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Balu Hotel

2.0 star property
Hotel with a rooftop terrace, steps from Isla Mujeres Ferry Terminal

Photo gallery for Balu Hotel

Exterior
Point of interest
Basic Double Room, Balcony, Ocean View
Basic Double Room, Balcony, Ocean View
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Pet-friendly
  • Air conditioning
  • Free WiFi
The current price is NZ$127
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, 77400
  • Place, Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Place, Dolphin Discovery
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪105 min drive‬

Room options

View all photos for Basic Double Room, Balcony, Ocean View

Basic Double Room, Balcony, Ocean View

Basic Double Room, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Shared Dormitory

Free WiFi

Basic Shared Dormitory

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Basic Shared Dormitory

Free WiFi

Basic Shared Dormitory

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 1
  • 4 Twin Bunk Beds

About the area

Isla Mujeres

Balu Hotel places you steps from Isla Mujeres Ferry Terminal and within a 10-minute stroll of North Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a rooftop terrace and a library. Additionally, you'll find tour/ticket assistance, luggage storage and a front desk safe. .Sights in the region of this Centro - Supmza 001 hotel include Ultramar Ferry Puerto Juárez and Langosta Beach.

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.2 km
  • Miguel Hidalgo - 3 min walk - 0.3 km
  • North Beach - 8 min walk - 0.7 km
  • Isla Mujeres Cemetery - 9 min walk - 0.8 km
  • Dolphin Discovery - 11 min drive - 5.3 km

Restaurants

  • ‪Luna Grill - ‬4 min walk
  • ‪Muelle 7 - ‬6 min walk
  • ‪Los Mariscos De Humo - ‬6 min walk
  • ‪Picus - ‬4 min walk
  • ‪MARINA BARTOLOMÉ - ‬2 min walk

About this property

Balu Hotel

Hotel with a rooftop terrace, steps from Isla Mujeres Ferry Terminal
As a guest of Balu Hotel , you'll find an outdoor pool, a rooftop terrace, and a library. Public spaces have free WiFi. Balu Hotel also features tour/ticket assistance and a front desk safe.

Smoking is allowed in designated areas at this Isla Mujeres hotel.

  • 10 guestrooms or units
  • Terrace on the roof
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Smoking in designated areas
Balu Hotel offers 10 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free WiFi
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4.0 out of 5, Very good, 398 reviews
The price is NZ$172
includes taxes & fees
6 Nov - 7 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash.

Frequently asked questions

Are there any beaches close to Balu Hotel ?

Yep, Balu Hotel is a short 9-minute walk from North Beach.

How much does it cost to stay at Balu Hotel ?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Balu Hotel on 7 Nov 2025 start from NZ$147.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Balu Hotel have a pool?

Balu Hotel has an outdoor pool.

Is there a free airport shuttle available at Balu Hotel ?

No, Balu Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Balu Hotel ?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Balu Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

4/10 Poor

Juana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wasn’t good for me
Stayed 6 nights in Jun 2025

10/10 Excellent

Alexane

Travelled with partner
Liked: Cleanliness, amenities
J’ai passé un excellent séjour avec mon copain. Le personnel est adorable, la chambre est impeccable et la piscine super agréable !! Je recommande fortement ☺️
Stayed 1 night in May 2025

8/10 Good

Carlos Alberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es justamente como se ve en las fotos, los detalles de madera en los balcones, la alberca, la habitación estaba limpia y tenía aire acondicionado. Precio accesible acorde a lo que recibimos. En cuanto a las áreas de mejoras, la regadera acumulaba el agua debido a que el declive estaba al lado contrario de la coladera. Y quizá la terraza en el techo podría estar mejor adecuada y estaría súper genial si lo acondicionaran mejor. Pero en general fue buena experiencia en la estancia. Cerca del ferry y no muy lejos de playa norte. Solo está un poco escondido.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean François

Travelled with family
Liked: Amenities
Perfecto
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
muy buena relación precio-calidad. muy buena ubicacion
Stayed 1 night in Jul 2025

2/10 Terrible

LUIS FERNANDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servico al cliente, mala atención.
Stayed 1 night in May 2025

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025