Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
Suburban hotel connected to a shopping centre in Indianapolis with an indoor pool

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Exterior
Banquet hall
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
The current price is NZ$182
includes taxes & fees
29 June - 30 June

Explore the area

Map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪2 min walk‬
  • Dave & Buster's
    ‪4 min drive‬
  • Castleton Square
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪44 min drive‬

Room options

Traditional Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(108 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(94 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(77 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Indianapolis

At Sheraton Indianapolis Hotel at Keystone Crossing, you'll be connected to a shopping centre and within steps of Fashion Mall at Keystone. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Keystone Cafe, is open for breakfast, lunch and dinner. 7344 square feet (682 square metres) of event facilities include 29 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 4-property class Indianapolis hotel include Indiana State Fairgrounds and Butler University.

What's nearby

  • Fashion Mall at Keystone - 2 min walk - 0.2 km
  • Dave & Buster's - 4 min drive - 3.9 km
  • Castleton Square - 5 min drive - 4.2 km
  • Butler University - 13 min drive - 11.3 km
  • Indiana State Fairgrounds - 13 min drive - 11.6 km

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis International Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬5 min walk
  • ‪The District Tap - ‬14 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Suburban hotel connected to a shopping centre in Indianapolis with an indoor pool
Sheraton Indianapolis Hotel at Keystone Crossing offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 29 meeting rooms. Event space at this hotel measures 7344 square feet (682 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Indianapolis Hotel at Keystone Crossing. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

  • 395 guestrooms or units
  • 12 levels
  • 2 buildings
  • 7344 sq ft of conference space
  • 682 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (7,344 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Self-parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

What is the cancellation policy at Sheraton Indianapolis Hotel at Keystone Crossing?

Sheraton Indianapolis Hotel at Keystone Crossing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Indianapolis Hotel at Keystone Crossing?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis Hotel at Keystone Crossing on 29 Jun 2025 start from NZ$182.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Indianapolis Hotel at Keystone Crossing?

Yep, Sheraton Indianapolis Hotel at Keystone Crossing has a self car park for USD 20 per day.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Sheraton Indianapolis Hotel at Keystone Crossing has an indoor pool.

What makes Sheraton Indianapolis Hotel at Keystone Crossing a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Indianapolis Hotel at Keystone Crossing.

Is Sheraton Indianapolis Hotel at Keystone Crossing family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Sheraton Indianapolis Hotel at Keystone Crossing is a hit with families.

Does Sheraton Indianapolis Hotel at Keystone Crossing serve breakfast?

Yep, full brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Indianapolis Hotel at Keystone Crossing?

No, Sheraton Indianapolis Hotel at Keystone Crossing does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Indianapolis Hotel at Keystone Crossing?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Indianapolis Hotel at Keystone Crossing?

No, only service animals are allowed.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 796 out of 1242 reviews
Rating 8 - Good. 233 out of 1242 reviews
Rating 6 - Okay. 87 out of 1242 reviews
Rating 4 - Poor. 59 out of 1242 reviews
Rating 2 - Terrible. 67 out of 1242 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton rocks!

The hotel is top notch. Clean and well maintained. The staff does a great job of recognizing needs of guests. Recommended 💯 percent. Great and safe location.
Stayed 1 night in Mar 2025

10/10 Excellent

Sadrac

Stayed 1 night in Mar 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Fire alarm went off 2 times scaring everyone and everyone had to go down 6 flights of stairs one was hardly able to walk! Each time was a false alarm due to problems with there alarms.. we had ask several times for towels and wash rags!! Which made us late to a function.. the floors where dirty there was crumbs and food on them.. The service desk was rude ! The food was overpriced and was not good just was a bad experience period. !
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, ease of check-in
Stayed 1 night in Mar 2025

10/10 Excellent

JerMario

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway just on Indy's north side.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chenise

Liked: Amenities, property conditions & facilities
Locations
Stayed 1 night in Feb 2025

8/10 Good

Chuck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has done a great job updating restrooms and lobby. It seems newer now.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kacy A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional
Stayed 2 nights in Mar 2025

8/10 Good

Anna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was great except handle to bathroom was broke and would come off. Also house keeping pounded on the door at 9am asking if we were getting ready to check out. Check out was at 11. Access to the mall was great except it closed at 8 so we had to walk outside after eating dinner.
Stayed 1 night in Mar 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good experience. The room was very clean and the service was great. We added the breakfast option to our reservation. In the morning when we went to the hotel restaurant, we were promptly seated and given the breakfast menu. Service was prompt and fast. I sure do wish that Sheraton still offered the breakfast buffet. In the past when we visited the Indianapolis Sheraton, we always looked forward to the breakfast buffet - it was exceptional. Overall we had a very good experience. Thanks to the Indianapolis Sheraton team!
Stayed 2 nights in Mar 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
The room was small and I reserved the room for 2 people...should have been 2 chairs in the room
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Beautiful hotel.
Stayed 1 night in Mar 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Coady

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Laura

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Montinike

Awesome, nice, updated rooms. Great front desk staff.
Stayed 1 night in Feb 2025

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible customer service

Horrible! On Hotels.com it said you are dog friendly..When we got there you guys said you were not...I had to sleep in the car with my dog. Instead of the hotel room
Stayed 1 night in Feb 2025

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities
LOVE
Stayed 2 nights in Mar 2025

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
I just took a one day staycation and my stay was perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Rosalba

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025