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The Penz Hotel

3.5 star property

Photo gallery for The Penz Hotel

Terrace/patio
Exterior
Interior
Bar (on property)
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar
The current price is NZ$424
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Golden Roof
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(29 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Innsbruck

The Penz Hotel places you in the centre of Innsbruck, connected to a shopping centre and within a short 5-minute stroll of Maria Theresa Street and Anna's Column. Highlights at this hotel include a bar/lounge and a rooftop terrace. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include laundry facilities and ski storage. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also self parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 3.5-property class Innsbruck City Centre hotel include Kaufhaus Tyrol and Innsbruck Market Hall.

What's nearby

  • Maria Theresa Street - 2 min walk - 0.2 km
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
  • Golden Roof - 5 min walk - 0.4 km
  • Hofburg - 5 min walk - 0.5 km
  • Court Church - 5 min walk - 0.5 km

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Innsbruck (INN-Kranebitten) - 13 min drive

Restaurants

  • ‪Hard Rock Cafe Innsbruck - ‬3 min walk
  • ‪Gelateria Tomaselli - ‬3 min walk
  • ‪Manna Delikatessen Café - ‬3 min walk
  • ‪Cafe-Bar Magistrat - ‬3 min walk
  • ‪Sensei - ‬3 min walk

About this property

The Penz Hotel

A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and ski storage are also featured at the business-friendly The Penz Hotel. For a fee, parking is available.

This 3.5-star Innsbruck hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 5 levels
  • Terrace on the roof
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Penz Hotel offers 92 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.7 out of 5, Exceptional, 692 reviews
The price is NZ$260
includes taxes & fees
22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 30 per person
  • A bar/lounge

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Cots (infant beds) are available for EUR 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

Property is also known as

Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck

Frequently asked questions

What is the cancellation policy at The Penz Hotel?

The Penz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Penz Hotel?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at The Penz Hotel on 22 Mar 2026 start from NZ$424, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Penz Hotel?

Yep, The Penz Hotel has a covered self car park with in/out privileges for EUR 18 per day. A self car park is also available, for a fee.

Does The Penz Hotel serve breakfast?

Sure does, buffet brekkie is on offer weekdays between 6:30 AM and 11:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at The Penz Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The Penz Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Penz Hotel?

No, pets are not allowed.

The Penz Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 456 out of 651 reviews
Rating 8 - Good. 155 out of 651 reviews
Rating 6 - Okay. 27 out of 651 reviews
Rating 4 - Poor. 8 out of 651 reviews
Rating 2 - Terrible. 5 out of 651 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Our first stay at the Penz. Lovey, great service and can't beat the location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live this hotel. They got it right. The lighting in the room was really nice. The room had a nice glass table that rolled that was easy to move. It came in handy when my husband got hurt skiing and he had a hard time getting around.
Stayed 1 night in Oct 2025

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, professional staff, easy parking and great access to the beautiful city
Stayed 1 night in Oct 2025

10/10 Excellent

Laura, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025

10/10 Excellent

carrie, Goleta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and amazing rooftop dining! The breakfast buffet was the absolute best I have ever encountered! Within walking distance of several “must see” attractions. A perfect blend of contemporary luxuries in the midst of old world charm.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a beautiful breakfast easy to walk to all major sites
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel. The location is perfect. I took my mum for her birthday. The check in staff noticed and arranged a treat. All the staff were great but special mentions to the desk staff and Greg from the hotel bar. The breakfast was great and well worth it. The rooms were very comfortable. Only comment (particularly for British guests) was that the rooms did not have kettles. Not sure if the hotel provides the on request but, if you are like my mum and live on tea, it’s worth taking a travel kettle.
Stayed 4 nights in Sep 2025

8/10 Good

Allen, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, except right above a noisy restaurant... Luckily the noise subsided by midnight on Saturday, and the restaurant was mercifully closed on Sunday. Otherwise, a nice comfortable room, and the staff were friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Faina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast! Nice stuff
Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Absolutely amazing place. Everything phenomenal. Staff extra helpful. Accommodation etc first class. Breakfast best we have ever had
Stayed 1 night in Sep 2025

10/10 Excellent

Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Masataka

Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue we had was the air conditioner was not working properly, but other than that, it was good
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness
Disliked: Amenities
Noise from early morning deliveries. Lack of foreign language (English in particular) media or publications.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond EXCELLENT!! This was probably one of the nicest hotels my husband and I have stayed at. The breakfast was simply amazing. So many choices! From fresh bread and fruit, to salmon, eggs, and sausage and countless pastries! Best breakfast from a hotel we ever enjoyed! Please, stay here if you come to Innsbruck!
Stayed 1 night in Jul 2025

10/10 Excellent

Julius

Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable, would stay again

Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

On the positive side, the location was great, the rooms are nice and spacious, and the staff were friendly. However, we felt this place was overpriced and could not figure out why it was rated highly by others. The beds and pillows were uncomfortable. The WiFi would not work half the time. The shower got luke warm at best and wouldn't drain well. Seems like they need to put some money into upgrading the facilities and I'm sure when this place was built, it was a great hotel but they don't seem to have kept it up over the past 20 years.
Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Stayed 2 nights in Jul 2025