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Hotel Merkur Interlaken

3.0 star property

Photo gallery for Hotel Merkur Interlaken

Rooftop terrace
Double or Twin Room | Bathroom
Free daily continental breakfast
Double or Twin Room | Mountain view
Double or Twin Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is NZ$718
includes taxes & fees
21 June - 22 June

Explore the area

View map
Bahnhofstrasse 35, Interlaken, BE, 3800
  • Place, Alpine Garden
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪5 min walk‬
  • Place, Interlaken Casino
    ‪13 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪52 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Interlaken

Hotel Merkur Interlaken places you in the centre of Interlaken, within just a 15-minute stroll of Mystery Rooms and Interlaken Casino. Highlights at this hotel include free continental breakfast and a rooftop terrace. .Enjoy access to a driving range, horse riding/hire and scooter/moped rentals. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, charcoal grills and express check-out. Each morning free breakfast is served. There's also the convenience of limited parking. .With a stay at this 3-property class Central Interlaken hotel, you'll be 2.6 km (1.6 mi) from Lake Thun and 3.2 km (2 mi) from Lake Brienz.

What's nearby

  • Alpine Garden - 2 min walk - 0.2 km
  • Mystery Rooms - 5 min walk - 0.4 km
  • Hoeheweg - 5 min walk - 0.4 km
  • Kunsthaus Interlaken - 5 min walk - 0.4 km
  • Interlaken Casino - 13 min walk - 1.1 km

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bebbis Restaurants - ‬1 min walk
  • ‪X-Port West - ‬2 min walk
  • ‪Laderach Chocolate Suisse - ‬3 min walk
  • ‪Brasserie 17 - ‬5 min walk

About this property

Hotel Merkur Interlaken

Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A rooftop terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hotel Merkur Interlaken.

This 3-star Interlaken hotel is smoke free.

  • 36 guestrooms or units
  • 5 levels
  • Conference rooms
  • Continental breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
Hotel Merkur Interlaken offers 36 accommodations, which are accessible via exterior corridors and feature a hairdryer and fans. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Junior Suite, Patio
Essential by Dorint Interlaken
Central Interlaken
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
4.6 out of 5, Wonderful, 599 reviews
The price is NZ$725
includes taxes & fees
26 June - 27 June
Essential by Dorint Interlaken

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping centre
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in stairways (89 centimetre high)
  • Lift (80 centimetre wide door)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets and service animals are not allowed at Hotel Merkur Interlaken

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

What is the cancellation policy at Hotel Merkur Interlaken?

Hotel Merkur Interlaken offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Merkur Interlaken?

As of 14 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Merkur Interlaken on 21 Jun 2026 start from NZ$718, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Merkur Interlaken?

Onsite parking is limited.

Does Hotel Merkur Interlaken serve breakfast?

Yep, complimentary continental brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Merkur Interlaken?

No, Hotel Merkur Interlaken does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Merkur Interlaken?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Merkur Interlaken?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Merkur Interlaken?

There is a golf course next to Hotel Merkur Interlaken.

Hotel Merkur Interlaken Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 115 out of 340 reviews
Rating 8 - Good. 117 out of 340 reviews
Rating 6 - Okay. 68 out of 340 reviews
Rating 4 - Poor. 21 out of 340 reviews
Rating 2 - Terrible. 19 out of 340 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Good breakfast. Right across the street from the train station makes a great jump off spot to wherever your travels may take you. Very helpful and friendly staff. Good value,too.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service
Staff at this hotel outstanding. Very helpful , giving advise. Whilst we were there the breakfast room was being renovated and so we had our buffet breakfast at another hotel close by. View from our room beautiful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Zhenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in Intelaken
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location for shops & trains . Nice breakfast. Friendly staff. Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff Very convenient, easy to
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and comfy place to stay.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Anne

Liked: Amenities
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Stayed 1 night in May 2024
Verified

10/10 Excellent

David

Excellent location by the railway station. great breakfast
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean room
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Maria Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dianne

Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Ahmet

Liked: Cleanliness, staff & service
It’s very basic, clean,budget hotel for one night . Breakfast had good selections
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jiangming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs more protein options
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and clean

The hotel was located right opposite the train station which was really convenient and good!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

khan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.
Verified

10/10 Excellent

RANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Loveleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Yih Biow

Liked: Cleanliness, staff & service, property conditions & facilities
This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.
Stayed 1 night in Apr 2024

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