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Margaritaville Resort Cape Cod

4.0 star property
Family-friendly resort with 2 restaurants and full-service spa

Photo gallery for Margaritaville Resort Cape Cod

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Lobby sitting area
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Gym
  • Hot tub
The current price is NZ$333
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
1225 Iyannough Rd, Hyannis, MA, 02601
  • Place, Cape Codder Water Park
    ‪1 min walk‬
  • Place, Summer House Natural Soaps
    ‪6 min walk‬
  • Place, Barnstable Dog Park
    ‪9 min walk‬
  • Airport, Hyannis, MA (HYA-Barnstable Municipal)
    ‪3 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Premium View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Premium View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Park View (Waterpark View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Park View (Waterpark View)

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony

7.2 out of 10
Good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony (Premium View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Balcony (Premium View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony (Premium View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Balcony (Premium View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Courtyard Access)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds (Courtyard Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Courtyard Access)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Courtyard Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Premium View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View (Waterpark View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Park View (Waterpark View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Waterpark View)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Waterpark View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Hyannis

A family-friendly stay in Hyannis awaits you at Margaritaville Resort Cape Cod. You'll be 4 km (2.5 mi) from Cape Cod Melody Tent and 4.6 km (2.9 mi) from Hyannis Harbor. Highlights at this resort include 2 restaurants, a full-service spa and a water park. .A day of pampering at St. Somewhere Spa can include deep-tissue massages, Swedish massages and body scrubs. LandShark Bar is the resort's own bar. Enjoy the outdoor swimming pool, gym, lazy river and Hot tub. 22 square feet (2 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Cooked-to-order breakfast is available. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Hyannis resort include Cape Cod Inflatable Park and Cape Cod Beaches.
View more Resorts in HyannisOpens in a new window

What's nearby

  • Cape Codder Water Park - 1 min walk - 0.0 km
  • Summer House Natural Soaps - 6 min walk - 0.6 km
  • Barnstable Dog Park - 9 min walk - 0.8 km
  • Hyannis Golf Course - 2 min drive - 2.5 km
  • Hyannis Harbor - 5 min drive - 4.2 km

Getting around

  • Hyannis Transportation Center - 11 min drive
  • Providence, RI (PVD-T.F. Green) - 86 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Regina Pizzeria - ‬17 min walk
  • ‪Cumberland Farms - ‬4 min walk
  • ‪Not Your Average Joe's - ‬17 min walk
  • ‪Dunkin' - ‬3 min walk

About this property

Margaritaville Resort Cape Cod

Family-friendly resort with 2 restaurants and full-service spa
Margaritaville Resort Cape Cod offers its guests a full-service spa, a water park (surcharge), and a lazy river. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this resort measures 22 square feet (2 square metres) and includes conference space. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Margaritaville Resort Cape Cod. Free self parking is available.

This 4-star Hyannis resort is smoke free.

  • 260 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 dining venues
  • 22 sq ft of conference space
  • 2 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
Margaritaville Resort Cape Cod offers 260 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Hyannis resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply).

St. Somewhere Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 5 to 10 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Joe Merchant's
  • LandShark Bar
  • LandShark Bar & Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (94 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 October to 9 October:
  • Water park

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.89 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per night
  • Resort fee: USD 57.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.89 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012370200
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is C0012370200. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cape Codder
Cape Codder Hyannis
Cape Codder Resort
Cape Codder Resort Hyannis
Cape Codder Hotel Hyannis
Cape Codder Resort & Spa Hyannis, Cape Cod, MA
Cape Codder Resort And Spa
Cape Codder Resort Spa
Cape Codder Resort Spa
Margaritaville Cape Cod
Margaritaville Resort Cape Cod Resort
Margaritaville Resort Cape Cod Hyannis
Margaritaville Resort Cape Cod Resort Hyannis

Frequently asked questions

What is the cancellation policy at Margaritaville Resort Cape Cod?

Margaritaville Resort Cape Cod offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Margaritaville Resort Cape Cod?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Margaritaville Resort Cape Cod on 18 Dec 2025 start from NZ$233.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Margaritaville Resort Cape Cod?

Yep, Margaritaville Resort Cape Cod has a free self car park.

Are there any beaches close to Margaritaville Resort Cape Cod?

The closest beach to Margaritaville Resort Cape Cod is Cape Cod Beaches (22.7 km).

Is there a spa on site at Margaritaville Resort Cape Cod?

Yep, St. Somewhere Spa is available for guests. You'll enjoy heaps of services like body scrubs and facials, as well as Swedish massages.

Does Margaritaville Resort Cape Cod have a pool?

Margaritaville Resort Cape Cod has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Margaritaville Resort Cape Cod have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Margaritaville Resort Cape Cod?

Margaritaville Resort Cape Cod features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Margaritaville Resort Cape Cod a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Margaritaville Resort Cape Cod.

Is Margaritaville Resort Cape Cod family-friendly?

You bet! With amenities such as a children's pool, an arcade and a water park, it's no surprise that Margaritaville Resort Cape Cod is a hit with families.

Does Margaritaville Resort Cape Cod serve breakfast?

Yep, cooked-to-order brekkie is offered at Margaritaville Resort Cape Cod.

Is there a free airport shuttle available at Margaritaville Resort Cape Cod?

No, Margaritaville Resort Cape Cod does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Resort Cape Cod?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Margaritaville Resort Cape Cod?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Margaritaville Resort Cape Cod Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 413 reviews
Rating 8 - Good. 67 out of 413 reviews
Rating 6 - Okay. 48 out of 413 reviews
Rating 4 - Poor. 14 out of 413 reviews
Rating 2 - Terrible. 20 out of 413 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Jacqueline, Holliston

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
Could not open closet to put suitcases away. Error message on thermostat. Brunch food was awful. Coffee grounds in coffee. Service in restaurant was slow. Food came out very slowly. Part of order was forgotten.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kiely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frustrated guest

Indoor pools/kids pool was very cold for our grandchild to be in. Asked the supervisor twice about the temperature and nothing was done about it. Pool remained too cold to enter for our whole stay there (3 days). We were also told we could not enter any of the pools without a child safety device on the baby yet we saw several other parents holding their infants in the pools. Very unfair to not allow us to be in pool without a device but others were ok and lifeguards did not say anything to them. We have decided not to revisit this hotel in the future since the cost of using the water park - which we could not use with a baby and frustration of what happened is not worth our stay. We will not recommend this hotel to our family/friends with under 1 years olds.
Stayed 3 nights in Sep 2025

8/10 Good

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience. I’ve been to a few indoor water park hotels, and this one is definitely the best. I didn’t feel like every place we went within the hotel was “wet”. Awesome service, super clean, the food was pretty good, immaculate rooms, well thought out pool area, and reasonably priced
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Jared

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Went here last weekend with my wife and 2 boys. Let’s start with the “water park” that costs $50 per person… it has 2 slides, a lazy river, and a very small kiddie area. This was the main reason we booked this trip and the water park is VERY UNDERWHELMING… There is no where to actually swim… The kids stayed for 15 mins and then asked to go to the outside pool… Food- food is TERRIBLE and OVERPRICED.. eat elsewhere. It’s also a joke that a $500 a night room doesn’t come with breakfast… the breakfast buffet is terrible… powdered eggs and cold pancakes.. not worth the price. Go offsite for ALL of your meals. Room- The one nice part of the trip, but then again it was $500 a night. Rooms were new and clean. Beds were comfy and the room was great.. worth $500 a night? No, but still the highlight of the trip. Staff- the maid staff was awesome and everything was very clean.. front desk again horrible… they placed multiple $600 holds on my card (double the amount of the stay) and no one would help me. I was told the finance person would call me back multiple times, but never did. Outside pool- again you get charged $15 a person….. Pool is nice, life guards are nice, but the pool is very small and got VERY crowded. Same for the hot tub. All drink are $15 by the pool too! Overall- this place is not worth the money. Food is inedible and the water park is a joke for $50 a person…. Customer service is horrendous as well. They nickel and dime you every chance they get.
Stayed 2 nights in Sep 2025

6/10 Okay

Nauamy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jim, Glastonbury

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Waitress at restaurant was horrible. Sarcastic and lazy. Manager was great. Addressed all our issues. The number one worst issue is allowing day passes to people. This is a terrible violation of the trust from your paying customers especially allowing them into the outdoor pool. There were six people in the hot tub with their clothes on! No supervision, nobody checking room keys. The outdoor pool should be off limits to everyone but paying hotel guests. The room was excellent. Even trying to get to get a coffee in the morning was impossible. You have serious problems with the restaurant staff. Nobody was around to seat us. Allowing people who are not guests of the hotel to wander around is a deal breaker for me coming back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdelkrim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Stayed 3 nights in Aug 2025

10/10 Excellent

Roberta

Stayed 1 night in Sep 2025

8/10 Good

Subha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and included all the amenities. I like that the bathroom had a double sink vanity and the shower was nice. The property had firepit with chairs and it was to make smores when we were there. The bartenders at the bar were all nice and the margaritas excellent. What I didn't like was that when I booked on-line, I was led to believe that I was paying extra for a pool view. When I arrived, I found out that the view was of an INDOOR waterpark with no outside view. Because I was on the first floor, there was no privacy so I kept the curtain closed. This was a definite disappointment. I will not pay extra for "pool" view again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arlene

Stayed 1 night in Sep 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible. For 500$ a night i was expecting more. The kid at the front desk twice gave me bad directions on how to get to my room. Then there was the heated pool, which my kid got sick from for two days. I really wanted to like this place, but for what i paid for this place is trash. And i will never return
Stayed 1 night in Aug 2025

8/10 Good

Aldemira

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We arrived early to enjoy the water park before check-in, understanding that, since it was a Sunday, an early check-in for our one-night stay might not be possible. When we checked in at 4 PM, we were assigned a room that was already occupied, which was a bit frustrating after a long day. However, overall, we had a great time, especially the kids, who found plenty of activities to enjoy. Dinner was delicious, and the s'mores by the fire were a lovely addition. The property itself was recently renovated and very clean, which enhanced our experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming here it was our 3erd year in a row
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was nice, the food was good. Room was cozy, spacious. Was a fun stay with enough activities to keep the kids busy.
Stayed 2 nights in Aug 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Very confusing housekeeping policy which changed mid-stay with no notice. Had to request housekeeping return to room 3 times. All public areas were very clean. Buffet breakfast which was not complimentary left a lot to be desired.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tomeka

Stayed 2 nights in Aug 2025

10/10 Excellent

Roxoane

Stayed 2 nights in Aug 2025

8/10 Good

rafael

Stayed 2 nights in Aug 2025

10/10 Excellent

Zilanda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 2 nights in Aug 2025