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Quelen Austral

2.0 star property
Hotel in Hualaihué with a 24-hour front desk

Photo gallery for Quelen Austral

Room
Cabin | Living area
Cabin | Private kitchen
Cabin | Front of property
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NZ$98
29 Sept - 30 Sept

Explore the area

View map
Lago Pinto Concha, S/n, Hualaihué, Los Lagos, 5860000
  • Place, Alerce Andino National Park
  • Place, Lago Tagua Tagua
  • Place, Hornopirén National Park
    ‪25 min drive‬

Room options

Cabin

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin

Cabin

Cabin

Highlights

Heating
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Cabin

Cabin

Cabin

Highlights

Heating
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Cabin

Cabin | Front of property

Cabin

Highlights

Heating
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Large Twin Bunk Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Electric kettle
Cable channels
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

About the area

Hualaihué

At Quelen Austral, you'll be 14.7 km (9.1 mi) from Hornopirén National Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include laundry facilities, charcoal grills and luggage storage. There's also the convenience of free parking nearby. .Sights in the vicinity of this Hualaihué hotel include Tagua Tagua Park and Termas del Sol.

What's nearby

  • Hornopirén National Park - 25 min drive - 15.6 km

Restaurants

  • ‪Cocinería el Pescador - ‬3 min walk
  • ‪Restorán Central Plaza - ‬1 min walk
  • ‪Mas ahorro - ‬8 min drive
  • ‪Morchella Patagonia Norte - ‬5 min walk
  • ‪Cafetería Cuatro Soles - ‬15 min walk

About this property

Quelen Austral

Hotel in Hualaihué with a 24-hour front desk
As a guest of Quelen Austral, you'll find barbecue grills, a garden, and laundry facilities. Public spaces have free WiFi.

This Hualaihué hotel is smoke free.

  • 17 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • No smoking on site
Quelen Austral offers 17 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • In-room WiFi speed: 25+ Mbps
    • Available in some public areas: Free WiFi

    Parking and transport

    • Free offsite parking within 5 metres

    Family friendly

    • Laundry facilities

    Conveniences

    • 24-hour front desk
    • Laundry facilities
    • Luggage storage

    Guest services

    • Housekeeping (daily)

    Outdoors

    • Barbecue grill
    • Garden

    Accessibility

    • No lift

    More

    • Smoke-free property

    Room amenities

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Private bathroom

    Entertainment

    • Flat-screen TV with cable channels

    Food and drink

    • Electric kettle

    More

    • Heating

    Policies

    Check-in

    Check-in start time: 3:00 PM; check-in end time: anytime
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property

    Access methods

    Staffed front desk

    Pets

    • No pets allowed

    Children and extra beds

    • Children are welcome.

    Payment types

    Important information

    Fees

    Guests will be asked to pay the following charges at the property:

    • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

    We've listed all charges provided to us by the property.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards and cash
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

    Property is also known as

    Quelen Austral Hotel
    Quelen Austral Hualaihué
    Quelen Austral Hotel Hualaihué

    Frequently asked questions

    What is the cancellation policy at Quelen Austral?

    Quelen Austral offers free cancellation on select room rates. Check out the cancellation policy for more info.

    How much does it cost to stay at Quelen Austral?

    As of 27 Sept 2025, prices found for a 1-night stay for 2 adults at Quelen Austral on 29 Sept 2025 start from NZ$97.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is there a free airport shuttle available at Quelen Austral?

    No, Quelen Austral does not offer an airport shuttle service.

    What time are check-in & check-out at Quelen Austral?

    Check-in begins at 3:00 PM. Check-out time is noon.

    Are pets allowed at Quelen Austral?

    No, pets are not allowed.

    Quelen Austral Reviews

    Reviews

    8.4

    Very good

    Rating 10 - Excellent. 5 out of 11 reviews
    Rating 8 - Good. 3 out of 11 reviews
    Rating 6 - Okay. 3 out of 11 reviews
    Rating 4 - Poor. 0 out of 11 reviews
    Rating 2 - Terrible. 0 out of 11 reviews

    9.0/10

    Cleanliness

    9.2/10

    Staff & service

    5.0/10

    Amenities

    8.0/10

    Property conditions & facilities

    8.0/10

    Eco-friendliness

    Reviews

    10/10 Excellent

    Ward

    Liked: Cleanliness, staff & service, property conditions & facilities
    Great place, friendly folks
    Stayed 1 night in Mar 2025

    8/10 Good

    Gina

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities
    Cozy cottage, well located
    Stayed 1 night in Feb 2025

    8/10 Good

    JJ

    Travelled with family
    Friendly staff that worked hard to get the room ready for us. Fun town with great food and scenery
    Stayed 1 night in Jan 2025

    10/10 Excellent

    Jake

    Stayed 1 night in Dec 2024

    6/10 Okay

    LUIS

    Travelled with group
    Disliked: Amenities
    No towels, no soap. Had to go and ask for them at 10 pm when I wanted to take a a shower. They are still under construction, so noisy and dusty.
    Stayed 1 night in Dec 2024

    6/10 Okay

    Augusto Miguel

    Liked: Staff & service, room comfort
    Stayed 1 night in Apr 2025

    10/10 Excellent

    Rogerio

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Dec 2024

    10/10 Excellent

    Joao Marcelo

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Ótimo

    Atendimento de ótima qualidade! Super atencioso! Prestativo! Muito bem localizado. Acesso a tudo muito fácil. A restaurante, mercado, próximo a balsa! Recomendo !
    Stayed 1 night in Dec 2024

    6/10 Okay

    Manuel

    Stayed 1 night in Feb 2024