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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, 4-minute walk to Lucas Oil Stadium

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Exterior
Reception
Point of interest
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Parking available
The current price is NZ$251
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪6 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | Room amenity

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Train Car)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$179
includes taxes & fees
15 Feb - 16 Feb
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About the area

Indianapolis

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG places you in the centre of Indianapolis, within a short 5-minute stroll of popular places like Indiana Convention Center and Lucas Oil Stadium. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, 123 West, serves American cuisine and is open for breakfast. 55000 square feet (5110 square metres) of event facilities include 22 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3.5-property class Downtown Indianapolis hotel include Gainbridge Fieldhouse and within 30 minutes you'll find Indianapolis Zoo.

What's nearby

  • Indiana Convention Center - 2 min walk - 0.2 km
  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Circle Center Mall - 5 min walk - 0.4 km
  • Gainbridge Fieldhouse - 6 min walk - 0.6 km
  • White River State Park - 11 min walk - 1.0 km

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis International Airport (IND) - 21 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Slippery Noodle Inn - ‬4 min walk
  • ‪Patron Saint - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel with 2 restaurants, 4-minute walk to Lucas Oil Stadium
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 22 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 55000 square feet (5110 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG. Parking is available for a fee.

This 3.5-star Indianapolis hotel is smoke free.

  • 273 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 55000 sq ft of conference space
  • 5110 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers 273 air-conditioned accommodations with video game consoles and a safe. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 21 to 60 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 60 for adults and USD 0 to 0 for children
  • Valet parking fee: USD 65 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Is parking available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yep, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG has valet parking with in/out privileges for USD 65 per night.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on 15 Mar 2026 start from NZ$251.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is a hit with families.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG serve breakfast?

You bet, full breakfast is available daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, only service animals are allowed.

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Emma

Stayed 2 nights in Nov 2025

6/10 Okay

Claudia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Construction near it made it very difficult to find its entrance. No own parking lot you can easily self park. Front desk or the valet parking didn’t answer when I wanted the car out.
Stayed 2 nights in Nov 2025

10/10 Excellent

Natalia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
BEAUTIFUL HOTEL AND STAFF
Stayed 2 nights in Nov 2025

8/10 Good

LAURA

Stayed 2 nights in Nov 2025

10/10 Excellent

Caroline

Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was amazing with a unique atmosphere.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is really, really nice. Didn’t eat there. However, there is construction all around the facility and getting to the entrance was near impossible. We were on a time crunch and called the hotel desk to find out how they recommended getting to the entrance—she could not tell us, which added more anxiety to the situation. By the grace of God we stumbled on how to get there—by only one road going in the proper direction (there are roads closed everywhere). Once there, it was great…just getting there was awful. Add 30 minutes to your travels to account for all the construction. It would’ve been nice to know what we were getting into…but again, once there, it was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tadahiro, New York

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2025

4/10 Poor

Erin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Several issues upon arrival, or should I say trying to arrive at the hotel. I know it was a busy weekend, but the only access to the hotel was down a barricaded road where you had to enter and then ask a policeman permission to be allowed through in order to gain access to the hotel. This was something that was not conveyed to us at 5:00, an hour after we had been trying to gain access. Lots of traffic and frustration. Tried to call the hotel and no answer at all on the phone. There has to be something done before check-in to make people aware of this situation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Would definitely recommend this location and I will be back next time I am in town
Stayed 2 nights in Nov 2025

10/10 Excellent

Iesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The staff was amazing. So kind and willing to go above and beyond. Only issue was breakfast. They had a great variety. Although it was not by the food, we did see an unwanted bug in the dining area. I didnt see this particular bug anywhere else in the hotel, but i def. didnt want to see it whilst eating. Even with that, the place is beautiful and the art installment and architect is unrivaled in Indy hotels. Location was perfect walking distance to the downtown area.
Stayed 2 nights in Oct 2025

4/10 Poor

Ralph

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was amazing .. however they have no parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying in a Train Car room. It was really nice. The bed was comfy and I had a great nights sleep. Will definitely stay there again. The front desk clerk was very helpful and knowledgeable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the kid loved the train car
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Stayed 1 night in Oct 2025

8/10 Good

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Enjoyed staying in the train car! Staff was professional. Would stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Monika, Millbrae

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff courteous. Hotel carpets, particularly in the elevators, could be heightened. The challenge with this hotel is the major construction currently underway across from the venue, the location adjacent to the inter-state railroad (which causes constant shaking as a train moves through) and the general lack of amenities in the hotel itself including long walks to the buiding's elevators, etc. Housed inside a historical building with many artistic features includng the inside train, this is a wonderful hotel for anyone wanting to be close to the Lucas Stadium or the convention center. The restaurant, which did not have much menu variety, is adequate but the hotel is not close to a lot of other food options (vegan, etc.). The biggest concern is the hotel layout, which causes long walks around low-hanging overheads, which is somewhat captured in the photo.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat and air worked great
Stayed 2 nights in Oct 2025

8/10 Good

Terrica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction going on in the area. Checked in and there were drinks sitting outside of our door. The drinks were never picked up for the entire day. We stayed on the train. The layout of the hotel was beautiful. Staff were friendly and polite. Had great advice on where to eat.
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was great. Very clean professional place. Did not care for the Valet only parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were clean and staff was friendly and helpful.
Stayed 1 night in Oct 2025