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Hotel Otavalo

4.0 star property
Upscale hotel with free breakfast and rooftop terrace

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Photo gallery for Hotel Otavalo

Front of property
TV
Superior Room
Restaurant
Reception
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Calle Vicente Ramon Roca 504, Otavalo, Imbabura
  • Popular LocationInstituto Otavaleño de Antropología1 min walk
  • Popular LocationPlaza de Ponchos8 min walk
  • Popular LocationEl Lechero7 min drive
  • AirportQuito (UIO-Mariscal Sucre Intl.)105 min drive

Room options

View all photos for Premium Room

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Otavalo

Hotel Otavalo places you steps from Instituto Otavaleño de Antropología and within a 10-minute stroll of Plaza de Ponchos. Highlights at this hotel include free daily breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Free full breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Otavalo hotel, you'll be 0.7 km (0.5 mi) from Galeria Gabriel Ceballos Ulloa and 2.8 km (1.7 mi) from El Lechero.

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk
  • Plaza de Ponchos - 8 min walk
  • Galeria Gabriel Ceballos Ulloa - 9 min walk
  • Peguche Waterfall - 6 min drive
  • El Lechero - 7 min drive

Getting around

  • Ibarra Station - 35 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 109 min drive

Restaurants

  • Café Rio Intag - 12 min drive
  • Café pachamama - 15 min walk
  • La tabilta del tartaro - 17 min walk
  • La Taberna - 7 min walk
  • Espresso Rio Intag - 9 min walk

About this property

Hotel Otavalo

Upscale hotel with free breakfast and rooftop terrace
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Otavalo. Parking is available for a fee.

This 4-star Otavalo hotel is smoke free.

  • 28 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Otavalo offers 28 accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 7:00 PM; COP 10 per day; reservations required
  • Parking on site (COP 10 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Otavalo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 80 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: COP 10 per day
  • Nearby parking fee: COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Otavalo Hotel Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel Otavalo

Frequently asked questions

What is the cancellation policy at Hotel Otavalo?

Hotel Otavalo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Otavalo?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hotel Otavalo on 17 May 2024 start from NZ$258.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Otavalo?

Yep, Hotel Otavalo has a self car park for COP 10 per day.

What makes Hotel Otavalo a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Otavalo.

Does Hotel Otavalo serve breakfast?

Sure does, free full breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Otavalo?

No, Hotel Otavalo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Otavalo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Otavalo?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Otavalo?

No, pets and service animals are not allowed.

Hotel Otavalo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 38 reviews" "
Rating 8 - Good. 4 out of 38 reviews" "
Rating 6 - Okay. 0 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2023

2/10 Terrible

Donna

Travelled with group
This was my second times staying in the hotel and it was much better experience than the first,
Stayed 1 night in Nov 2023

10/10 Excellent

Dean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Best hotel and worth the money. The staff, the property and the rooms are fantastic.
Stayed 1 night in Oct 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We really enjoyed staying at this boutique luxury hotel. You get so much attention and clothe staff is very helpful and accommodating. The property has such a Union artistic feel, very clean, and cozy.
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful, the hotel is beautiful, the staff was great and the food, especially the little afternoon sweet that appears in your room late in the afternoon, was suberb! Highly recommend this hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, wonderful staff and the chef is excellent. There was always an amazing sweet treat waiting for me upon my return in the afternoon. I travel for a living and this chef stands out above and beyond.
Stayed 1 night in Jul 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful boutique hotel in an old remodeled colonial building. It has been beautifully modernized and decorated. The restaurant is great and has a varied Ecuadorian menu. Otavalo is a busy city and the hotel is located on a street where the buses run so some amount of noise is unavoidable. You may want to ask for a room not facing the street, towards the back of the hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dennis, St. George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is stunning. Recent remodel is beautiful.
Stayed 2 nights in Mar 2023

10/10 Excellent

Collien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
If you have the opportunity to stay at Hotel Otavalo you absolutely should! This hotel was 10/10 from start to finish. They arranged transfers to and from our hotel before we got there and helped with authentic experiences once we arrived. We were lucky enough to be there over New Years and took part in the lovely celebration they hosted. I cannot say enough good things about this place! Thank you to all the staff at Hotel Otavalo for the best welcome to Ecuador we could have imagined!!
Stayed 3 nights in Dec 2022