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Hotel Burgstall

Property class: 4

Photo gallery for Hotel Burgstall

A hotel with multiple balconies, a central tower, and a mountain backdrop.
A spacious dining area with high wooden ceilings and red-striped chairs. Tables are set with white tablecloths and silverware.
A reception area with a wooden reception desk, a mirror, and framed artwork on the walls.
A wooden-paneled bedroom with two beds, a mirror, wall sconces, and a bench.
A modern hotel room with a wooden ceiling, a large bed, a sofa, a dining table, and a painting on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167
  • Place, Foesterhaus
    ‪5 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪26 min drive‬
  • Place, Stubai Glacier Cable Car
    ‪33 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪32 min drive‬

Room options

View all photos for Comfort Double Room

A wooden-paneled bedroom with two beds, a mirror, wall sconces, and a bench.

Comfort Double Room

  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

A modern hotel room with a wooden ceiling, a large bed, a sofa, a dining table, and a painting on the wall.

Comfort Triple Room

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

A cozy room with a wooden bed, a wooden nightstand, a wooden wardrobe, a purple sofa, and a small table.

Comfort Single Room

  • Mountain view
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A modern hotel room with a wooden ceiling, a large bed, a sofa, a dining table, and a painting on the wall.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Neustift Im Stubaital

A family-friendly stay in Neustift Im Stubaital awaits you at Hotel Burgstall. You'll be within a 5-minute walk of Foesterhaus and 2.5 km (1.6 mi) from Elfer Gondola. Highlights at this ski hotel include a full-service spa, a restaurant and free buffet breakfast. .A pampering day can include hot stone massages, Thai massages and aromatherapy along with access to the sauna and steam room. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the sauna along with access to a playground and a ropes course. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and ski storage. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free ski shuttle. .With a stay at this 4-property class Neustift Im Stubaital hotel, you'll be 2.5 km (1.6 mi) from Ski Lift Neustift and 2.9 km (1.8 mi) from St. George Church.

What's nearby

  • Foesterhaus - 5 min walk - 0.4 km
  • Innsbruck Old Town Christmas Market - 26 min drive - 25.2 km
  • Grawa Waterfall - 27 min drive - 21.0 km
  • Stubai Glacier Cable Car - 33 min drive - 23.8 km
  • Brenner Pass - 41 min drive - 45.3 km

Getting around

  • Innsbruck West Station - 21 min drive
  • Innsbruck (INN-Kranebitten) - 31 min drive

Restaurants

  • ‪Zirmachalm - ‬39 min drive
  • ‪Panorama Restaurant kreuzenjoch - ‬47 min drive
  • ‪Panorama Restaurant Elfer - ‬27 min drive
  • ‪Pizzeria Platzl Cafe Anny - ‬4 min drive
  • ‪Salute - ‬14 min walk

About this property

Hotel Burgstall

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Burgstall helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Neustift Im Stubaital hotel.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Built in 1992
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Burgstall offers 38 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run films. Bathrooms include baths or showers and complimentary toiletries.

This Neustift Im Stubaital hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Ropes course
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1992
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 April and 6 June.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Burgstall Neustift Im Stubaital
Hotel Burgstall
Hotel Burgstall Neustift Im Stubaital
Burgstall Neustift Im Stubait
Hotel Burgstall Hotel
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel Neustift Im Stubaital

Frequently asked questions

What is the cancellation policy at Hotel Burgstall?

Hotel Burgstall offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Burgstall?

Yep, Hotel Burgstall has a free self car park.

Is there a spa on site at Hotel Burgstall?

Yep, there is an onsite spa at Hotel Burgstall. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes Hotel Burgstall a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Burgstall.

Is Hotel Burgstall family-friendly?

You bet! With amenities such as a playground and an arcade, it's no surprise that Hotel Burgstall is a hit with families.

Does Hotel Burgstall serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Burgstall?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Hotel Burgstall?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Burgstall?

Check-in begins at 2 PM. Check-out time is 11 AM.

Hotel Burgstall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
nulla di speciale, pulita e personale molto cortese. i prezzi un po' alti per la tipologia di struttura
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Roselyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct. Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiengeführtes Hotel der gehobenen Klasse

Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019