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Ana y Jose Holbox Hotel & Beach Club

Photo gallery for Ana y Jose Holbox Hotel & Beach Club

Beach bar
Deluxe Room, Ocean View
Reception
Rooftop terrace
3 outdoor pools, pool umbrellas, pool loungers
Luxury
4.5 star property
9.0

Wonderful

Luxury family-friendly hotel near Holbox Beach

At Ana y Jose Holbox Hotel & Beach Club, you can look forward to free continental breakfast, 3 poolside bars and a swim-up bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and a beach bar. Treat yourself to spa services, such as a hot stone massage, aromatherapy or a body scrub. The on-site Mexican cuisine restaurant, Ana’s Kitchen, features pool views. Enjoy on-site activities, such as volleyball, snorkelling and hiking/biking. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a free daily manager's reception and a rooftop terrace.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$402
includes taxes & fees
24 May - 25 May

Explore the area

View map
Paseo Carey y Caguama Zona 002 Mz 0107, Predio 3 y 4, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪8 min walk‬
  • Place, Bioluminescence Beach
    ‪10 min walk‬
  • Place, Punta Coco
    ‪11 min walk‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite

Master Suite

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bamboo

Bamboo

Bamboo

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Isla Holbox

A luxury stay in Isla Holbox awaits you at Ana y Jose Holbox Hotel & Beach Club. Within steps you'll find Yum Balam Nature Reserve and Holbox Beach within a 10-minute stroll. Highlights at this beachfront hotel include 3 outdoor swimming pools, 3 poolside bars and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs and aromatherapy. The restaurant, Ana’s Kitchen, serves Mexican cuisine. Miel de Luna Rooftop is the hotel's own rooftop bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site karaoke and pool loungers. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Free continental breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4.5-property class Isla Holbox hotel include Bioluminescence Beach and Punta Coco Beach.

What's nearby

  • Holbox Beach - 8 min walk - 0.7 km
  • Bioluminescence Beach - 10 min walk - 0.9 km
  • Punta Coco Beach - 10 min walk - 0.9 km
  • Punta Coco - 11 min walk - 1.0 km
  • Holbox Baseball Park - 18 min walk - 1.5 km

Restaurants

  • ‪the hot corner's bar - ‬4 min drive
  • ‪Tostaderia Seafood Bigfish - ‬4 min drive
  • ‪Quartieri Holbox - ‬3 min drive
  • ‪Complemento Cafe - ‬3 min drive
  • ‪Amaité - ‬4 min drive

About this property

Ana y Jose Holbox Hotel & Beach Club

Some rates at Ana y Jose Holbox Hotel & Beach Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. Bring your whole family to Ana y Jose Holbox Hotel & Beach Club for summer fun including 3 outdoor swimming pools, snorkelling and volleyball.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a rooftop terrace and a garden.

This 4.5-star Isla Holbox hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • 3 bars by the pool
  • 2 bars or lounges
  • Built in 2024
  • Continental breakfast (free)
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Dining venue
  • Swim-up bar
Ana y Jose Holbox Hotel & Beach Club offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Isla Holbox hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Front of property
AWA Holbox Hotel Boutique - Beach Front
Isla Holbox
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 461 reviews
The price is NZ$217
includes taxes & fees
14 May - 15 May
AWA Holbox Hotel Boutique - Beach Front

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Return airport shuttle (surcharge) from 11:00 AM to 6:00 PM at scheduled times and on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ana’s Kitchen
  • Arena Bar
  • Miel de Luna Rooftop

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Designer stores
  • Free beach club
  • Games
  • Hiking/biking trails
  • Karaoke
  • Snorkelling
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Magnifying mirror
  • Thin carpet in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night, plus a one-time cleaning fee of USD 19
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 200 per person (return)
  • Airport shuttle fee per child: USD 199 (from 4 to 14 years old)
  • Pet fee: USD 40 per pet, per night plus a one-off USD 19 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 47
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 47. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Y Jose Holbox Isla Holbox
Ana y Jose Hotel Beach Club Holbox Hotel
Ana y Jose Hotel Beach Club Holbox Isla Holbox
Ana y Jose Hotel Beach Club Holbox Hotel Isla Holbox

Frequently asked questions

Are there any beaches close to Ana y Jose Holbox Hotel & Beach Club?

Yep, Ana y Jose Holbox Hotel & Beach Club is a short 10-minute walk from Holbox Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find water sports equipment.

How much does it cost to stay at Ana y Jose Holbox Hotel & Beach Club?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Ana y Jose Holbox Hotel & Beach Club on 24 May 2026 start from NZ$402, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Ana y Jose Holbox Hotel & Beach Club?

There's no onsite spa, but this property does offer services like body scrubs as well as hot stone massages.

Does Ana y Jose Holbox Hotel & Beach Club have a pool?

Ana y Jose Holbox Hotel & Beach Club has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What makes Ana y Jose Holbox Hotel & Beach Club a romantic place to stay?

Beachfront dining and a champagne service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Ana y Jose Holbox Hotel & Beach Club.

Is Ana y Jose Holbox Hotel & Beach Club family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Ana y Jose Holbox Hotel & Beach Club is a hit with families.

Does Ana y Jose Holbox Hotel & Beach Club serve breakfast?

Yep, free continental breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Ana y Jose Holbox Hotel & Beach Club?

No, but there's an airport shuttle that runs from 11:00 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at Ana y Jose Holbox Hotel & Beach Club?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Ana y Jose Holbox Hotel & Beach Club?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ana y Jose Holbox Hotel & Beach Club?

Dogs are welcome at Ana y Jose Holbox Hotel & Beach Club, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Ana y Jose Holbox Hotel & Beach Club Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 48 reviews
Rating 8 - Good. 4 out of 48 reviews
Rating 6 - Okay. 7 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ingrid

Travelled with group
I requested clean towels, they didn’t provide the first time, I had to requested 3 times, no phones in the rooms, if you need anything you have to walk all the way to the lobby. Flies everywhere, they have those table fans but they can’t stop the flies landing in your food. Very unpleasant experience. Breakfast was included, I ordered the same thing everyday, they serve d me greysh looking eggs very mushy very disgusting, the following day they serve me scrambled eggs with carrots…. Customer service is great, Is not their fault upper management don’t take care of things….
Stayed 4 nights in Jan 2026

10/10 Excellent

Jannik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tolles und sehr sauberes Zimmer sowie eine geschmackvoll gestaltete, sehr besondere Anlage. Der Strand vor der Tür ist super und durch die vielen Liegen und Sitzsäcke ist es auch sehr convenient, diesen zu nutzen. Die Dachterrasse und der Pool dort sind unglaublich und man hat die Chance auf atemberaubende Sonnenuntergänge. Die Lage fanden auch top, obwohl (oder auch gerade weil) man nicht direkt im Zentrum ist. Man hat einen schönen Strand (viel schöner als die direkt im Zentrum) und ist trotzdem fussläufig (20 Minuten etwa) oder mit dem Rad (5-10 Minuten) recht schnell bei vielen netten Restaurants oder auch im Stadtzentrum. Die vielen negativen Kommentare zum Frühstück, den Fliegen etc. können wir nicht nachvollziehen. Das Frühstück war sehr vielseitig und lecker und es gab die üblichen Ventilatoren gegen die Fliegen. Auch haben wir nie länger als gewöhnlich auf irgendetwas gewartet, obwohl das Hotel voll war.
Stayed 6 nights in Jan 2026

6/10 Okay

Fan

Travelled with family
Water issues in the room and washrooms. Food was bad and a lot of flies around the beach dining area. Service was slow and not on time.
Stayed 2 nights in Jan 2026

6/10 Okay

Samuel

Liked: Cleanliness
A beautiful location, clean rooms and friendly staff that are trying their best to help customers at a new hotel that has a steep learning curve. I'm not sure why there are so many 5 star reviews given the obvious shared frustrations of many hotel guests. - Service was extremely slow, with a single drink order often taking 45mins-1hr. - There was a comically excessive amount of flies at the restaurant for breakfast every morning. This was the only restaurant on the island where we experienced this in a week. - The shower dividers are to short causing excess water in the bathroom every shower. - No do not disturb sign was provided at check-in and we found two people in our room doing turn down at 8pm after dinner the first night. - There is no beach walking acces to the main part of town. Back roads with debris and open garbage need to be used that can often flood if raining. - Prices for drinks and food at the hotel and are much higher than better quality options offered elsewhere in holbox. This place has great potential if they can keep improving to offer a better value service.
Stayed 6 nights in Dec 2025

10/10 Excellent

Marcos Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing especially Pablo and Gabriela they helped so much and were extremely courteous and very polite. Rooms were nice and clean and the private beach was amazing.
Stayed 4 nights in Dec 2025

10/10 Excellent

Laini

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful hotel, fabulous location right on the beach. The rooms are great, excellent staff and delicious food. No complaints at all! Safe place great for everyone- family, solo travelers or couples. I will definitely be returning.
Stayed 4 nights in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness
Stayed 6 nights in Oct 2025

10/10 Excellent

Kelly

Stayed 3 nights in Oct 2025

10/10 Excellent

Lucero Morales

Las instalaciones muy lindas, todo está muy nuevo, los alimentos excelentes, la pizza de langosta 10/10 , es caro pero el sabor de todo muy bueno, el desayuno incluid, excelente, lo único malo fue la habitación que me tocó, había mucho ruido de unas máquinas a cada rato, prendían y apagaban, total que te despertaba a media noche y en la madrugada, me tocó la habitación 106 cerca de la recepción, todo era lindo menos el ruido de esas máquinas y como se oye todo en esa habitación, a las 6am empezaba el ruido del personal.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jeanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incroyable séjour. Rarement vu aussi complet comme service/aimabilité/confort/beauté/déjeuner/propr’eté
Stayed 2 nights in Jan 2026

6/10 Okay

Isabella

Stayed 3 nights in Dec 2025

10/10 Excellent

Marianne Rytter

Liked: Cleanliness, staff & service, amenities
Vi blev opgraderet til master suiten og den var meget rummelig og smagfuldt indrettet. Superior-værelserne var udemærkede, men der er kun en siddeplads på terrassen hvilket ikke er specielt bekvemt. Hotellets personale er meget imødekommende og vi har følt os set og glade. Der er stadig nogle små justeringer på det nye hotel, men teamet heriblandt Jesus, Jair, Roberto, Irving, Gaby og Maria gør alt hvad de kan og mere til for at få gæsterne til at føle sig velkommen. Stranden er fantastisk og poolen er ligeledes pragtfuld. Lokationen er lidt væk fra byen, men meget afslappende og skøn. Vi tilbragte 10 dage her og kunne ønske vi havde mere tid.
Stayed 10 nights in Dec 2025

10/10 Excellent

Beatriz Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable
Stayed 4 nights in Nov 2025

10/10 Excellent

Mara

El hotel es muy bonito y
Stayed 2 nights in Nov 2025

6/10 Okay

Felix

Unser Aufenthalt im Ana y Jose war insgesamt okay, aber leider nicht so gut, wie es die Fotos und Beschreibungen erwarten ließen. Das Hotel ist preislich relativ günstig, was positiv ist, dennoch gab es einige Punkte, die den Gesamteindruck deutlich getrübt haben. Besonders störend war, dass selbst beim inkludierten Frühstück aktiv Trinkgeld eingefordert wurde. Auch nach jedem bestellten Cocktail wurde erneut nach Trinkgeld gefragt. Dadurch entstand schnell das Gefühl, dass die Freundlichkeit des Personals weniger authentisch und eher trinkgeldgetrieben war – für uns ziemlich unangenehm und definitiv kein entspannter Start in den Tag. Die Zimmer waren insgesamt relativ normal – schlicht, sauber und ausreichend für einen kurzen Aufenthalt. Allerdings fehlten einige praktische Details: • Die Badezimmertür benötigt dringend einen Griff, da sie sich nur umständlich öffnen und schließen lässt. • Wäscheleinen für nasse Badekleidung wären sehr hilfreich, gibt es aber nicht. • Hängematten – auf Holbox vielerorts üblich – fehlen komplett. • Die Handtücher werden sehr selten gewechselt, was grundsätzlich nachhaltig ist, aber sie sind so dünn, dass sie kaum trocknen und danach schnell unangenehm riechen. Ein weiterer deutlicher Negativpunkt waren die vielen Fliegen beim Frühstück. Gefühlt etwa 20 Fliegen an jedem Tisch, ohne dass das Hotel irgendwelche Maßnahmen dagegen ergriffen hätte. Ventilatoren oder einfache Abwehrlösungen hätten hier schon viel bewirken können. Dazu kam, da
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but food and drinks are way over price on the property.
Stayed 3 nights in Oct 2025

4/10 Poor

Pedro

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Normalmente no hago reseñas, pero en esta ocasión siento la obligación de compartir mi experiencia para evitar que otros pasen por lo mismo. El hotel, en general, está bien, pero mi calificación baja se debe a tres puntos críticos: 1. Ubicación: Está lejos de todo. Para cualquier salida hay que tomar taxi y cada recorrido cuesta $200 MXN, así que una simple ida a cenar termina siendo $400 extra. 2. Servicio muy lento: En el restaurante y en general. Hay suficiente personal, pero la supervisión es claramente deficiente. 3. Problemas serios con insectos: • Moscas: En el restaurante y la playa es casi imposible estar por la cantidad. Desayunando puedes tener 50 moscas encima. Esto se solucionaría fácilmente con ventiladores, velas anti-insectos o trampas, opciones económicas y disponibles en línea. • Mosquitos (Chaquistes): Una tarde, viendo el atardecer, terminé con más de 400 piquetes. Esta especie es muy pequeña y no sientes la picadura, pero al día siguiente es terrible. No fumigan ni advierten al huésped de esta situación. Por estas razones, yo no regresaría a este hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel aux petits soins, chambre fabuleuse
Stayed 3 nights in Nov 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities
Excelente hotel con un servicio maravilloso, todos los empleados sonrientes, atentos y listo para hacer de la estancia la mejor experiencia.
Stayed 1 night in Nov 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 4 nights in Oct 2025

10/10 Excellent

Sue

Stayed 2 nights in Oct 2025

10/10 Excellent

Benoit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est neuf et propre. Avec un personnel de qualité et très très serviable. Merci beaucoup à Fernando et son équipe 😁. On a toujours une magnifique vue sur la plage que ce soit dans la chambre, le restaurant ou la piscine à renversement sur le toit. La cuisine du restaurant est excellente. Juste le déjeuner compris vallait le prix de la chambre 😉. On retournerais à cet hôtel sans hésiter.
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrián

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joya de lugar, la comida súper deli, el rooftop con su alberca Infinitum está espectacular y más aún para ver desde ahí los atardeceres. Buen spot para desconectarte y relajarte de principio a fin. Además es pet friendly (eso sí, para perros pequeños). Lugar fav de la Isla
Stayed 1 night in Sep 2025

6/10 Okay

Vanessa

Travelled with partner
Disliked: Amenities, property conditions & facilities
No tiene habilitado el rooftop, siguen en construcción por tanto hay personal trabajado todo el día, en recepción tienen caos, no cuentan con todos los insumos para alimentos. Los baños de la piscina sin agua. No hay atención en el beach club.
Stayed 2 nights in Sep 2025