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Best Western Inverness Palace Hotel & Spa

4.0 star property
Upscale Inverness hotel in Inverness City Centre with full-service spa

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Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Front of property
Family Room, 2 Double Beds, Non Smoking
Restaurant
Reception
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Check out the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Popular LocationInverness Cathedral3 min walk
  • Popular LocationVictorian Market6 min walk
  • Popular LocationInverness Castle9 min walk
  • AirportInverness (INV)22 min drive

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking, View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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4.6 out of 5, Wonderful, (269)
The price is NZ$870
for 1 night
includes taxes & fees
27 May - 28 May
AC Hotel by Marriott Inverness

About the area

Inverness

Best Western Inverness Palace Hotel & Spa puts you in the heart of Inverness, within steps of Inverness Castle and Inverness Museum and Art Gallery. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Sleeping Beauty Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. Brasserie serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. 323 square feet (30 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Places within a 5-minute walk of this 4-property class Inverness City Centre hotel include Inverness Cathedral and Inverness Visit Scotland Information Centre.

What's nearby

  • Inverness Cathedral - 3 min walk
  • Eden Court Theatre - 6 min walk
  • Victorian Market - 6 min walk
  • Eastgate Shopping Centre - 6 min walk
  • Inverness Castle - 9 min walk

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • McDonald's - 4 min walk
  • Johnny Foxes - 2 min walk
  • Number 27 - 5 min walk
  • Zizzi - 2 min walk
  • Caledonian - 4 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Upscale Inverness hotel in Inverness City Centre with full-service spa
Best Western Inverness Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A fitness centre, spa services, and a fireplace in the lobby are also featured at the eco-certified Best Western Inverness Palace Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Inverness hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 3 buildings
  • Conference rooms
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Inverness Palace Hotel & Spa offers 110 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 17.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 for adults and from GBP 17.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

Is parking available at Best Western Inverness Palace Hotel & Spa?

Yep, Best Western Inverness Palace Hotel & Spa has a free self car park. Additionally there is valet parking for GBP 10 per stay. Onsite parking is limited.

How much does it cost to stay at Best Western Inverness Palace Hotel & Spa?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Best Western Inverness Palace Hotel & Spa on 16 May 2024 start from NZ$528.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Inverness Palace Hotel & Spa?

The closest beach to Best Western Inverness Palace Hotel & Spa is Dores Beach (12.1 km).

Is there a spa on site at Best Western Inverness Palace Hotel & Spa?

Yep, Sleeping Beauty Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Best Western Inverness Palace Hotel & Spa have a pool?

Best Western Inverness Palace Hotel & Spa has a pool and an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Best Western Inverness Palace Hotel & Spa family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as baby baths and free infant beds in the guestrooms, it's no surprise Best Western Inverness Palace Hotel & Spa is a hit with families.

Does Best Western Inverness Palace Hotel & Spa serve breakfast?

Sure does, buffet brekkie is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Best Western Inverness Palace Hotel & Spa?

No, Best Western Inverness Palace Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Inverness Palace Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Inverness Palace Hotel & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at Best Western Inverness Palace Hotel & Spa?

There isn't one on site, but Torvean Golf Club is a short 16-minute walk away.

Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 839 reviews" "
Rating 8 - Good. 276 out of 839 reviews" "
Rating 6 - Okay. 97 out of 839 reviews" "
Rating 4 - Poor. 50 out of 839 reviews" "
Rating 2 - Terrible. 14 out of 839 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out stay.
Beautiful hotel and well situated in the centre of Inverness. On arrival was given a key card to the room which didn’t work. The porter came to let us in only to be let into a room that was occupied to another customer. Thank goodness they weren’t in the room at the time. How embarrassing would that have been !! Spa staff were lovely and friendly not all staff were as friendly unfortunately
Stayed 3 nights in Feb 2024

10/10 Excellent

Jane

Stayed 2 nights in Feb 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel - service could be better
Average - hotel has been done well, however wifi was awful and gym was shut.
Stayed 1 night in Feb 2024

4/10 Poor

Kathleen

Stayed 3 nights in Jan 2024

10/10 Excellent

Jacqueline

Stayed 4 nights in Jan 2024

2/10 Terrible

David

Stayed 1 night in Jan 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shops and restaurants Dislikes, bed was extremely hard and car parking is limited, I only got parked in the car park once in a 4 night stay
Stayed 4 nights in Jan 2024

10/10 Excellent

mrs joyce

Liked: Staff & service, amenities, property conditions & facilities
The staff were very helpful, including reception and bistro. I left some utems in my room on departure and they posted them to me with no fuss. Can't them enpough
Stayed 3 nights in Jan 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Callum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Booked here because of the pool and sauna. They were great, but the hotel itself was just as good. Lovely interior and friendly, helpful staff. Would recommend!!
Stayed 1 night in Jan 2024