Room (Panoramic)
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Pool
The current price is NZ$553
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
1717 ALLEN PARKWAY, Houston, TX, 77019
  • Downtown Aquarium
    ‪20 min walk‬
  • Toyota Center
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, Corner

Studio Suite, Corner

Studio Suite, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed (Skyline View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Thompson)

Room (Thompson)

Room (Thompson)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
  • 74 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sky)

1 bedroom, premium bedding, pillow-top beds, minibar

Room (Sky)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • 37 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Skyline View)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Queen Beds (Skyline View)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Panoramic)

Room (Panoramic)

Room (Panoramic)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

Thompson Houston, by Hyatt puts you in the centre of Houston, 2.8 km (1.7 mi) from Toyota Center and 1.9 km (1.2 mi) from Westheimer Rd. Highlights at this Art Deco hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with hydrotherapy and mani/pedis. The restaurant, Sol7, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, seasonal outdoor swimming pool, pool cabanas and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class Fourth Ward hotel, you'll be 3 km (1.9 mi) from Daikin Park and 3.5 km (2.2 mi) from George R. Brown Convention Center.

What's nearby

  • Hobby Center for the Performing Arts - 13 min walk - 1.2 km
  • Downtown Aquarium - 20 min walk - 1.7 km
  • Toyota Center - 3 min drive - 3.0 km
  • Daikin Park - 3 min drive - 3.4 km
  • George R. Brown Convention Center - 4 min drive - 4.5 km

Getting around

  • Theater District Station - 2 min drive
  • Houston Station - 11 min drive
  • Houston William Hobby Airport (HOU) - 20 min drive

Restaurants

  • Toca Madera Houston
  • ‪Lost & Found - ‬14 min walk
  • Tony's Corner Pocket
  • ‪Native Coffee - ‬6 min walk
  • ‪Catalina Coffee - ‬20 min walk

About this property

Thompson Houston, by Hyatt

Art Deco hotel with full-service spa and free local area shuttle
Thompson Houston, by Hyatt offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Thompson Houston, by Hyatt. You'll have access to the health club at a partner property. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

  • 172 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2023
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Thompson Houston, by Hyatt offers 172 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Covered valet parking on site (USD 60 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chardon
  • Sol7

Things to do

  • 24-hour health club
  • Books
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Electric bike charging
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 40.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.95 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60.00 per night
  • Crib (infant bed) fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Houston
Thompson Houston by Hyatt
Thompson Houston part of Hyatt
Thompson Houston, by Hyatt Hotel
Thompson Houston, by Hyatt Houston
Thompson Houston, by Hyatt Hotel Houston

Frequently asked questions

What is the cancellation policy at Thompson Houston, by Hyatt?

Thompson Houston, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Thompson Houston, by Hyatt?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Thompson Houston, by Hyatt on 31 Aug 2025 start from NZ$484.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Thompson Houston, by Hyatt?

Yep, Thompson Houston, by Hyatt has covered valet parking for USD 60.00 per night.

Is there a spa on site at Thompson Houston, by Hyatt?

Yep, there is an onsite spa at Thompson Houston, by Hyatt. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Thompson Houston, by Hyatt have a pool?

Thompson Houston, by Hyatt has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from January to December.

What luxury perks are available at Thompson Houston, by Hyatt?

Thompson Houston, by Hyatt features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Thompson Houston, by Hyatt a romantic place to stay?

Couples spa treatments and poolside dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Thompson Houston, by Hyatt.

Is there a free airport shuttle available at Thompson Houston, by Hyatt?

No, Thompson Houston, by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Thompson Houston, by Hyatt?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Thompson Houston, by Hyatt?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Thompson Houston, by Hyatt?

Dogs are welcome at Thompson Houston, by Hyatt, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Thompson Houston, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 181 reviews
Rating 8 - Good. 19 out of 181 reviews
Rating 6 - Okay. 15 out of 181 reviews
Rating 4 - Poor. 5 out of 181 reviews
Rating 2 - Terrible. 4 out of 181 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Stayed 2 nights in Apr 2025

8/10 Good

Chanel

Stayed 1 night in May 2025

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent service all around!

From the minute i checked in, i felt like a priority to them. Every single staff member i encountered for one reason or another, he or she provided us spectacular service. Its a plus that they are let fiendly.
Stayed 3 nights in May 2025

6/10 Okay

Shandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rashad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at!
Stayed 1 night in Apr 2025

10/10 Excellent

Leonard

Stayed 2 nights in Mar 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fantastic hotel, great location, great staff, really good pool, good restaurant!!
Stayed 1 night in Apr 2025

2/10 Terrible

Cory

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had an awful experience at the Thompson Hotel in Houston. From the moment I checked in to the moment I left, the staff—valet, front desk, everyone—were rude and unwelcoming. If you’re looking for a true luxury experience, this isn’t it. Save yourself the disappointment and book The Post Oak Hotel instead. That’s real five-star service.
Stayed 1 night in Apr 2025

10/10 Excellent

LINDSEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jared

Stayed 2 nights in Mar 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Greatvproperty
Stayed 2 nights in Mar 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness, property conditions & facilities

Disappointing. Poor value.

It’s new and clean, but pretty much a faux luxury hotel if you’ve experienced luxury hospitality. Located in a generic tower surrounded by parking lots. Awkward entrance sequence caused by elevators that do not connect directly from ground floor level to room level. Finishes in rooms are cheap. Elevator was audible from room. And to top it all off—and this is the biggest red flag that a property is not luxury—the guy at the reception desk asked if I was here for business or pleasure and after I said pleasure he asked only for one night? Well, actually we just change hotels every night to experience different hotels. But he kept prying for information. Not a good first impression.
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

inna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel , clean and cousy
Stayed 2 nights in Feb 2025

10/10 Excellent

diana

Stayed 1 night in Mar 2025

6/10 Okay

Eduardo

Stayed 1 night in Mar 2025

2/10 Terrible

Courtney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Stay Elsewhere - Better Options in Area

Do not spend your time at this “luxurious refuge/luxury oasis” as there are MUCH better options. Please give your time and money to the Houstonian, Four Seasons, or St. Regis. Pretty interiors don’t equate to paying more to stay at the listed hotels if you can’t provide service. From beginning to end The Thompson missed the mark. 2 parking options overnight - $55 for self right across from the hotel 5 ft away or $60 for valet (which meant parking my car right next to self park). Upon arrival at 2pm we went to the restaurant on-site for lunch. We left at 4:10pm. Between the 2 hours we ordered 2 salads with chicken and salmon. Took almost an hour for our first round of salads to come out - they completely messed up the order and it had to be sent back. They brought the same salads when we ordered different ones a second time. Forgot salmon and then brought it out completely raw. Left avocado off a salad that comes with avocado. Forgot fries. Entire thing was a mess. We utilized the on site car service to go to dinner. After drop off the driver tells us they don’t do pickup. Never mentioned their prior. It was no problem as I can operate ride share services - for someone older who couldn’t, they would have been stranded. Next morning AM yoga from 7:30-8:30 on the roof. Great experience, until 8:05 when they turned on the super loud techno music for the pool. You couldn’t even hear the instructor and this obviously took away the zen.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LaTedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

K Lavon

Stayed 3 nights in Jan 2025

6/10 Okay

Edward

Travelled with partner
Liked: Amenities
The hotel room, pool, and ambiance as a whole were nice. When booking the room, I was misled. Various sites have the king room with a private stand-alone tub. The bathroom is nice and spacious but with a stand-up shower only. The Thompson website is misleading as well. The only restaurant located within the hotel is Sol 7. The website says Sol 7 is upscale and business casual attire, not the case. I felt very overdressed. Entry and exit to the pool is in the middle of the Sol 7 restaurant. Sol 7 food was ok, staff and service were excellent. Toca Madera is a great restaurant but is located across from the hotel valet. So pay attention to the weather. Last but not least, my bill....lol.. I was charged a miscellaneous sale tax $4.95, Destination fee $35, Destination fee state tax $2.10, Destination fee city tax $2.45, Destination fee county tax $1.40..
Stayed 1 night in Feb 2025

10/10 Excellent

Magdalena, Richmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice, checkin desk staff was very nice. Room wasn't ready until after 430PM. Nice Room, great view, nice hotel. Due to an event at the hotel, there were a of guests. Bar service was terrible and the staff apparently was not happy either. Got a table, but no service. Paid too much for that to happen.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025