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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, a short walk to Lucas Oil Stadium

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Pool
Reception
Point of interest
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
The current price is NZ$195
includes taxes & fees
29 June - 30 June

Explore the area

Map
123 W Louisiana St, Indianapolis, IN, 46225
  • Indiana Convention Center
    ‪2 min walk‬
  • Lucas Oil Stadium
    ‪3 min walk‬
  • Gainbridge Fieldhouse
    ‪6 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Train Car)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds (Train Car)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Indianapolis

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG places you in the centre of Indianapolis, within a short 5-minute stroll of popular places like Indiana Convention Center and Lucas Oil Stadium. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, 123 West, serves American cuisine and is open for breakfast. 55000 square feet (5110 square metres) of event facilities include 22 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Within a 15-minute walk of this 3.5-property class Downtown Indianapolis hotel, attractions include Gainbridge Fieldhouse and White River State Park.

What's nearby

  • Indiana Convention Center - 2 min walk - 0.2 km
  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Circle Center Mall - 5 min walk - 0.4 km
  • Gainbridge Fieldhouse - 6 min walk - 0.6 km
  • Indianapolis Zoo - 5 min drive - 2.2 km

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis International Airport (IND) - 21 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Kilroys Bar & Grill - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪The District Tap - ‬5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel with 2 restaurants, a short walk to Lucas Oil Stadium
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 22 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 55000 square feet (5110 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG. Parking is available for a fee.

This 3.5-star Indianapolis hotel is smoke free.

  • 273 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 55000 sq ft of conference space
  • 5110 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers 273 air-conditioned accommodations with video game consoles and a safe. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Omni Severin Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 452 reviews
The price is NZ$327
includes taxes & fees
20 July - 21 July
Omni Severin Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 60 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

What is the cancellation policy at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on 29 Jun 2025 start from NZ$195.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yep, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG has valet parking with in/out privileges for USD 60 per day.

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is a hit with families.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG serve breakfast?

You bet, full breakfast is available daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, only service animals are allowed.

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1004 reviews
Rating 8 - Good. 206 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tyneia is a rockstar!

Tyneia helped us out not only during check-in, but was communicative and helpful throughout our entire stay! She is a rockstar and we will definitely be staying here again next time in Indy specifically because she was so great! Also, the train car rooms were awesome and unique.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - being renovated but very nice. Inside an old train station, very cool architecture, with very nice and updated rooms. Connected via skywalk to convention center, and very close to Lucas Oil stadium. Parking is a 2-3 block walk (if non valet).
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

4/10 Poor

Emily

Stayed 1 night in Mar 2025

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Construction all around the area made it very difficult to walk to our desired destinations without walking through some shady areas
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so interesting! Loved the theme and the history. Great location and easy access to Lucas Oil Stadium.
Stayed 1 night in Mar 2025

4/10 Poor

Merissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No onsite parking, BEWARE $80.00 to park offsite overnight. Housekeeping knocking on our door at 9:20 am Sinage led you nowhere (exits, vending, skyway to LucasOil Stadium, etc..).
Stayed 1 night in Mar 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. The toilet was oddly loud when it would flush and the valet was completely full so we had to walk close to two blocks after packing the vehicle.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the history of the property and how convenient it was to get to other places downtown.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train experience was very cool.
Stayed 1 night in Mar 2025

10/10 Excellent

shaun

Stayed 2 nights in Jan 2025

6/10 Okay

JONATHAN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
They hotel was under renovation and the lounge was "make shift" and the elevator area was under renovation as well. Also noted at $400 a night there is NOTHING provided such as a few complementary bottled waters in the room. The location is great for the convention center.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great Stay

Great stay. Amazing staff. Was under renovations but we knew that at time of booking. The work being done didn't effect our stay. In fact all the trades people working where very polite and courteous. Highly recommend this property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jeff

Stayed 2 nights in Feb 2025

8/10 Good

Alice

The pillows that were in our room were atrocious.They were extremely lumpy. The bath towels were extremely rough. Not a good experience after taking a shower. Last at 9:00 am the cleaning department was at our door to clean our room. My husband come to the Indianapolis quite frequently but not sure if you stay at your hotel again or recommend it to others. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Jan 2025

6/10 Okay

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service
Property has great potential. It's under construction right now 02/2025, so there is lots of plastic, dust and noise. Hard to get to dining area. Plumbing was an issue too because bathtub had water in it when we arrived. And room must have been outdated compared to ones on website. Toilet slow to flush. Event stays are twice as much as normal. I thought we would be staying in train cart because that's what i viewed when booking but you have to specifically ask for that according to staff. So make a special request if you want that experience. Staff was super friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

phillip

Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only problems we encountered was a wet spot on the carpet by the bathroom which may have been attributed to a possible leak. We reported it to the front desk. Our TV would lose reception on a few of the stations we tried to watch which was a small inconvenience. Other than that we and our grandchildren had a wonderful time.
Stayed 1 night in Feb 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service
Lots of construction going on.
Stayed 1 night in Feb 2025