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The Craiglands Hotel, Sure Hotel Collection by Best Western

Property class: 3

Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

A historic stone building with multiple windows and a turret, featuring a sign indicating directions to parking and reception.
A dining area with tables set for four, each with white tablecloths and candles. There are chairs around the tables, and a fireplace is visible in the background.
A hotel room with a large bed, two windows with plaid curtains, a television, and a chair.
A wedding ceremony setup with chairs arranged in rows, a white aisle, and a natural backdrop of trees and shrubs.
A reception area with a reception desk, two upholstered chairs, a chandelier, and a large window.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
The current price is NZ$141
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • Place, The DalesWay
    ‪11 min walk‬
  • Place, Ilkley Playhouse
    ‪11 min walk‬
  • Place, Ilkley Pool and Lido
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a red headboard, two bedside lamps, a nightstand, and a mirror.

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables, a red upholstered headboard, white bedding, and two bedside lamps.

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with a large bed, a red headboard, two bedside lamps, a nightstand, and a mirror.

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two windows with plaid curtains, a television, and a chair.

Executive Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a large bed, a desk with a TV, a chair, and a small table with a lamp.

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a small table, and two armchairs.

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Ilkley

At The Craiglands Hotel, Sure Hotel Collection by Best Western you'll be within just a 15-minute stroll of Ilkley Toy Museum and The DalesWay. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .Antler Bar is the hotel's own bar. Business amenities include 7 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .With a stay at this 3-property class Ilkley hotel, you'll be 13.3 km (8.3 mi) from Yorkshire Dales National Park.

What's nearby

  • Millenium Maize - 6 min walk - 0.5 km
  • Ilkley Toy Museum - 8 min walk - 0.7 km
  • The DalesWay - 11 min walk - 0.9 km
  • Ilkley Playhouse - 11 min walk - 0.9 km
  • Ilkley Pool and Lido - 5 min drive - 1.7 km

Getting around

  • Ilkley Station - 10 min walk
  • Leeds (LBA-Leeds Bradford) - 28 min drive

Restaurants

  • ‪White Wells Spa Cottage - ‬11 min walk
  • ‪Bettys Café Tea Rooms - ‬13 min walk
  • ‪Wheatley Arms - ‬16 min walk
  • ‪Bini Brew Tap Room - ‬11 min walk
  • ‪Midgeleys - ‬16 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly The Craiglands Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilkley hotel.

  • 1 building
  • 1 floor
  • 63 guestrooms or units
  • Built in 1859
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Craiglands Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antler Bar
  • Brassiere 1

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Built in 1859
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is parking available at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yep, The Craiglands Hotel, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at The Craiglands Hotel, Sure Hotel Collection by Best Western?

As of 21 Oct 2026, prices found for a 1-night stay for 2 adults at The Craiglands Hotel, Sure Hotel Collection by Best Western on 25 Oct 2026 start from NZ$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Craiglands Hotel, Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Craiglands Hotel, Sure Hotel Collection by Best Western is a hit with families.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western serve breakfast?

Sure does, English breakfast is available weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, The Craiglands Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 178 out of 557 reviews
Rating 8 - Good. 186 out of 557 reviews
Rating 6 - Okay. 102 out of 557 reviews
Rating 4 - Poor. 67 out of 557 reviews
Rating 2 - Terrible. 24 out of 557 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, clean comfortable room, excellent dinner.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay brilliant hotel professional staff who were kind and knowledgeable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comfy bed
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, just out of town centre Breakfast was good, expensive beer prices Rooms dated but clean and well kept
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel although being an old building it was very clean and well maintained
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All of our stay was pretty good.would recommend to have a stay here
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, plenty of choice. Nice large bedroom and en suite. Hotel easy walking distance plenty of walks on Ilkley moor.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast,plenty of parking and a nice room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Ample free parking, Staff could not do enough for you.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Quiet place, charming, close to the Moor and to town.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Excellent location for a walking weekend on the moors. Excellent location for walking into the town.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay at. Floorboards creaked need talc putting between Floorboards.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lunchtime sandwiches fabulous! Easy parking and 5 mins walk to Ilkley Tarn and moors.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Effective and friendly staff Very spacious and clean room and bathroom Exceedingly comfy bed. Superb location and views
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast very good choice
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Room was excellent and staff were brilliant. Breakfast was very very good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel was clean and tidy, the receptionist was very helpful, the room was ready early. Was a great place to stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in poor, had to wait 5-10 mins for anyone to appear at reception! Bedroom was clean and tidy. Breakfast lovely. Overall, great value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Sammy welcomed us and was super helpful throughout our visit! Standard room had everything we needed and hotel is in perfect location for a short stroll into the town centre.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpul, robin on reception gave me an upgrade and the room was lovely Cheryl at breakfast was very helpful and the gluten breakfast very tasty
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Staff was amazing, polite, friendly nothing was to much trouble for them, made our stay very comfortable Thank You Craiglands for a wonderful stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were lovely, the hotel was spotless and beautifully decorated for Christmas
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
chexk in quick and easy , staff friendly and helpful the room was spaciaous and clean , and i would return
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our room was fresh, clean. Great bathroom, and lovely and quiet. Staff very welcoming, and helpful. Breakfast was tasty. A great base to walk into Ilkley and explore.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ideal for overnight stays
Stayed 1 night in Sep 2025