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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Restaurant
Executive Room, 1 King Bed, Non Smoking
Terrace/patio
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is NZ$123
includes taxes & fees
11 Jan - 12 Jan

Explore the area

View map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • Place, The DalesWay
    ‪11 min walk‬
  • Place, Ilkley Playhouse
    ‪12 min walk‬
  • Place, Ilkley Pool and Lido
    ‪18 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Ilkley

At The Craiglands Hotel, Sure Hotel Collection by Best Western you'll be within just a 15-minute stroll of The DalesWay and Ilkley Playhouse. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .Antler Bar is the hotel's own bar. Business amenities include 7 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .With a stay at this 3-property class Ilkley hotel, you'll be 13.3 km (8.3 mi) from Yorkshire Dales National Park.

What's nearby

  • Millenium Maize - 7 min walk - 0.7 km
  • Ilkley Toy Museum - 9 min walk - 0.8 km
  • The DalesWay - 11 min walk - 0.9 km
  • Ilkley Playhouse - 12 min walk - 1.1 km
  • Ilkley Pool and Lido - 18 min walk - 1.6 km

Getting around

  • Ilkley Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 16 min drive

Restaurants

  • ‪Bini Tap House - ‬13 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪The Crescent - ‬13 min walk
  • ‪Bar T'at - ‬14 min walk
  • ‪Bettys Café Tea Rooms - ‬13 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

Victorian hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly The Craiglands Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilkley hotel.

  • 1 building
  • 1 floor
  • 63 guestrooms or units
  • Built in 1859
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Craiglands Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Deluxe Double Room, Ensuite
Dalesgate Hotel
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
3.9 out of 5, Good, 198 reviews
The price is NZ$187
includes taxes & fees
11 Jan - 12 Jan
Dalesgate Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antler Bar
  • Brassiere 1

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Built in 1859
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is parking available at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yep, The Craiglands Hotel, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at The Craiglands Hotel, Sure Hotel Collection by Best Western?

As of 10 Jan 2026, prices found for a 1-night stay for 2 adults at The Craiglands Hotel, Sure Hotel Collection by Best Western on 11 Jan 2026 start from NZ$123.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Craiglands Hotel, Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Craiglands Hotel, Sure Hotel Collection by Best Western is a hit with families.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western serve breakfast?

Sure does, English breakfast is available weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, The Craiglands Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 148 out of 500 reviews
Rating 8 - Good. 169 out of 500 reviews
Rating 6 - Okay. 96 out of 500 reviews
Rating 4 - Poor. 63 out of 500 reviews
Rating 2 - Terrible. 24 out of 500 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in January 2025 and it was looking very tired. The updates are fabulous and it so much nicer. Great location. It sits right in the middle of the moors and Ilkley, with about a 10 minute walk to both or a 2 minute drive. On a hill though?
Stayed 1 night in Oct 2025

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good downstairs, not so good upstairs

If you're staying in Ilkley, the Craiglands is your go to hotel. There's a lot still to like about the place. Reception is friendly, bar area is good and the place is clean. Go upstairs, not so much. The place looks tired with a lot of fading wooden door and old carpets. My room was fine, but again, it's old. It gives you the feel of how things were in the 80's and nobody has bothered to give the place an update. Finish on a positive, the breakfast was good!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Nigel

Stayed 1 night in Sep 2025

6/10 Okay

Barry

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Much improved. Clean and smart Look forward to staying again
Stayed 3 nights in Sep 2025

8/10 Good

Gareth

Ideal for overnight stays
Stayed 1 night in Sep 2025

6/10 Okay

Veronika

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A good place to sleep.

This hotel has such great potential and is just let down by it's age. The beds were so comfortable, the rooms very roomy, but my gawd the rooms / hotel were cold. We were planning on having dinner too, but due to a party would have needed to eat in the Bistro (cold). We sadly felt that the staff were too busy with the party catering, so took our chances elsewhere. Personally I would love it if Best Western could align on their pet policies. We stayed the night before in another BW and paid £15 for our dog - here it was £25
Stayed 1 night in Sep 2025

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Excellent staff. Good lighting in room and comfy bed. Really good breakfast. Good parking.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant 2 nights stay with secure parking. Excellent service at reception
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet and comfortable

A comfortable stay in a very clean and spacious room. The area was quiet, and there was plenty of car parking space. The only problem we had was that there were no evening meals served during our stay which meant that we needed to go back into the town after a long Sunday of travelling.
Stayed 3 nights in Aug 2025

4/10 Poor

Frances

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Joe

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when in ilkley good value
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities
I didn’t like walking over the very rough area of the car park, nor having to carry luggage up the outside steps leading to the entrance of the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

g

Comfortable hotel

Big Victorian hotel just outside the town centre but walkable in 10 minutes. Easy to get onto the moors behind the hotel as there’s a footpath near. Comfortable bed and brand new bathroom. Plenty of parking space.
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a lovely quiet place. Large carpark. Excellent breakfast and very friendly and helpful staff. Would recommend a stay here.
Stayed 2 nights in Aug 2025

6/10 Okay

Tom

Business traveller
Liked: Cleanliness, staff & service, room comfort

Comfortable, clean, a great cost effective option

Overall good stay with the Craiglands, nice big car park and big capacity hotel with a relatively cost effective price for the area. Hotel decor and fittings are a little dated overall but by no means would I call it tatty or tired, that means lovely grand features amongst some things which feels like they could do with an update. Comfortableand clean stay. Staff were very friendly if a bit sparse during my stay. A large coach trip of East Asians happened to be staying at the same time I was there which didn't cause any real disruption to my visit except for not staying for dinner or breakfast, which I found easily a pretty short walk away (10 mins tops downhill to be in town - uphill to return if you were doing that and Ilkley is a bit hilly away from the centre being in the valley). Overall good stay, would stay again especially if price continues to be the differentiator Vs some of the more central options - I paid £90 for a night here when The Crescent in the town centre was asking £140-£150 - The Crescent is glorious but on a business trip I'm penny pinching!
Stayed 1 night in Jun 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Amenities
Comfortable and spacious room. Friendly staff and dinner very good. Thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Renovated rooms with really nice bathrooms. Staff was also super helpful and friendly. Quiet room
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Stayed 1 night in Jul 2025