Parkhotel Matrei

4.0 star property
Family-friendly hotel with full-service spa and sauna

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Separate sitting area
Soundproofed
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Garden
Separate sitting area
Soundproofed
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

Quadruple Room

7.4 out of 10
Good
(3 reviews)

Highlights

Garden
Soundproofed
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Single Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate sitting area
Soundproofed
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Garden
Soundproofed
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Soundproofed
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

About the area

Matrei am Brenner

A family-friendly stay in Matrei am Brenner awaits you at Parkhotel Matrei. You'll be 20.2 km (12.5 mi) from Tirol Panorama and 20.2 km (12.6 mi) from Bergisel Ski Jump. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include massages along with access to the sauna. The restaurant, Enneberg und Hafner Stube, serves Regional cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Turkish bath/hammam and sauna as well as access to a bowling alley and free bike hire. 9 square feet (1 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also RV/bus/truck parking, along with the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Matrei am Brenner hotel include University of Innsbruck and Maria Theresa Street.

What's nearby

  • Wipptal - 1 min walk - 0.0 km
  • Bergisel Ski Jump - 14 min drive - 18.4 km
  • OlympiaWorld - 15 min drive - 19.8 km
  • Ambras Castle - 16 min drive - 21.6 km
  • Nordkette Mountains - 19 min drive - 22.9 km

Getting around

  • Matrei am Brenner Station - 1 min walk
  • Innsbruck (INN-Kranebitten) - 24 min drive

Restaurants

  • ‪Pizzeria Toscana - ‬7 min walk
  • ‪AUTOGRILL Matrei - ‬17 min walk
  • ‪Bergeralm - ‬6 min drive
  • ‪Ceto’s Sportcafe Matrei - ‬5 min walk
  • ‪Konditorei Wagner - ‬6 min walk

About this property

Parkhotel Matrei

Family-friendly hotel with full-service spa and sauna
Parkhotel Matrei offers its guests a full-service spa, a sauna, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 9 square feet (1 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the family-friendly Parkhotel Matrei. You'll have access to the health club at a partner property. An area shuttle within 25 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Matrei am Brenner hotel.

  • 1 building
  • 44 guestrooms or units
  • 5 levels
  • 9 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 1965
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Parkhotel Matrei offers 44 accommodations with laptop-compatible safes and a hairdryer. Beds feature down duvets. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Czech, English, German, Hungarian, Italian, Portuguese, Slovak

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 25 km
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 19.50 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Enneberg und Hafner Stube

Things to do

  • Arcade/game room
  • Archery
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Bowling alley
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Straiv mobile app before check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 14.50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.5 for adults and from EUR 14.00 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 14.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, Discover, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Parkhotel Matrei
Parkhotel Matrei Hotel
Parkhotel Matrei Hotel Matrei am Brenner
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel Matrei am Brenner

Frequently asked questions

What is the cancellation policy at Parkhotel Matrei?

Parkhotel Matrei offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Parkhotel Matrei?

As of 9 Jul 2025, prices found for a 1-night stay for 2 adults at Parkhotel Matrei on 31 Jul 2025 start from NZ$253.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Parkhotel Matrei?

Yep, Parkhotel Matrei has a free self car park.

Is there a spa on site at Parkhotel Matrei?

Yep, there is an onsite spa at Parkhotel Matrei. It has a steam room and a sauna. You'll enjoy services like massages.

Is Parkhotel Matrei family-friendly?

You bet! With amenities such as children's meals, babysitting services and a playground, it's no surprise that Parkhotel Matrei is a hit with families.

Does Parkhotel Matrei serve breakfast?

Sure does, buffet brekkie is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Parkhotel Matrei?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Parkhotel Matrei?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Parkhotel Matrei?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Are pets allowed at Parkhotel Matrei?

Furry friends are welcome at Parkhotel Matrei, with food and water bowls on offer.

Parkhotel Matrei Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 127 reviews
Rating 8 - Good. 46 out of 127 reviews
Rating 6 - Okay. 18 out of 127 reviews
Rating 4 - Poor. 6 out of 127 reviews
Rating 2 - Terrible. 2 out of 127 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tran H.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this lovely hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great location Ski resort 10 minutes on bus from outside the hotel. Nice friendly staff Family friendly
Stayed 3 nights in Jan 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Brenner stop off always welcoming and friendly greeting from the team.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we will be baclk!

Our guests were very happy here, a simple local style hotel. great bar and restaurant.
Stayed 1 night in Feb 2019

10/10 Excellent

irina, prague, cz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in mountain valley with excellent garden
Stayed 1 night in Aug 2018

8/10 Good

david, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

on the way

good place to stop if travelling and need a place for the night.
Stayed 1 night in Jun 2018

10/10 Excellent

Wyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic Alps

Very nice, authentic feel of the Alps.

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth a stop

perfect stopping place on the way to Italy. Good restaurant very reasonable prices and good service. Only issue, wifi not working in our room but overall a good experience

10/10 Excellent

James, SC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice get away from all the traffic and noise of th

Very nice stay. Very peaceful and quiet. My wife would have liked a restroom on the main floor near the lobby instead of having to go downstairs.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel close to several ski resorts

Good hotel for family. Must be even prettier in the summer, since there is a cute park with animals just in the "back yard". quite silent, which you would not guess (it's on the main road). It has a very nice children's play room and a real bowling alley. The nearest ski resorts is 4 kilometers (Bergeralm, I think it's called - but we have not been there).

8/10 Good

Broadfoot, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Remote Hotel

My wife and i found the hotel to be clean and well run. It was exactly our requirement for the time we spent there. Even the weather co-operated with a good snowfall. We were pleasantly surprised that for once not having a tv in the room did not bother us and added to our relaxation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Hotel

Excellent. Booked while on the road and last minute. What a nice surprise. Great food and beautiful scenery.

8/10 Good

DG, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel with helpful and friendly staff

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor value for money

Hotel is sandwiched between Matrei railway station and Brenner highway. Thus, expect noise from cargo trains. Rooms are clean, however extremely basic. Same holds true for breakfast. Nothing which would justify 4 stars.

8/10 Good

DW, Stuttgat, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access for travel by auto

A very nice hotel it was easy to get to from the autobahn. The people were friendly and the room was clean and comfortable. However, it is right next to the train tracks so gets a bit noisy when a train goes through every hour of the night. Overall a good place if you are just passing through.

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a beautiful Tyrolean town

Lovely place, the young owner works hard to make sure guests are happy. The restaurant serves excellent Austrian food. The atmosphere is elegant and cozy. The town is beautiful with painted houses in the typical Tyrolean style. The rooms are very clean and comfortable and the bathrooms look newly renovated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice, but expected better

The hotel was quite run down, but the rooms has been renovated. Very basic, but sufficient. The wireless internet did not work in our room and we had to sit in the hallway to get reception. Breakfast is average. We did not eat any other meals at the hotel as we found it to be quite expensive. The rooms had a comfortable bathroom (showerhead over bathtub), but the bed is 2 single mattresses and 2 single duvets. As this was a romantic getaway, it would have been nice to be able to sleep on one mattress and one duvet. I do think this is one of the nicer hotels in the little town, but feel that is slightly overpriced.

10/10 Excellent

Allan

Stayed 1 night in Apr 2025

10/10 Excellent

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel am Brenner

Haben hier für eine Nacht auf dem Weg nach Südtirol Halt gemacht. Schönes Hotel, sehr gut gelegen am Brenner. Saubere und großzügige Zimmer. Sehr gutes Restaurant mit hervorragendem Essen.
Stayed 1 night in Feb 2025

10/10 Excellent

Pim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schoon en functioneel. Kegelbaan is leuk. Laadpaal is aanwezig. Lekker gegeten
Stayed 1 night in Feb 2025

8/10 Good

Niclas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025