See all properties
Save

JW Marriott Indianapolis

4.0 star property
Hotel connected to the convention centre in Indianapolis with a restaurant

Photo gallery for JW Marriott Indianapolis

Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Reception
View from room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is NZ$384
includes taxes & fees
26 May - 27 May

Explore the area

Map
10 S West Street, Indianapolis, IN, 46204
  • Indiana Convention Center
    ‪5 min walk‬
  • Lucas Oil Stadium
    ‪11 min walk‬
  • Gainbridge Fieldhouse
    ‪15 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (Executive Lounge access)

View from room

Executive Room, 1 King Bed, Non Smoking (Executive Lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

View from room

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

View from room

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

View from room

Room, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking (Executive Lounge access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Queen Beds, Non Smoking (Executive Lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

View from room

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

View from room

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Hearing Accessible)

View from room

Executive Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

View from room

Executive Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Skyline View)

View from room

Room, 1 King Bed, Non Smoking (Skyline View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

View from room

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Courtyard

Wyndham Westfield

Westfield
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 975 reviews
The price is NZ$176
includes taxes & fees
19 May - 20 May
Wyndham Westfield

About the area

Indianapolis

You'll be connected to the convention centre at JW Marriott Indianapolis, and within a short 5-minute stroll of popular places like Indiana Convention Center and White River State Park. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The coffee shop, Starbucks, is open for breakfast and lunch. Lobby Bar is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Within a 15-minute walk of this 4-property class Downtown Indianapolis hotel, attractions include Lucas Oil Stadium and Indianapolis Zoo.

What's nearby

  • Indiana Convention Center - 5 min walk - 0.5 km
  • Lucas Oil Stadium - 11 min walk - 1.0 km
  • Indianapolis Zoo - 11 min walk - 1.0 km
  • Indiana University-Purdue University Indianapolis - 15 min walk - 1.3 km
  • Gainbridge Fieldhouse - 15 min walk - 1.3 km

Getting around

  • Indiana University-Riley Station - 8 min drive
  • Indianapolis Station - 15 min walk
  • Indianapolis International Airport (IND) - 18 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬9 min walk
  • ‪Conner’s Kitchen + Bar - ‬5 min walk
  • ‪Indiana State Museum - ‬5 min walk
  • ‪Steak 'n Shake - ‬11 min walk
  • ‪Taco Bell - ‬10 min walk

About this property

JW Marriott Indianapolis

Hotel connected to the convention centre in Indianapolis with a restaurant
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly JW Marriott Indianapolis. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

  • 1 building
  • 1005 guestrooms or units
  • 33 levels
  • Conference rooms
  • Built in 2011
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
JW Marriott Indianapolis offers 1005 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Spanish

Similar properties

Lobby

Marriott Indianapolis Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,005 reviews
The price is NZ$368
includes taxes & fees
26 May - 27 May
Marriott Indianapolis Downtown

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 59 per day; includes in/out privileges)
  • Valet parking on site (USD 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • High Velocity
  • Lobby Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 23 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 59 per day (in/out privileges)
  • Valet parking fee: USD 80 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis JW Marriott
JW Marriott Indianapolis Hotel
JW Marriott Hotel Indianapolis
JW Marriott Indianapolis
JW riott Indianapolis Hotel
Jw Marriott Indianapolis Hotel Indianapolis
JW Marriott Indianapolis Hotel
JW Marriott Indianapolis Indianapolis
JW Marriott Indianapolis Hotel Indianapolis

Frequently asked questions

What is the cancellation policy at JW Marriott Indianapolis?

JW Marriott Indianapolis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Indianapolis?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at JW Marriott Indianapolis on 26 May 2025 start from NZ$334.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Indianapolis?

Yep, JW Marriott Indianapolis has a self car park with in/out privileges for USD 59 per day.

What makes JW Marriott Indianapolis a romantic place to stay?

Couples dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Indianapolis.

Is JW Marriott Indianapolis family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Indianapolis is a hit with families.

Does JW Marriott Indianapolis serve breakfast?

You bet, cooked-to-order brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at JW Marriott Indianapolis?

No, JW Marriott Indianapolis does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Indianapolis?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at JW Marriott Indianapolis?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at JW Marriott Indianapolis?

No, pets are not allowed.

JW Marriott Indianapolis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 960 out of 1213 reviews
Rating 8 - Good. 140 out of 1213 reviews
Rating 6 - Okay. 44 out of 1213 reviews
Rating 4 - Poor. 29 out of 1213 reviews
Rating 2 - Terrible. 40 out of 1213 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great start to a fun weekend
Stayed 1 night in Feb 2025

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location. The front desk staff was friendly. The room was nice & clean. I have no complaints. I would recommend a stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

8/10 Good

Shannon

Stayed 1 night in Feb 2025

10/10 Excellent

Julee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ghanem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2025

2/10 Terrible

shawna

Liked: Cleanliness
Disliked: Staff & service

You don't get what you book if booking here

The reservation I made for a room containing two queen beds was inadvertently reassigned. As a result, the only accommodation offered was a king bed, which is inadequate for our party of three. During this interaction, the staff clarified that guests who book through Hotel.com are given secondary preference for room assignments. Had I made the reservation directly through JW, the room would have been guaranteed.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional!
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL, CINCINNATI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT TIME
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Travelled with family
Liked: Amenities
Beautiful rooms, staff- from valet to front desk , to bar/food staff Excellent ! There for BIG Volleyball tournament, everything from beginning to end ran like a machine - Perfect
Stayed 1 night in Jan 2025

8/10 Good

Roselyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Anne-Marie

Stayed 2 nights in Jan 2025

8/10 Good

Brian

Parking was full at checking, not a huge inconvenience, but did take longer. 5 of 6 ice machines not working and one that was couldn’t make it fast enough.
Stayed 2 nights in Jan 2025

2/10 Terrible

Lauren

Stayed 2 nights in Jan 2025

6/10 Okay

Craig

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Velvet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was relatively clean. There was a massive convention at the hotel during my stay. The convention guests sometimes made it challenging to access the lobby, the entrance, and the elevators.
Stayed 4 nights in Jan 2025

10/10 Excellent

Bobbi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Zenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW-clean and responsive

All the staff that we encountered were very helpful and knowledgeable. I used the Marriot Bonvoy app and the phone to call if we had a question or request.
Stayed 1 night in Jan 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Danielle

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We found bugs in the bed. They were quick to switch our room but the woman was rude and didn’t believe me. The manager was excellent and handled the situation quickly and professionally.
Stayed 3 nights in Jan 2025

10/10 Excellent

Adrian

Stayed 1 night in Jan 2025