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Ruby Hotel

3.0 star property

Photo gallery for Ruby Hotel

Interior entrance
A hotel room with a wooden accent wall, a bed with pillows, a desk with a lamp, and a mirror.
An elevator interior with metallic walls, a glass door, and a red carpet.
The entrance of Hong Thien Ruby Hotel with a glass facade, outdoor seating area, and potted plants.
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$27
includes taxes & fees
7 July - 8 July

Explore the area

View map
35 lane 12 Chu Van An Street, Phu Hoi, Hue
  • Place, Hue Night Walking Street
    ‪1 min walk‬
  • Place, Truong Tien Bridge
    ‪10 min walk‬
  • Place, Perfume River
    ‪13 min walk‬
  • Airport, Hue (HUI-Phu Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room (No Window)

A hotel room with a bed, bedside table with a lamp, a chair, a mirror, and a wall-mounted TV.

Standard Room (No Window)

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room (No Window)

A hotel room with a bed, bedside table with a lamp, a chair, a mirror, and a wall-mounted TV.

Single Room (No Window)

  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

A hotel room with a wooden accent wall, a bed with pillows, a desk with a lamp, and a mirror.

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Balcony

A hotel room with two beds, a TV, a desk with a lamp, and a chair.

Deluxe Room, 2 Single Beds, Balcony

  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Balcony

A hotel room with two beds, a TV, a desk with a lamp, and a chair.

Deluxe Triple Room, Balcony

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room Balcony

A hotel room with two beds, a window with curtains, a chair, and a wall-mounted picture.

Deluxe Family Room Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Hue

Ruby Hotel puts you in the heart of Hue, steps from Hue Night Walking Street and within a 10-minute stroll of Perfume River. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Enjoy access to scooter/moped rentals and bike hire. At the hotel's restaurant, you can grab a bite to eat. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Hue City Centre hotel include Nguyen Dinh Chieu Walking Street and Truong Tien Bridge.

What's nearby

  • Hue Night Walking Street - 1 min walk - 0.1 km
  • Truong Tien Bridge - 10 min walk - 0.9 km
  • Perfume River - 13 min walk - 1.2 km
  • Dong Ba Market - 2 min drive - 1.5 km
  • Imperial City - 5 min drive - 2.6 km

Getting around

  • Ga Hue Station - 8 min drive
  • Hue (HUI-Phu Bai Intl.) - 30 min drive

Restaurants

  • ‪Madam Thu 2 - ‬2 min walk
  • ‪Đa:mê Café - ‬2 min walk
  • ‪Hot Tuna - ‬1 min walk
  • ‪Brown Eyes - ‬1 min walk
  • ‪Madam Thu: Taste of Hue - ‬2 min walk

About this property

Ruby Hotel

Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Ruby Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Hue hotel.

  • 20 guestrooms or units
  • 5 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Ruby Hotel offers 20 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 24-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Hue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Elegant Hotel
Hue City Centre
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.5 out of 5, Wonderful, 62 reviews
The price is NZ$60
includes taxes & fees
1 Aug - 2 Aug
Elegant Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (VND 100,000 per stay)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Library
  • Scooter/moped rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: VND 100000 per stay (rates may vary)
  • Airport shuttle fee: VND 250000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 3300369516

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hong Thien Ruby Hotel Hue
Hong Thien Ruby Hotel
Hong Thien Ruby Hue
Hong Thien Ruby
Hong Thien Ruby Hotel Hue
Hong Thien Ruby Hotel Hotel
Hong Thien Ruby Hotel Hotel Hue

Frequently asked questions

What is the cancellation policy at Ruby Hotel?

Ruby Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruby Hotel?

As of 6 Jul 2026, prices found for a 1-night stay for 2 adults at Ruby Hotel on 9 Jul 2026 start from NZ$27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ruby Hotel?

Yep, Ruby Hotel has a free self car park and free valet parking.

Are there any beaches close to Ruby Hotel?

The closest beach to Ruby Hotel is Thuan An Beach (12 km).

Is there a free airport shuttle available at Ruby Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ruby Hotel?

Yep, you can grab a meal at Ruby Hotel's onsite restaurant.

What time are check-in & check-out at Ruby Hotel?

Check-in begins at 12:30 PM. Check-out time is 11 AM.

Ruby Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 401 reviews
Rating 8 - Good. 83 out of 401 reviews
Rating 6 - Okay. 17 out of 401 reviews
Rating 4 - Poor. 5 out of 401 reviews
Rating 2 - Terrible. 1 out of 401 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location since the hotel is very close to a lot of good restaurants and other services.
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Very helpful staff
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great, but very short stay here as it was a 1 night adventure in Hue. The owner and his wife are extremely friendly and helpful. The breakfast was great and our rooms were very comfortable and clean. It is tucked away down an alleyway so it is very quiet. On the main street are lots of restaurants and bars. I would recommend this place.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were extremely nice and helpful with reservations and helping us to get around. Rooms were great !! Lots of room and very clean.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value. Breakfast was excellent and the owners very helpful and attentive.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

The staff is extremely kind and the location is great! It's a walkable area but also very quiet since it's tucked into an alley. They kindly upgraded our room and provided coffee and fruit upon arrival!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Petercuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, great customer services, great location, surrounded by lots of good restaurants. Rooms are small. Excellent budget hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spacious room with balcony. Lovely staff, very close to historic places. Highly recommend
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Toshimichi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. They gave me welcome drink and tropical fruits when the reception and all the room & facilities are very clean. They also kindly placed train booking for me. Best visit this hotel.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not worth having. Housekeeping service was nonexistent. There was no change of bed linen for our entire stay. One had to request toilet paper, water.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this homestay. The staff were great and so friendly. They helped us organise everthing from motorbike rental to buses. The room was nice and spacious. Breakfast was also great!. Highly recommended if coming to hue!.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Happy to stay here. Great for the budget. Clean and well run. Thank you.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

michael

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Had some issues with the air conditioning so I spent the first night at a neighboring property... overall staff was attentive and friendly... the room was nothing special, but totally did the job for the price... the hotel is in an alley, so it is quiet a night
Stayed 3 nights in May 2023
Verified

10/10 Excellent

keelin

Liked: Cleanliness, staff & service, amenities
Staff were super friendly and accomodating. Great english. When arrived after getting settled in they sat down with us with a map to explain the tourists spots which was very helpful. The DMZ tour and bus to hoi an / da nang organised through the hotel were great experiences. Location is quiet but located next to a great walking district lots of bars and restraunts.
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only in Hue for one night but I very much enjoyed my stay at this hotel. The room was nice and clean. The older couple that runs the place are the most lovely people. Was also offered a fruit platter and tea/coffee on arrival. Highly recommend.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruby, best stay in Hué

I had the best time here, arrived and got a drink and some fruit. The staff is so helpfull with everything you ask from getting transportation, info about all the sites. And when you go fruit and some buns are ready. Room was very clean even got an upgrade right away, in the center but not noisy. If you go to Hué, and you should, this is the place you need to stay!!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the city center of Hue. The family running the hotel is really a very lovely family and we felt home and welcome from the beginning. We arrived very early on the first day, still they offered us a breakfast. The breakfast is typical Vietnamese, i.e. some fruits, rice, pancakes, white bread, juice, etc. Our room was comfortable and clean and we were allowed to use the pool of the hotel next door. We had four pleasent days in Hue. Therefore, we would definitely stay at THong Thien Ruby Hotel, again.
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Don

Liked: Cleanliness, staff & service
Beds not soft, no tissues in room. Charged me for "free" breakfast on second morning. Some fittings need repair. Staff generally helpful. Good location.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Average

The hotel is well located, friendly staff, Breakfast was fine. However, the rooms didn’t meet the expectations as we found the shower in the bathroom a bit dirty. The AC didn’t have enough power and it was dripping water inside the room. We booked this hotel based on the reviews, but we feel their reviews score doesn’t match reality.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Bert

Liked: Cleanliness, amenities, property conditions & facilities
Zij en in het bijzonder de eigenaresse was zeer attent en gastvrij. Vooral met haar was ik zeer content. De kamer is misschien wat minder omdat er geen kleerkast is en je uit de koffer moet leven.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jose Antonio Martinez

Liked: Cleanliness, staff & service, amenities
El cuarto me encanto, fue muy amblio, algo muy importante el baño esta super limpio , la atencio fue muy buena, en la aplicacion no han actualizado sus fotos, pero el hotel es mejor de como se ve en las fotos .. Lo recomiendo esta en el centro de todo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

edouard

Liked: Cleanliness, staff & service, amenities
La chambre était propre et les réceptionnistes accueillant. L’hôtel est hyper bien placé dans un impasse au calme. Je recommande
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Alles war gut! Eine sehr nette und bemühte Gastgeberin, kostenfreies Zimmer up grade, gute Lage, alles extrem sauber. Von den bisher in diesem Urlaub fünf genutzten Hotels innVietnam mit großem Abstand das beste Hotel, würde ich sofort wieder buchen.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très sympathiques et accueillants!
Stayed 1 night in May 2025