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 Ioannina •1 Room
 Ioannina • 1 Room
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Grand Serai Congress & Spa

5-star property
33, Dodonis Avenue, Ioannina, Epirus 0508 053 286
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5.0 out of 5
Exceptional!
See all 1 wotif Reviews

"Very friendly staff helpful .Wiuld recommend it. Great breakfast. " More

By a verified traveller on Mon 19 Sep 2016

Points Of Interest

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Hotel Description

A luxury stay in the heart of Ioannina awaits you at Grand Serai Congress & Spa. Within just a 10-minute stroll, you'll find Zosimaia Library and Folklore Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free buffet breakfast.

A day of pampering can include massages and facials. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, steam room, and pool loungers. 549 square feet (51 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of car rentals on site.

Places within a 15-minute walk of this 5-star Ioannina hotel include Art Gallery of Epirus Studies and Gallery of Epirus Studies Society.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$201* Per night/room 9 May - 10 May

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Traditional Suite, 1 Bedroom

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Grand Serai Congress & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Serai Congress & Spa

Everyone (1)
5 out of 5

Nice hotel good position

Very friendly staff helpful .Wiuld recommend it. Great breakfast.

Posted by on 19 Sep. 2016

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About the Grand Serai Congress & Spa

Location 33, Dodonis Avenue, Ioannina, Epirus 45221

Property Features

Grand Serai Congress & Spa offers its guests an outdoor pool, a steam room, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Grand Serai Congress & Spa. Limited free parking is available on a first-come, first-served basis. This 5-star Ioannina hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 6 buildings
  • Meeting rooms
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Grand Serai Congress & Spa offers 216 accommodations with minibars and safes. This Ioannina hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.

Grand Serai Congress & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up. For more details, please contact the property using the information on the booking confirmation.

Due to a temporary closure, the swimming pool, fitness facilities, and spa will be closed February 22-March 15, March 18-22, March 25-May 2, and May 7-December 21, 2024.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

  • Children stay free
  • Property Registry Number – 0622K015A0151001
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for negative COVID-19 test result requirement: 4
  • Minimum age for proof of COVID-19 vaccination requirement: 18

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mitsis Grand Serai Congress
  • Mitsis Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress Hotel Ioannina
  • Mitsis Grand Serai Congress Ioannina
  • Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
  • Mitsis Grand Serai Congress And Spa Ioannina
  • Grand Serai Congress Hotel Ioannina
  • Grand Serai Congress Ioannina
  • Grand Serai Congress
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel
  • Mitsis Grand Serai Congress Spa
  • Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel
  • Grand Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel Ioannina

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.