Villas HM Palapas del Mar

4.0 star property
Beachfront hotel with 2 outdoor pools and free breakfast

Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Lobby
Poolside bar
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
The current price is NZ$188
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪2 min walk‬
  • Place, Holbox Letters
    ‪11 min walk‬
  • Place, Holbox Ferry
    ‪13 min walk‬

Room options

Junior Suite Superior sea front: 1 king bed or 2 queen beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
Desk
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Junior Suite (Single)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
Desk
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Junior Suite Superior: 2 queen beds o 1 king bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
Desk
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Junior Suite with private pool: 2 queen beds

8.0 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite sea front and private pool: 2 queen beds

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Hairdryer
  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

About the area

Isla Holbox

At Villas HM Palapas del Mar you'll be within steps of Holbox Beach and Yum Balam Nature Reserve. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 bars/lounges and a restaurant. .The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site pool loungers. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free self-service breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Isla Holbox hotel include Holbox Church and Whale Shark Pier.

What's nearby

  • Holbox Beach - 2 min walk - 0.2 km
  • Holbox Letters - 11 min walk - 1.0 km
  • Main Square - 11 min walk - 1.0 km
  • Holbox Ferry - 13 min walk - 1.1 km
  • Bioluminescence Beach - 6 min drive - 3.2 km

Restaurants

  • ‪El Ñañas - ‬7 min walk
  • ‪capitancapitan - ‬11 min walk
  • ‪Aldea Kuka - ‬7 min walk
  • ‪Mandarina - ‬10 min walk
  • ‪Casa Sandra Hotel - ‬6 min walk

About this property

Villas HM Palapas del Mar

Beachfront hotel with 2 outdoor pools and free breakfast
Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar.

This 4-star Isla Holbox hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • No smoking on site
  • Bar by the pool
  • Dining venue
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Frequently asked questions

What is the cancellation policy at Villas HM Palapas del Mar?

Villas HM Palapas del Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villas HM Palapas del Mar?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Villas HM Palapas del Mar on 6 Oct 2025 start from NZ$187.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Villas HM Palapas del Mar?

Yep, Villas HM Palapas del Mar is a short 2-minute walk from Holbox Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Does Villas HM Palapas del Mar have a pool?

Villas HM Palapas del Mar has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is Villas HM Palapas del Mar family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Villas HM Palapas del Mar is a hit with families.

Does Villas HM Palapas del Mar serve breakfast?

You bet, complimentary self-service breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Villas HM Palapas del Mar?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Villas HM Palapas del Mar?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Villas HM Palapas del Mar?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Villas HM Palapas del Mar?

No, pets are not allowed.

Reviews

Villas HM Palapas del Mar Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Terry

Travelled with group

Meh....

several things determined my rating. The island was having water issues from the mainland so we were only allowed to shower, flush at certain times certainly not the fault of the hotel but wasn't fun. We had to wait 4 days for them to fix one of our shower heads and it ended up taking 2 minutes to fix it they are in no hurry to make something right. There are 2 pools, the main pool was not open for 75% of our stay and the other pool closed at 7 PM. The food is disgusting, I ordered a margarita pizza and it arrived with ceddar cheese, oregano powder and a crust I have no idea where it came from. Drinks and beach service were great. Great location, rooms are decent but the service overall except for beach service really could use improvement. Especially the service at the front desk.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so nice! Staff was friendly, food was good, bar service and beach service were excellent. Housekeeping did a fantastic job! I can't wait to go back again!! short walk into town, I can't say enough, we will defiantly be back!!!!!!!!!!!!!
Stayed 7 nights in Jun 2025

6/10 Okay

Mahtab

The cleanjng st
Stayed 5 nights in May 2025

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2025

4/10 Poor

Francisca

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Be very careful with Expedia. They do false advertising. Read your receipt, word by word before making your reservation or you will be surprised once at the property with surprise fees like ours, $347.00 additional fees that Expedia refuses to refund. They advertise that the property considers all kids “adults”, but suddenly at the property their age matters and they charge you extra. I’m still waiting on Expedia. I have a recording of the manager pretty much admitting it is their mistake, but I should have also checked with the facility directly. For the price; I’ve stayed at way better places. Room was infested with ants, all over, including the bed. When I reported it to the staff, I got a bottle of Raid. We were given another room for the night, which smelled terrible, AC did not work, and pillow shams smelled like someone had slept there and the sheets were not changed. We paid extra for a private pool that was never serviced. The water was so unsanitary appearing, I didn’t let my kids swim in it much. Sheets were never changed, even when requested. You get charged a $20 for each pool towel. The only decent thing was breakfast. But even during our stay they decided to have some repairs, which gave off a terrible smell all the way to the pool.
Stayed 4 nights in May 2025

10/10 Excellent

Sophia, Cypress

Stayed 5 nights in May 2025

10/10 Excellent

gina

Stayed 4 nights in May 2025

8/10 Good

David H

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this quiet small property. Appreciate the staff. Although it was quit confusing after making reservations through Expedia I then received an email from Villas HM Palapas indicating if I didn't pick a room number we could lose our reservations, yet when I went to choose the room I only had one choice. Then a few days later I was told we had to pay an additional fee for the room we requested! WHAT!? Don't fall for this. You do not need to pick your room of choice. All the rooms I'm sure are lovely but I felt this was the resorts way of making more money off us. So once we arrived we not only had to pay for our room we reserved but the additional taxes. For this i was disappointed.
Stayed 9 nights in May 2025

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
property was clean, and staff was very friendly rooms were perfect size and our kids loved the pool
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Matthew Lee, Belhaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing resort. Food was great with different international cuisines each night. Loved the personal pool with our room. Best place to stay if you are looking for slow pace and relaxing vibe.
Stayed 7 nights in May 2025

10/10 Excellent

Ravneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Minus the unexpected extra person charge, we had a great stay. The beach is beautiful.
Stayed 5 nights in Mar 2025

8/10 Good

william

Stayed 8 nights in Apr 2025

8/10 Good

Lynette

Stayed 5 nights in Apr 2025

10/10 Excellent

Bryan, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading a few reviews I was a bit worried about what to expect, but it was nothing that I experienced. Staff were great, breakfast was awesome, and property was beautiful. Felt like a boutique hotel but with a very cool theme. Beach access is great and wonderful for watching sunsets. Pools are also great and both can get a little crowded but never too much. We had 0 issues with safety either. Walkable to the town and far enough for quiet nights. 10/10 experience. We never got our welcome drink I guess cause we checked in in the evening but breakfast was pretty good and solid. Didn’t have all inclusive so kind of felt like you couldn’t get anything at the hotel past breakfast and that could be a little more clear but never had WiFi issues either. A beautiful hotel and experience, would recommend for sure. If only doing all inclusive on a night or two, the BBQ night and Mexican night looked the best and had music. Would recommend for the hotel to get golf carts as not everyone wants to drive the bigger Polaris. Bike riding on sand is not easy.
Stayed 5 nights in Apr 2025

2/10 Terrible

Patricia Adame, Hutto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Had High expectations for HM Villas Palapas Del Mar. my husband and I were supposed to stay 7 days. By the 2nd day I’ve had enough. I had never experience such bad, racist service. We will be completely ignored because we are not Caucasian. We definitely think, the staff assumed because of our color we had no money to tip. We had already paid for the full stay, but at that point we didn’t care go spent extra money where we could be treated w dignity and respect. Even in our check in, did not get offered upgrades or the Platinum all inclusive. We had to find out later we couldn’t get some items because we were not Platinum. If you want to leave the comfort of your home to get treated like this. Think twice.
Stayed 6 nights in Apr 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived I didn’t have cash for the taxi and the front desk gentleman kindly let me borrow cash until I was able to go to an ATM. So very kind. The place itself was SUPER clean and in a great part of the island. Quiet yet walkable to the town and on a big part of the beach.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the food is absolutely fantastic! I highly recommend if you are looking for a quiet and peaceful vacation!
Stayed 5 nights in Apr 2025

10/10 Excellent

Pedro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - Friendly staff, good facilities, good and varied food options
Stayed 4 nights in Apr 2025

6/10 Okay

Stephanie, Clitherall

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Property all inclusive had many limitations and service was very slow.
Stayed 6 nights in Mar 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place!
Stayed 5 nights in Apr 2025

10/10 Excellent

Ann, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 nights at this hotel and did the basic all inclusive ! Our room had a private pool which i really enjoyed. Small resort and perfect ! Food, staff and location is amazing !!!
Stayed 10 nights in Mar 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet beach location with many loungers/palapas! Short walk to the town. There is a Convenience store next to the resort/beach which is nice! Daily breakfast buffet had good variety. Highly recommend a room with a private pool! Staff was very friendly and helpful!
Stayed 7 nights in Apr 2025