Family accommodations in Hout Bay

I stayed at the hotel numerous times before and will again. Mostly due to its vicinity to the airport for a late or early flight. This time I felt I was completely overcharged for my specific room 118. The kitchen extraction fan is right outside and very noisy! Kitchen cleanup late at night was very disturbing. Furthermore staff strarted slamming doors from 5 am did not help either. Overall not a good rest as it was supposed to be for the rate charged. Very disappointed.

Never stayed in a hotel without a lift before ! Lots of people , loads of luggage traipsing up & down the stairs. All good apart from that

Had a lovely experience at the hotel. Everything was perfect but what really stood out for me was the professionalism and friendliness of literally all the staff. From the courteous reception staff, the ladies at the other desk who where very kind and patient in helping me with suitable tours to book, the cleaners who were always very polite and friendly and the staff at the outdoor areas who where just exceptional as this is where I spent most of my time at the hotel. Thank you all and hope to see you again 😊