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Grand Hyatt Incheon

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Grand Hyatt Incheon

Indoor pool
3 restaurants, breakfast served
Lobby
3 restaurants, breakfast served
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$261
includes taxes & fees
24 Feb - 25 Feb

Explore the area

View map
208, Yeongjonghaeannam-ro 321beon-gil, Jung-gu, Incheon, Incheon, 400-719
  • Place, Paradise City Wonder Box
    ‪14 min walk‬
  • Place, Myeongdong Street
  • Place, Songdo Central Park
    ‪26 min drive‬
  • Airport, Seoul (ICN-Incheon Intl.)
    ‪15 min walk‬

Room options

View all photos for Club Room, 1 King Bed (West Tower)

Club Room, 1 King Bed (West Tower)

Club Room, 1 King Bed (West Tower)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (West Tower)

Club Room, 2 Single Beds (West Tower)

Club Room, 2 Single Beds (West Tower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (West Tower)

Deluxe Room, 1 King Bed (West Tower)

Deluxe Room, 1 King Bed (West Tower)

9.4 out of 10
Exceptional
(131 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (West Tower)

Deluxe Room, 2 Single Beds (West Tower)

Deluxe Room, 2 Single Beds (West Tower)

9.6 out of 10
Exceptional
(50 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed (West Tower, Grand)

Deluxe Suite, 1 King Bed (West Tower, Grand)

Deluxe Suite, 1 King Bed (West Tower, Grand)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (West tower, Grand Deluxe)

Executive Suite (West tower, Grand Deluxe)

Executive Suite (West tower, Grand Deluxe)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Grand, East Tower)

Suite, 1 King Bed (Grand, East Tower)

Suite, 1 King Bed (Grand, East Tower)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom (West Tower, Residence)

Room, 1 Bedroom (West Tower, Residence)

Room, 1 Bedroom (West Tower, Residence)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms (West Tower, Residence)

Room, 2 Bedrooms (West Tower, Residence)

Room, 2 Bedrooms (West Tower, Residence)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 103 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed (West Tower, Airport View)

Room, 1 King Bed (West Tower, Airport View)

Room, 1 King Bed (West Tower, Airport View)

9.6 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (West Tower, Airport View)

Room, 2 Single Beds (West Tower, Airport View)

Room, 2 Single Beds (West Tower, Airport View)

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (East Tower)

Family Room, 1 King Bed (East Tower)

Family Room, 1 King Bed (East Tower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (East Tower, High Floor)

Room, 1 King Bed (East Tower, High Floor)

Room, 1 King Bed (East Tower, High Floor)

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (East Tower, High Floor)

Room, 2 Single Beds (East Tower, High Floor)

Room, 2 Single Beds (East Tower, High Floor)

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (East Tower)

Room, 1 King Bed (East Tower)

Room, 1 King Bed (East Tower)

9.6 out of 10
Exceptional
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Mountain view

View all photos for Room, 2 Single Beds (East Tower)

Room, 2 Single Beds (East Tower)

Room, 2 Single Beds (East Tower)

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Incheon

A luxury stay in Incheon awaits you at Grand Hyatt Incheon. Within just a 15-minute stroll, you'll find Paradise City Wonder Box and Paradise City Casino. Highlights at this family-friendly hotel include 3 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering at Club Olympus can include massages, facials and body treatments along with access to the hot springs/mineral springs and sauna. The diner, Swell Lounge, is open for breakfast, brunch, lunch and dinner. Vy bar is the hotel's own bar. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .In proximity to this 5-property class Jung-gu hotel you'll find Songdo Central Park.

What's nearby

  • Paradise City Wonder Box - 14 min walk - 1.2 km
  • BMW Driving Center - 8 min drive - 5.4 km
  • Songdo Central Park - 26 min drive - 26.7 km
  • Incheon Munhak Stadium - 33 min drive - 35.4 km
  • Lotte Mall Gimpo Airport - 46 min drive - 48.6 km

Getting around

  • Administration Complex Station - 1 min walk
  • Yongyu Station - 13 min drive
  • Seoul (ICN-Incheon Intl.) - 10 min drive

Restaurants

  • ‪Grand Club - ‬3 min walk
  • ‪Restaurant 8 - ‬1 min walk
  • ‪Patio Restaurant & Coffee Shop - ‬4 min walk
  • ‪Vy Bar - ‬1 min walk
  • ‪The Cinder Bar (Incheon Airport) - ‬3 min walk

About this property

Grand Hyatt Incheon

Luxury hotel with 3 restaurants and full-service spa
Grand Hyatt Incheon offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A children's pool, a hot tub, and a sauna are also featured at the luxury Grand Hyatt Incheon. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 5-star Incheon hotel is smoke free.

  • 1024 guestrooms or units
  • 12 levels
  • 2 buildings
  • 3 dining venues
  • 2 coffee shops
  • Built in 2003
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Grand Hyatt Incheon offers 1024 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Club Olympus has 2 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Patio Suite - Breakfast for 2 + Pool access for 2 + Amenity
Nest Hotel Incheon
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,013 reviews
The price is NZ$210
includes taxes & fees
27 Feb - 28 Feb
Nest Hotel Incheon

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 52,000 for adults and KRW 26,000 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Deli
  • Grand Cafe
  • Restaurant 8
  • Swell Lounge
  • Vy bar

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 12 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 52000 for adults and from KRW 26000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hyatt Regency Hotel Incheon
Hyatt Regency Incheon
Incheon Hyatt Regency
Grand Hyatt Incheon Hotel
Grand Hyatt Incheon
Hyatt Regency Incheon Hotel Incheon
Hyatt Incheon
Grand Hyatt Incheon Hotel
Grand Hyatt Incheon Incheon
Grand Hyatt Incheon Hotel Incheon

Frequently asked questions

What is the cancellation policy at Grand Hyatt Incheon?

Grand Hyatt Incheon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Incheon?

As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Incheon on 24 Feb 2026 start from NZ$261.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Incheon?

Yep, Grand Hyatt Incheon has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Hyatt Incheon?

The closest beach to Grand Hyatt Incheon is Geuppo Beach (3.7 km).

Is there a spa on site at Grand Hyatt Incheon?

Yep, Club Olympus is available for guests. It has a sauna and hot springs. You'll enjoy heaps of services like facials and body treatments.

Does Grand Hyatt Incheon have a pool?

Grand Hyatt Incheon has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Grand Hyatt Incheon?

Grand Hyatt Incheon features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Hyatt Incheon a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Incheon.

Is Grand Hyatt Incheon family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Incheon is a hit with families.

Does Grand Hyatt Incheon serve breakfast?

You bet, buffet brekkie is served weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Incheon?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Grand Hyatt Incheon?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Incheon?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Incheon?

No, pets are not allowed.

Grand Hyatt Incheon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2037 out of 2667 reviews
Rating 8 - Good. 396 out of 2667 reviews
Rating 6 - Okay. 142 out of 2667 reviews
Rating 4 - Poor. 36 out of 2667 reviews
Rating 2 - Terrible. 56 out of 2667 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carly

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable rooms, friendly and helpful staff. Wonderful stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Feroz

Stayed 1 night in Oct 2025

10/10 Excellent

Scott, Hammonds Plains

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Airport Shuttle was 5/5. Great service. Check-in was pleasant, smooth and fast. KIng Room was huge and very pleasant. Quiet room which was nice. Hotel seems quiet overall. Bathroom was huge and well operated. Some worn spots due to age. Restaurant 8 was quick, excellent for the Breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Yang Hyng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

SUN MI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Shafin

Liked: Cleanliness, staff & service, property conditions & facilities
Fyik
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicolas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel près de l’aéroport, donc loin du centre ville. Probablement le personnel le plus professionnel que j’ai eu la chance de croiser depuis longtemps. Vraiment une classe à part. Merci beaucoup, votre aide nous a beaucoup aidé.
Stayed 1 night in Oct 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near the incheon airport with a shuttle bus.The design and built reminded me of a spaceship with the bridge between the 2 towers. I thought that was a pretty cool feature and very unique.The room was spotless and large.The bed was comfortable and the staff was highly professional.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Stayed 2 nights in Oct 2025

10/10 Excellent

Cornell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 1 night in Oct 2025

6/10 Okay

Ramesh

Liked: Cleanliness
Close to airport. Convenient shuttle. Bit overpriced - especially since it didn't include breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Grace, san carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff. West tower looked generally newer than the East tower. Not much to do nearby but super close to the airport! The hotel has airport shuttles running every 30min and it’s only a 5min ride away. Concierge helped us book a taxi 30min out to outlet malls and shopping area. As for the facilities, there was a pool for adults and a separate one for kids. There was also a little park/walking path garden between the tours.
Stayed 1 night in Oct 2025

10/10 Excellent

Gabino, Orlando

Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sun

Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

myung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable, and the breakfast options were great.. The location was convenient for my business trip layover—close to the airport , free shuttle bus, pretty fancy for layover type of airport hotel. highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is always clean. I love the heated toilet seat at middle of the night. The breakfast buffet was excellent with fresh vegetable and fruits.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great shuttle
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully trained, gracious staff. Airport shuttle was a boon. Lovely breakfast but would rather not have a limited set time to eat during one’s reserved time. Made me feel pressured.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Young

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
airport shuttle was convenient and on time
Stayed 1 night in Aug 2025

10/10 Excellent

Yoland, Decatur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cornell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of service was above amazing!
Stayed 4 nights in Oct 2025