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Balu Hotel

2.0 star property

Photo gallery for Balu Hotel

A balcony with a thatched roof, two blue wire chairs, and a view of the sea with boats.
A room with two white chairs, a wooden bookshelf, and a large mirror on the wall.
Basic Double Room, Balcony, Partial Ocean View
A rooftop pool with a wooden deck, a palm tree, and two wicker chairs.
A building with a balcony, string lights, and a tree.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$139
includes taxes & fees
13 July - 14 July

Explore the area

View map
Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪82 min drive‬

Room options

View all photos for Basic Double Room, Balcony, Partial Ocean View

Basic Double Room, Balcony, Partial Ocean View

Basic Double Room, Balcony, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A neatly made bed with a blue pillow, a striped towel, and a wooden nightstand with a lamp and books.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A room with two beds, a wooden desk, and a chair.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Shared Dormitory, Women only

A dormitory room with bunk beds, a ceiling fan, wooden beams, and a teal curtain.

Standard Shared Dormitory, Women only

  • 1 bedroom
  • Sleeps 1
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Business Double Room

A bedroom with a wooden bed frame, a desk with a chair, a small table, and a blue curtain.

Business Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Shared Dormitory, Multiple Beds

Basic Shared Dormitory, Multiple Beds

Basic Shared Dormitory, Multiple Beds

  • 1 bedroom
  • Sleeps 1
  • 4 Single Bunk Beds
  • Free Wi-Fi

View all photos for Basic Shared Dormitory

A room with bunk beds, a large window with curtains, and tiled flooring.

Basic Shared Dormitory

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 4 Single Bunk Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room, 1 Bedroom

A room with two beds, a nightstand, and a window with curtains.

Standard Quadruple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Quadruple Room

A room with two beds, a window with curtains, a plant, and two pink chairs.

Classic Quadruple Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

A bedroom with a wooden bed, a nightstand with a plant, a window with curtains, and a chair.

Comfort Room

  • Partial sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room

A bedroom with a bed, a wooden nightstand, a mirror, a door leading to a bathroom, and a window with a curtain.

Panoramic Room

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

A room with two beds, a wooden table, a white chair, and a ceiling fan.

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Isla Mujeres

Balu Hotel places you steps from Isla Mujeres Ferry Terminal and within a 10-minute stroll of North Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a rooftop terrace and a library. Additionally, you'll find tour/ticket assistance, luggage storage and a front desk safe. .Sights in the region of this Centro - Supmza 001 hotel include Ultramar Ferry Puerto Juárez and Langosta Beach.

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.3 km
  • North Beach - 8 min walk - 0.7 km
  • beach near Centro - 8 min walk - 0.7 km
  • Faro de Punta Norte - 9 min walk - 0.8 km
  • Isla Mujeres Cemetery - 9 min walk - 0.8 km

Restaurants

  • ‪Luna Grill - ‬4 min walk
  • ‪MARINA BARTOLOMÉ - ‬2 min walk
  • ‪Mocambo Lancheros - ‬3 min walk
  • ‪Sonny's Pizza - ‬4 min walk
  • ‪Cockteleria Picus - ‬4 min walk

About this property

Balu Hotel

As a guest of Balu Hotel , you'll find an outdoor pool, a rooftop terrace, and a library. Public spaces have free WiFi. Balu Hotel also features tour/ticket assistance and a front desk safe.

Smoking is allowed in designated areas at this Isla Mujeres hotel.

  • 10 guestrooms or units
  • Terrace on the roof
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Smoking in designated areas
Balu Hotel offers 10 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Hotel Posada Del Mar
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3.9 out of 5, Good, 1,005 reviews
The price is NZ$201
includes taxes & fees
8 July - 9 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Frequently asked questions

Are there any beaches close to Balu Hotel ?

Yep, Balu Hotel is a short 9-minute walk from North Beach.

How much does it cost to stay at Balu Hotel ?

As of 7 Jul 2026, prices found for a 1-night stay for 2 adults at Balu Hotel on 13 Jul 2026 start from NZ$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Balu Hotel have a pool?

Balu Hotel has an outdoor pool.

Is there a free airport shuttle available at Balu Hotel ?

No, Balu Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Balu Hotel ?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Balu Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and well kept for the price.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ava

Liked: Cleanliness, amenities
We loved Alise and all the staff! No bugs, no worries, friendly people. Cute kitties are a bonus ! Very great location for walkers and foodies :) we would definitely return!
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Laurie

We asked for two beds and got one twin and one double bed… a challenge to fit 4 people this way. The staff was very friendly though.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Hilda

Liked: Cleanliness, staff & service, room comfort
Great staff! Have nothing but nice things to say about the staff. Water pressure in shower was horrid, and water pressure in sink was so strong it splashes water everywhere when you turn it on.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Balu Hotel was amazing for our family! We live on the island and wanted to do a staycation for our daughter's birthday. We really appreciated the staff being so kind and welcoming. Loved that our dogs were allowed the rooms allowed easy access for them to go outside. The pool was great - our daughter couldn't get enough of it. The hotel itself was wonderful on its own, and it is in a fantastic district where you can walk to anything your heart desires - restaurants, parks, beaches. Already planning our next staycation here. Thanks for a great stay!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Bali Isla Mujeres was amazing! From the moment we arrived, the staff was super friendly and made us feel right at home. The place has a peaceful, tropical vibe, perfect for relaxing and enjoying the island. The rooms are clean, comfortable, and beautifully decorated — you can tell they pay attention to every detail. The location is excellent too, just a short walk from the beach, restaurants, and the main attractions. It’s a great spot for anyone looking for comfort, great service, and a chill atmosphere. I’d definitely stay here again and recommend it to anyone visiting Isla Mujeres!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

RICK

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Toilets didn’t flush and all there was is a bed. Very strange set up. No dresser or TV Very clean though
Stayed 1 night in Feb 2026
Verified

4/10 Poor

John Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
Bed was like concrete. Zero amenities. 1 roll of toilet paper and not replaced even when only a few square remained. No blankets only a sheet. Room opened to back alley which reeked of sewer. We were pool level perhaps the floors above were better. Price was cheap at $80 Canadian a night. This is first bad Hotel/Hostel/Air BnB I’ve ever given in our 10 years of visiting here. Rooftop patio had great views. Shower was an adventure and sink in bathroom shoots ever direction like streaming lasers except towards your hands.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wasn’t good for me
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bien situé, personnel très agréable. Propre et calme.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Jose Nathaniel

Liked: Cleanliness, staff & service
La habitación era muy amplia y cumplía con lo necesario. La cama mas cercana al balcón rechinaba mucho y cerca de la puerta, el techo y pared no tenían recubrimiento. Lupi en la recepción fue genial.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Miriam Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, está muy cerca de la llegada del ferri y cómoda para descansar, no tiene tv las habitaciones pero después de estar todo el día fuera no hace falta tv
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato fue excelente, nos ayudaron con información para hacer de nuestra estadía una experiencia acogedora. El detalle del café por la mañana se agradece mucho. Lupi es una gran persona y sin duda nos gustaría regresar con ella
Zona de alberca
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Santiago

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La habitacion y la atencion super bien, pero el baño daba mucho que desear con sus instalaciones hidraulicas
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
El personal increíbles y muy claras, las habitaciones muy limpias, a 2 cuadras del muelle, todo excelente y un muy buen precio
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito, sencillo y céntrico. Con una alberca para disfrutar luego de ir a la playa
Stayed 1 night in Sep 2025
Verified

8/10 Good

Carlos Alberto

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es justamente como se ve en las fotos, los detalles de madera en los balcones, la alberca, la habitación estaba limpia y tenía aire acondicionado. Precio accesible acorde a lo que recibimos. En cuanto a las áreas de mejoras, la regadera acumulaba el agua debido a que el declive estaba al lado contrario de la coladera. Y quizá la terraza en el techo podría estar mejor adecuada y estaría súper genial si lo acondicionaran mejor. Pero en general fue buena experiencia en la estancia. Cerca del ferry y no muy lejos de playa norte. Solo está un poco escondido.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jean François

Liked: Amenities
Perfecto
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alexane

Liked: Cleanliness, amenities
J’ai passé un excellent séjour avec mon copain. Le personnel est adorable, la chambre est impeccable et la piscine super agréable !! Je recommande fortement ☺️
Stayed 1 night in May 2025
Verified

2/10 Terrible

LUIS FERNANDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servico al cliente, mala atención.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cristian emmanuel

Stayed 1 night in Mar 2026
Verified

8/10 Good

Alfredo

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

jennifer

Stayed 5 nights in Jan 2026