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Hotel Villas Caracol

Property class: 3.5

Photo gallery for Hotel Villas Caracol

A clear swimming pool surrounded by lounge chairs and palm trees.
Property video
A beachside lounge with wooden lounge chairs and a thatched-roof structure.
A cozy, rustic room with a wooden floor, a flat-screen TV, a sofa, and a table.
A wooden structure with a thatched roof and a mural of a woman surrounded by flowers.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is NZ$465
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Avenida Damero, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪1 min walk‬
  • Place, Punta Mosquito Beach
    ‪14 min walk‬
  • Place, Holbox Letters
    ‪19 min walk‬

Room options

View all photos for Junior Room, Garden View

A hotel room with a bed, a desk, a sofa, a ceiling fan, and a view of the outdoors.

Junior Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double Room, Balcony, Garden View

A hotel room with two beds, a ceiling fan, a wooden headboard, a nightstand, and a balcony with a table and chairs.

Junior Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Double Room, Pool View

A hotel room with two beds, a bench, a small table, and a view of the outdoors.

Junior Double Room, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room, Pool View

A hotel room with a bed, a desk, a sofa, a ceiling fan, and a view of greenery outside.

Junior Room, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Garden View

A bathroom with a bathtub, a chair, a table with a book, and a decorative wall piece.

Superior Room, Balcony, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Pool View

A bedroom with a bed, a teal sofa, a wooden coffee table, and a ceiling fan.

Superior Room, Pool View

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Partial Sea View

A balcony with a wooden table and chair, a hot tub, and a view of palm trees.

Superior Room, Balcony, Partial Sea View

  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double Room, Partial Ocean View

A hotel room with two beds, a wooden ceiling, a ceiling fan, a balcony with palm trees, and a dining area.

Junior Double Room, Partial Ocean View

  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room, Balcony, Partial Ocean View

A spacious bedroom with a large bed, a wooden bench, a dining table, and a balcony with a view of greenery.

Junior Room, Balcony, Partial Ocean View

  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment

A modern living room with a wooden coffee table, a sofa, and a dining area with a wooden bench and table.

Apartment

  • 3 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

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About the area

Isla Holbox

At Hotel Villas Caracol you'll be within steps of Holbox Beach and Yum Balam Nature Reserve. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The hotel's own poolside bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a garden and tour/ticket assistance. Free cooked-to-order breakfast is available daily between 8:00 AM and 10:30 AM. .Places within a 15-minute walk of this 3.5-property class Isla Holbox hotel include Paseo Kuka Beach Path and Punta Mosquito Beach.

What's nearby

  • Holbox Beach - 1 min walk - 0.1 km
  • Punta Mosquito Beach - 14 min walk - 1.2 km
  • Holbox Letters - 19 min walk - 1.6 km
  • Holbox Church - 19 min walk - 1.6 km
  • Main Square - 19 min walk - 1.6 km

Restaurants

  • ‪Another Clandestino - ‬17 min walk
  • Casa Alebrije
  • ‪Temoc - ‬17 min walk
  • ‪Mandarina - ‬15 min walk
  • ‪Casa Sandra Hotel - ‬11 min walk

About this property

Hotel Villas Caracol

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, tour/ticket assistance, and a garden are also featured at Hotel Villas Caracol.

Smoking is allowed in designated areas at this 3.5-star Isla Holbox hotel.

  • 16 guestrooms or units
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
Hotel Villas Caracol offers 16 accommodations with minibars and espresso makers. 43-inch Smart televisions come with cable channels.

This Isla Holbox hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and a hairdryer. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.03 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 007-007-002584/2025

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Villas Caracol Hotel
Hotel Villas Caracol Isla Holbox
Hotel Villas Caracol Hotel Isla Holbox

Frequently asked questions

What is the cancellation policy at Hotel Villas Caracol?

Hotel Villas Caracol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Villas Caracol?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Villas Caracol on 1 Sept 2026 start from NZ$465, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Villas Caracol?

Yep, Hotel Villas Caracol is a short 1-minute walk from Holbox Beach.

Does Hotel Villas Caracol have a pool?

Hotel Villas Caracol has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does Hotel Villas Caracol serve breakfast?

Sure does, free cooked-to-order breakfast is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Villas Caracol?

No, Hotel Villas Caracol does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Villas Caracol?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hotel Villas Caracol?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Villas Caracol?

No, pets are not allowed.

Hotel Villas Caracol Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 51 reviews
Rating 8 - Good. 5 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and tasty food.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Magen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property amenities, great food, drinks and fantastic staff. Would definitely stay again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the perfect location for relaxation. The hotel offered great amenities like yoga and meditation, massages, restaurant on site had great food and the included breakfast was the perfect way to start the day.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a truly wonderful hotel. Everything was perfect, a place where all the staff know your name and can’t do enough to help you. The sort of place you make a real connection with. The location is special at the end of the resort and where imo the beach is best (although it’s all beautiful). The room was spacious and comfortable, little extras like evening dessert treats, sunset drink at the beach etc. Very nice cocktail list and restaurant food was excellent quality.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was top of the line, with a large room and attached balcony with a comfortable couch for two. The cleaning staff came in daily and we loved the breakfast with a beach view. The hotel was in a perfect spot to walk the beach or take the path into town.
Beach front
Beach front
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff. Love the on-site restaurant. The food is amazing
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful stay we had at the hotel! The service was top notch, and the morning breakfast was terrific. The hotel pool and grounds are beautiful.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Thomas Killian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. Right on the beach
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
This place was an absolute gem! Small property and perfect for easy access to the pool.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Really cute, clean and great location. Food & drinks were really good. Love the vibes and the staff are the best, Natalia in the pool bar is the best. The owner are really sweet.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute pearl of a property. Rustic but luxurious. So child friendly but also lovely for adults too. We had a great stay!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Neczar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff! Beautiful stay right on the water. Easy communication on WhatsApp.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious and staff very friendly. Such a great customer service.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
We had a fantastic time! The location is beautiful, surrounded by stunning scenery. The staff were friendly and welcoming, making our stay even more enjoyable. One of the highlights was the adorable raccoons in the area, which were simply amazing to see up close. Highly recommend this place for a great stay!
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! From checking in to checking out. The staff treated us like family. Food was delicious and that was every single meal. I highly recommend this resort and would definitely stay here again. Highly satisfied with our stay. Thank you Villas Caracol for an unforgettable stay.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas Caracol is a hidden gem that offered us the tranquility and beauty we were seeking. The beachfront is stunning and the location is perfect for couples and families wanting to relax away from the island's noise. The property is lush, with beautifully decorated rooms that feel private, resembling treehouses. To my delight, the staff surprised me with a birthday celebration, complete with cake, champagne, and balloons in my room. The exceptional service continued with delicious drinks from bartender Natalie at the swim-up bar. Cleanliness was top-notch, and every meal was better than what we've had at other hotels, highlighting their focus on guest satisfaction. I especially enjoyed a wonderfully relaxing massage. Punta Moquito is beautiful, and while we didn't want to leave, the location made getting to town easy. If you’re looking for a perfect getaway, just book it!
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Mathijs

Liked: Cleanliness
It is a beautiful building and the rooms are spacious and cleaned daily. The pool area is very well maintained and comfortable. The water pressure is excellent and staff are very friendly and if you want to be sure something gets done fast and well then ask valentina who is very efficient. The breakfast experience is underwhelming. The kitchen is clearly understaffed at breakfast peak hours which creates waiting times in excess of 30 minutes despite the more than sufficient number of waiters because it is all a-la-carte. The entire island is quite expensive (think: more then paris or amsterdam), but this hotel takes it a step further: if you booked breakfast included, then you are allowed to choose 1 dish and you get 1 cup of coffee and 1 glas of juice. If you want an additional dish, just some extra toast or even just a second latte/capucino, you will be charged for it. I think that is a bit sad.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Luisa Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hugues

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel. Grand confort : literie de qualité. Belle piscine. Restaurant très bon. Accès direct à la plage. Personnel aux petits soins. Je recommande.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Georges

Liked: Cleanliness, amenities, property conditions & facilities
Le confort de la chambre, le petit déjeuner face à la mer et la piscine. Pour nous, l’éloignement du village était un plus et l’incroyable punta mosquito facilement accessible à pied. Aucun doute que nous reviendrons à cet hôtel lors d’un prochain séjour à Holbox.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities
El Hotel era muy bonito, muy limpio y todo el personal era muy amable
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bonito, habitaciones amplias y bien cuidadas ! Y todo el personal (recepcionistas, meseros, housekeeping etc…) súper amables, con excelente servicio al cliente! Súper recomendado este hotel!
Stayed 2 nights in Aug 2025