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Conrad Indianapolis

5.0 star property
Luxury Indianapolis hotel connected to the convention centre, steps from Circle Center Mall

Photo gallery for Conrad Indianapolis

Lobby
View from room
Exterior
Indoor pool, pool loungers
Suite, 1 King Bed (Pop Collection)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
The current price is NZ$405
includes taxes & fees
26 May - 27 May

Explore the area

Map
50 W Washington St., Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    ‪7 min walk‬
  • Lucas Oil Stadium
    ‪11 min walk‬
  • Indianapolis Zoo
    ‪19 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe, Two Double Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe, Two Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Surrealism Collection)

Suite, 1 King Bed (Surrealism Collection)

Suite, 1 King Bed (Surrealism Collection)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Modernism Collection)

Suite, 1 King Bed (Modernism Collection)

Suite, 1 King Bed (Modernism Collection)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Contemporary Collection)

Suite, 1 King Bed (Contemporary Collection) | Living area

Suite, 1 King Bed (Contemporary Collection)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pop Collection)

Suite, 1 King Bed (Pop Collection) | Living area

Suite, 1 King Bed (Pop Collection)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe, One King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe, One King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Corner Suite

View from room

One Bedroom Corner Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Parlor, No Bed)

LED TV

Executive Room (Parlor, No Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, Accessible (Parlor, No Bed, 3x3 Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible (Parlor, No Bed, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Double Beds (Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe, One King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe, One King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 149 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Indianapolis

Conrad Indianapolis puts you in the heart of Indianapolis, connected to the convention centre and within a 20-minute stroll of Circle Center Mall and Gainbridge Fieldhouse. Highlights at this luxury hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Conrad Spa Indianapolis can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and mani/pedis. The fine-dining restaurant, The Capital Grille, is open for breakfast, lunch and dinner. The Lounge is the hotel's own lobby lounge, serving drinks along with dinner and light fare. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. 11 square feet (1 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, free use of bicycles and laundry facilities. Each morning full breakfast is served between 6:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a bus station shuttle. .Sights within a 10-minute walk of this 5-property class Downtown Indianapolis hotel include White River State Park and Eiteljorg Museum.

What's nearby

  • Circle Center Mall - 1 min walk - 0.1 km
  • Gainbridge Fieldhouse - 7 min walk - 0.6 km
  • White River State Park - 8 min walk - 0.7 km
  • Lucas Oil Stadium - 11 min walk - 1.0 km
  • Indianapolis Zoo - 19 min walk - 1.6 km

Getting around

  • Canal Station - 6 min drive
  • Indianapolis Station - 7 min walk
  • Indianapolis International Airport (IND) - 19 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬1 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Weber Grill Restaurant - ‬1 min walk

About this property

Conrad Indianapolis

Luxury Indianapolis hotel connected to the convention centre, steps from Circle Center Mall
Conrad Indianapolis offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Conrad Indianapolis. Parking is available for a fee.

This 5-star Indianapolis hotel is smoke free.

  • 1 building
  • 247 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 2006
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Conrad Indianapolis offers 247 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. LED televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Conrad Spa Indianapolis has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to noon for a fee: USD 12 to 32 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • The Capital Grille
  • The Lounge

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.00 to 32.00 per person
  • Valet parking fee: USD 63 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Conrad
Conrad Hotel
Conrad Hotel Indianapolis
Conrad Indianapolis
Indianapolis Conrad
Conrad Indianapolis Hotel Indianapolis
Conrad Indianapolis Hotel
Indianapolis Conrad
Conrad Indianapolis Hotel
Conrad Indianapolis Indianapolis
Conrad Indianapolis Hotel Indianapolis

Frequently asked questions

What is the cancellation policy at Conrad Indianapolis?

Conrad Indianapolis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Indianapolis?

As of 7 May 2025, prices found for a 1-night stay for 2 adults at Conrad Indianapolis on 26 May 2025 start from NZ$404.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conrad Indianapolis?

Yep, Conrad Indianapolis has covered valet parking with in/out privileges for USD 63 per night.

Is there a spa on site at Conrad Indianapolis?

Yep, Conrad Spa Indianapolis is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Conrad Indianapolis have a pool?

Conrad Indianapolis has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Conrad Indianapolis?

Conrad Indianapolis features a full-service spa, an indoor pool and 2 bars. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Conrad Indianapolis a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Conrad Indianapolis.

Is Conrad Indianapolis family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Conrad Indianapolis is a hit with families.

Are there hot tubs in the rooms at Conrad Indianapolis?

No, but there are deep-soaking baths in the guestrooms.

Does Conrad Indianapolis serve breakfast?

Yeah, full breakfast is available daily from 6:00 AM to noon.

Is there a free airport shuttle available at Conrad Indianapolis?

No, Conrad Indianapolis does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad Indianapolis?

Yep, you can grab a meal at Conrad Indianapolis's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Conrad Indianapolis?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Conrad Indianapolis?

Furry friends are welcome at Conrad Indianapolis, with food and water bowls on offer.

Conrad Indianapolis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 999 reviews
Rating 8 - Good. 156 out of 999 reviews
Rating 6 - Okay. 56 out of 999 reviews
Rating 4 - Poor. 26 out of 999 reviews
Rating 2 - Terrible. 18 out of 999 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick service and very clean hotel with two nice lounges!
Stayed 3 nights in Jan 2025

8/10 Good

Mohamad, Valparaiso

Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Attention to detail
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommend if visiting Indianapolis
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ian, Greenwood

Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property 5 star all the way! Fine dining restaurant on site and plenty of other restaurants within walking distance. Hotel located in the heart of Indy. Valet parking available.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does Not Disappoint

Great experience every visit. Always willing to accommodate special requests. Friendly stands and great downtown location.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tina Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connection to Skywalk is another reason we stay here .
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well train staff. Property well maintained.
Stayed 1 night in Jan 2025

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Szabolcs

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and professional. 👍
Stayed 1 night in Jan 2025

10/10 Excellent

Kacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Solo Getaway

This was a local weekend getaway for myself. Wanted a Mom-cation. Arrival was easy and pleasant, checked in at the front desk. The check-in staff were smiling and eager to help. The cleanliness was spectacular. Beautiful entry way, even with the snowstorm happening outside they were able to keep the floors clean and dry. Elevator was clean and safe, requiring a room key to get to any floors above level 6. That made a solo person like myself feel a bit safer than a regular hotel. My room, a King Deluxe, was beautifully decorated and had all the creature comforts for a great stay. Lavazza Coffee machine on its own coffee car with a drawer for coffee pods and other coffee necessities, a mini fridge at the right temp, several options for cups/glasses all perfectly clean with no water spots, several trays throughout the room with bottled waters, covered glasses, and napkins. Stark white bedding that had no stains and was very comfortable. And executive desk with an iPad to use during your stay. The bathrobes they provide are very clean and comfortable. They also provide white slippers. After dinner I returned to my room to find their housekeeping had prepped my room for bedtime, laying out a robe on the bed, towel on the floor with slippers on them, so that I could change bedside right into the robe, & hey had drawn the curtains closed. Only negatives: my whole 9th floor smelled of marijuana. Strongly. And my tub wasn’t fully cleaned, although they did remedy that promptly.
The housekeeping set the room for bedtime.
Nightstand setup.
Hot tub.
Pool.
Stayed 1 night in Jan 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really the whole experience was great outside of the cable the candy and liquor they store in the rooms is Robbery but it's not just them neither. So outside of that I am pleased I got to bring my fiance there.She had fun too
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Kris

Liked: Property conditions & facilities
True customer service that was only the manager of the property. When I arrived, I had to park on the side of circle center the spot the pull up was already halfway full with cars, but there wasn’t anybody out front to direct us or tell us otherwise, and I have never been there, so when I went out to get in, I know I had booked it a couple hours before and I didn’t download the app on my phone to get in the room which I had to check in at the front office anyway since I was staying in luxury, I thought . I wasn’t able to get in the door even if which I don’t like to do piggyback inside. About 25° I was cold and I was trying to get that downloaded in and it was a task for me. I have some difficulty medically, but that doesn’t stop me , I was expecting a really nice day for a couple of days away out of the house since I haven’t been feeling the best and I was treated as if I didn’t belong there as well. It was 7:30 in the morning and I was coming in. I wanted a nice quiet place where I could just come and go and not be bothered. I was grabbing a cuppa coffee and the two gentlemen from upfront gave me a hard time about getting to my room. I had to go up to the front desk and put a credit card on file I guess since I paid for a quote “3rd part company instead of straight to the hotel, which I’d already prepaid online through Expedia. I wouldn’t normally spend 780 for 2 nights of not even a jacuzzi The lights didn’t work. But trust and believe the morning staff was there sleeping
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place and staff was nice and welcoming
Stayed 1 night in Dec 2024

10/10 Excellent

Nolan

Stayed 1 night in Dec 2024

8/10 Good

Griffin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some amenities within the hotel room were clearly dated & not functioning. Also noticed some build up of grime around drains and faucet heads. Some is to be expected of course.. just a bit of a turn off in such a nice hotel.
Stayed 1 night in Dec 2024

8/10 Good

Jay

Travelled with partner
Liked: Property conditions & facilities
This is a great spot if you’re doing anything at the Ganbridge Feildhouse. We came from Milwaukee because the Bucks were playing the Pacers and the Conrad was a very easy walking distance from the Gainbridge Fieldhouse. The hotel was clean and quiet. The staff was very kind, informative and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Gloria, Greencastle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, the capital grille was conveniently on site. Area was a little loud at night. Tub was big a spacious. Staff was very nice and accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accommodating stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Evan

Business traveller

Convenient Location, Poorly Maintained

Room smelled like raw sewage. It was coming in through the shower drain and I had to put a piece of plastic over the drain to keep the smell at bay. Housekeeping entered my room randomly at 5:00pm while I was resting after a long flight. The room had already been cleaned (this was on my arrival day). The lady did not speak English and kept saying “too loud” which I didn’t understand because I was sleeping and making no noise at all. There was no reason for her to have entered my room. None of the outlets in the lamps worked so I had to physically move the side table to be able to charge my phone. On the sixth floor, there is a key-card-activated door that separates the elevators from the room. The shock designed to dampen the door movement has failed so it SLAMS closed any time it is opened. I heard this noise all night. For the price, I’m really disappointed in the quality of the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2024