See all properties
Save

Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive

4.0 star property

Photo gallery for Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive

A water park with multiple slides and pools, surrounded by buildings and a clear sky.
A hotel room with a large bed, a desk, and a view of the outside.
An outdoor seating area with wicker chairs and a table, surrounded by greenery and a clear view of the street.
6 restaurants; breakfast, lunch and dinner served
A beach resort with numerous sun loungers and umbrellas, a clear blue sky, and a calm sea.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$645
includes taxes & fees
16 July - 17 July

Explore the area

View map
Safaga Road, Hurghada, Red Sea
  • Place, Senzo Mall
    ‪15 min walk‬
  • Place, Desert Rose Aqua Park
    ‪3 min drive‬
  • Place, beach near Sahl Hashish Road
    ‪5 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪22 min drive‬

Room options

View all photos for Bungalow Room with Pool View

A hotel room with a bed, a desk, a chair, a TV, a painting, and a view of the pool area.

Bungalow Room with Pool View

  • Garden view
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow Triple Room with Pool View

A hotel room with a bed, a desk, a chair, a TV, a painting, and a view of the pool area.

Bungalow Triple Room with Pool View

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Bungalow with Pool View

Family Bungalow with Pool View

Family Bungalow with Pool View

  • Garden view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Egyptians and Residents Only)

A hotel room with two beds, a wooden headboard, a telephone, and a view of the outdoor area through a glass door.

Double Room (Egyptians and Residents Only)

  • Garden view
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room (Egyptians and Residents Only)

A hotel room with two beds, a wooden headboard, a telephone, and a view of the outdoor area through a glass door.

Triple Room (Egyptians and Residents Only)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room (Egyptians and Residents Only)

A hotel room with two beds, a dining table with a fruit bowl, a chair, and a view of the outside.

Family Room (Egyptians and Residents Only)

  • Garden view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow with Aqua Park View

A hotel room with a bed, a desk, a chair, a TV, a painting, and a view of the pool area.

Bungalow with Aqua Park View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow Pool View 2 Adults + 2 Children

A hotel room with a bed, a desk, a chair, a TV, a painting, and a view of the pool area.

Bungalow Pool View 2 Adults + 2 Children

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Bungalow Triple Pool View 3 Adults + 1 Child

A hotel room with a bed, a desk, a chair, a TV, a painting, and a view of the pool area.

Bungalow Triple Pool View 3 Adults + 1 Child

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Bungalow Triple Pool View 3 Adults + 2 Children

A hotel room with a bed, a desk, a chair, a TV, a painting, and a view of the pool area.

Bungalow Triple Pool View 3 Adults + 2 Children

  • Garden view
  • Sleeps 5
  • 3 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Bungalow Pool View 4 Adults + 1 Child

A hotel room with a bed, a desk, a chair, a TV, a painting, and a view of the pool area.

Bungalow Pool View 4 Adults + 1 Child

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

About the area

Hurghada

At Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive you'll be within a 20-minute walk of Senzo Mall and 1.8 km (1.1 mi) from Sand City Hurghada. Highlights at this beach property include 6 restaurants, 15 outdoor swimming pools and a nearby private beach. .A day of pampering can include massages and body treatments. The buffet restaurant, Mediterranean, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Enjoy the free kids' club, gym, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 4-property class Village Road property include Desert Rose Aqua Park and Red Sea.
View more Resorts in HurghadaOpens in a new window

What's nearby

  • Senzo Mall - 15 min walk - 1.3 km
  • Desert Rose Aqua Park - 3 min drive - 1.6 km
  • beach near Kinderpool - 5 min drive - 1.9 km
  • beach near Sahl Hashish Road - 5 min drive - 3.4 km
  • Hurghada Grand Aquarium - 6 min drive - 6.1 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 25 min drive

Restaurants

  • ‪Aqua Bar at Jungle Aqua Park Hotel - ‬13 min walk
  • ‪Breakfast at Sunrise Select Garden Beach Resort & Spa - ‬4 min drive
  • ‪La Casa - ‬12 min walk
  • ‪Star Fish - ‬6 min drive
  • ‪Mediterranean Restaurant - ‬11 min walk

About this property

Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive

Some rates at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private sandy beach, located just 500 metres away. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Cool off in one of the 15 outdoor swimming pools at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive, and enjoy amenities such as a complimentary children's club and a children's pool.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach property also offers a hot tub, a sauna and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hurghada property.

  • 1 floor
  • 866 guestrooms or units
  • 6 dining venues
  • 8 bars or lounges
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive offers 866 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Hurghada property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments.

Similar properties

Aerial view
Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada
Village Road
  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, 34 reviews
The price is NZ$573
includes taxes & fees
18 July - 19 July
Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • L’ Asiatique
  • Le Marche
  • Mediterranean
  • Tagine
  • Zum Kaiser

Things to do

  • 15 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Golf
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • 15 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Body treatments
  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 floor
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in the "Egyptians and Residents Only" room type in the All Inclusive rate plan receive all meals, soft drinks, and water (no alcohol).
Guests booked in a "Egyptian and Residents Only" room type must present identification or resident visa at check-in. The property reserves the right to amend the rate if valid proof is not provided.
A birth certificate is required to validate the age of all children upon check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pets and service animals are not allowed on site.

Property is also known as

Aqua Jungle
Aqua Jungle Park
Aqua Park Jungle
Jungle Aqua
Jungle Aqua Park
Jungle Aqua Park Hotel
Jungle Aqua Park Hotel Hurghada
Jungle Aqua Park Hurghada
Jungle Park Aqua
Jungle Aqua Park All Inclusive All-inclusive property Hurghada
Jungle Aqua Park All Inclusive Hurghada
All-inclusive property Jungle Aqua Park - All Inclusive Hurghada
Hurghada Jungle Aqua Park - All Inclusive All-inclusive property
All-inclusive property Jungle Aqua Park - All Inclusive
Jungle Aqua Park - All Inclusive Hurghada
Jungle Aqua Park All Inclusive All-inclusive property
Jungle Aqua Park All Inclusive
Jungle Aqua Park

Frequently asked questions

Is parking available at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive?

Yep, Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive has a free self car park.

How much does it cost to stay at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive?

As of 7 Jul 2026, prices found for a 1-night stay for 2 adults at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive on 16 Jul 2026 start from NZ$645, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive?

The closest beach to Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive is Mahmya (16.8 km).

Is there a spa on site at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive?

There's no onsite spa, but this property does offer services like body treatments.

Does Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive have a pool?

Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive has 15 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive?

Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive features 15 outdoor pools, 1 hot tub and 6 restaurants.

What makes Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive a romantic place to stay?

1 hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive.

Is there a free airport shuttle available at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive?

No, pets and service animals are not allowed.

Pickalbatros Jungle Aqua Park - Neverland Hurghada - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 92 reviews
Rating 8 - Good. 27 out of 92 reviews
Rating 6 - Okay. 3 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 7 out of 92 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge resort perfect for a family with children they will feel very happy with all the kids shows and amenities the staff are super friendly you will feel like a kings thanks to front desk they treated me so good i enjoyed my stay
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

maciej

Liked: Cleanliness, staff & service, property conditions & facilities
cool hotel for kids. lastminuter best price offer
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very entertaining
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night after a week of scuba diving the seed Sea. It was a nice way to finish up our trip. Rides were fun, good choices were old Rufus and the grounds were very pretty. Staff was friendly and helpful, they gave us early check in and allowed us to dine in a restaurant even though we didn't have reservations.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Hamdi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Meal frequency

Lacks variety in food and repetition of food on a daily basis to a large extent
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Facility, special staff, very professional especially Mr Islam, the Manager. Ahmed Namoury
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort

Good place for just intertainment

Good intertainment Food is not good Stuff is not friendly
Stayed 4 nights in Sep 2023
Verified

4/10 Poor

Mehdi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ringe service.
Stayed 8 nights in Dec 2023
Verified

2/10 Terrible

Mueen

I must pay extra charge 211 Dollars
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Aicha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Superbe hôtel. Très propre et génial pour les enfants.
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just awesome
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe séjour avec des enfants de 9 à 16 ans! Tout est fait pour eux, tout est inclus, pas de mauvaises surprises! La chambre était spacieuse/ très grande douche. Le seul point moyen, la nourriture beaucoup de gaspillage mais nous arrivons toujours à trouver quelque chose à manger qui nous convienne malgré tout! Je recommande cet hôtel un très bon rapport qualité/ prix pour avoir pas mal voyagé
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks you hesmem Mohamed Homme de ménage
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Rabie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel , tout est parfait et rien à envier au hôtel européen. Le top du top
Stayed 10 nights in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super veel glijbanen met uitstekend toezicht van lifeguards. Bij elk zwembad of glijbaan 1 of meerdere lifeguards. Personeel zeer vriendelijk en service gericht. Hygiëne hoog in standaard, handschoenen tijdens bereiden van voedsel. Kortom voor een week super, na een week heb je het op gebied van eten wel gezien.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Rinku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt för barnfamiljer!
Stayed 7 nights in Mar 2022
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. Friendly staff, good food, super clean.
Stayed 7 nights in Mar 2022
Verified

10/10 Excellent

walaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family resort in the world

Jungle is the best place to stay for family with kids , they make all the family happy from the morning till the end of the day , you will never feel Boried , I came there every eats twice from more than 12 years ago , I always miss it , big thanks for mr- Mahmoud Saed front office manager for good hospitality
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, very professional and friendly staff a lot to do in the hotel that I did not have to leave the hotel for any reason. Great food, I stayed for one week I did not have a single complain. Special thanking to Mrs. Mahmoud (Reception Manager) & Islam(reception) for their professionalism. Thanks for every employee at Jungle Aqua Park who made my vacation a great time and special memory. I will be back again sooooon
Stayed 6 nights in Feb 2022
Verified

2/10 Terrible

Mostafa

Disliked: Cleanliness, property conditions & facilities, room comfort
Aqua park was very crowded, people were rude, children were noisy
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Advantages Jungle is simply amazing especially for families. Your room is infront of pool and it is spacious with at least 2 beds for kids. Food is amazing with different kinds of chicken, meat and fish plates. There is Spaghetti factory and Ice cream place. Also they have pizza place and they bake there own bread. The aqua park can be compared to world class aqua park. Mr Mohammed said at reception needs to be promoted. He is problem solver and very professional. There is a bus every 5 minutes not 1/2 hour to the beach when you can do snorkeling and see colorful fish. Managers all the times watching employees do there best to serve their guests. Disadvantage You need to wear a swimming shoes in aqua park or your foot will be burned from heat. Some rooms need maintenance like fans make noisy sounds or curtains need to be washed. Walking distance to get the best plate is long like they have 7 restaurants and you can walk through all of them to prepare your own food but you will take at least 20-30 minutes to make your own plate. Some mosquitoes and lizzards that need a pest control.
Stayed 6 nights in Jun 2021
Verified

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Overall not pleasant experience. 1. Checked in May 1st. Room was dusty everywhere, blood stains on towels, flies& cockroaches 2. Spoke to Room service, non of the towels have been changed. 3. People at the reception do not work on things when you talk to them. We were going to trip the following day, asked to hold breakfast box and time given was 8:30. Had to wait in the reception for 30 minutes as they did not have anything ready by the time 4. We had to talk to the assistant manager, was a nice man who changed our room 5. After changing room, we came back at 12 pm and the room card not working. Spoke to lobby, said will send someone. No one showed up until I had to call again after waiting too long. He seemed totally forgot about it. 6. Kids club suppose to open at 10 am. Door is closed at 10:30 am. As per the reception, they have no idea. Somebody finally came saying the guy who should be here had issues with his car. This was in May 5th. The guys in kids club are amazing though 7. No hygienic measures. People handle food with their hands. Flies are sharing same food with residents. 8. Wild mosquito in the room. Can’t sleep 9. There is a shuttle to the beach every 30 min. The beach is amazing 10. They have a very nice kids disco at night dancing with kids 11. Pools are well distributed and maintained 12. Cafes, bars, shops are nice 13. Very cool Kids show every night
Stayed 8 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the aqua park is just amazing nothing to dislike actually.
Stayed 4 nights in Apr 2021
Verified

8/10 Good

Engy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for families

Good hotel but food need to be improved
Stayed 1 night in Mar 2021
Verified

8/10 Good

mohamed

Liked: Cleanliness, property conditions & facilities, room comfort

Very good

The Hotel is clean , food was amazing, but the service is not the perfect
Stayed 2 nights in Jun 2020