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Aparthotel

Casa Serena

Property class: 2

Photo gallery for Casa Serena

A wooden deck with two lounge chairs and a small hot tub overlooking the sea at sunset.
A modern living room with a sofa, coffee table, and a television. There is a large window with a view of the ocean.
A dining table set with plates, glasses, and a centerpiece.
A modern living room with a glass table, a sofa, and a TV mounted on the wall. There is a view of the ocean through large windows.
A modern bedroom with a large bed, a desk, and a sofa. There is a TV on the wall and a view of the ocean.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • Barbecue grill
The current price is NZ$584
includes taxes & fees
13 Aug - 14 Aug

Explore the area

View map
Avenida Perimetral Oriente, Isla Mujeres, QROO, 77400
  • Place, Crayola House
    ‪2 min walk‬
  • Place, Garrafon Natural Reef Park
    ‪3 min drive‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪3 min drive‬

Room options

View all photos for Family Apartment, Sea View, Sea Facing

A pool area with lounge chairs and a pergola.

Family Apartment, Sea View, Sea Facing

  • Sea view
  • 300 sq m
  • 6 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds, 2 Single Bunk Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, 3 Bedrooms, Patio, Pool View

A poolside area with lounge chairs and a large tree in the background.

Comfort Apartment, 3 Bedrooms, Patio, Pool View

  • 100 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 1 Large Single Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Design Apartment, 2 Bedrooms, Balcony, Sea View

A modern living room with a sofa, coffee table, and a television. There is a large window with a view of the ocean.

Design Apartment, 2 Bedrooms, Balcony, Sea View

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed, 1 Single Bunk Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 3 Bedrooms, Sea View, Tower

A bedroom with a large bed, a TV, a bookshelf, a seating area with a view of the ocean, and a balcony with a hanging light fixture.

Luxury Apartment, 3 Bedrooms, Sea View, Tower

  • Sea view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed, 1 Single Bunk Bed and 1 Single Murphy Bed
  • Free Wi-Fi

About the area

Isla Mujeres

At Casa Serena you'll be 3.5 km (2.1 mi) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3.6 km (2.3 mi) from North Beach. Highlights at this beach aparthotel include 2 outdoor swimming pools and in-room free WiFi. .Each apartment is individually decorated and features a TV with digital channels, along with a coffee/tea maker, heated floors and a wardrobe or cupboard. .This aparthotel offers a terrace and gas grills. Additionally, you'll find laundry facilities. There's also the convenience of free parking nearby. .Near this Colonia Meteorológico aparthotel, you'll find Isla Mujeres Ferry Terminal.
View more Aparthotels in Isla MujeresOpens in a new window

What's nearby

  • Crayola House - 2 min walk - 0.2 km
  • Garrafon Natural Reef Park - 3 min drive - 1.8 km
  • Mundaca House - 3 min drive - 1.8 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 3 min drive - 1.8 km
  • North Beach - 6 min drive - 3.9 km

Restaurants

  • ‪Zaza Beach Club - ‬4 min drive
  • ‪Albatros Beach Club - ‬3 min drive
  • MARINA BARTOLOMÉ
  • ‪Icebar - ‬3 min drive
  • ‪La Casa del Tikinxic - ‬3 min drive

About this property

Casa Serena

Casa Serena offers its guests 2 outdoor swimming pools. A terrace, barbecue grills, and laundry facilities are also featured at Casa Serena.

Smoking is allowed in designated areas at this Isla Mujeres aparthotel.

  • 5 guestrooms or units
  • 4 levels
  • 3 buildings
  • Beach lounge chairs
  • Poolside lounge chairs
  • Self-service laundry
  • Terrace
  • BBQ grill(s)
  • Smoking in designated areas
Casa Serena offers 5 accommodations with coffee/tea makers. Each accommodation is individually furnished and decorated. Digital televisions are provided. This Isla Mujeres aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

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includes taxes & fees
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Property amenities

Beach

  • White sand beach (direct access)
  • Beach loungers

Pool/Spa

  • 2 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available

Food and drink

  • Coffee/tea maker

Bedrooms

  • Bedsheets provided

Living spaces

  • Heated floor

Entertainment

  • 40-inch TV with digital channels

Outdoor areas

  • Gas grill
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Designated smoking areas

Location highlights

  • Near the bay
  • Near the ocean

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 5 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Casa Serena Aparthotel
Casa Serena Isla Mujeres
Casa Serena Aparthotel Isla Mujeres

Frequently asked questions

Are there any beaches close to Casa Serena?

The closest beach to Casa Serena is Delfines Beach (19.8 km).

How much does it cost to stay at Casa Serena?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Casa Serena on 13 Aug 2026 start from NZ$584, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Serena have a pool?

Casa Serena has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Casa Serena?

No, Casa Serena does not offer an airport shuttle service.

What time are check-in & check-out at Casa Serena?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Casa Serena?

No, pets are not allowed.

Casa Serena Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

NAOMI

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, super clean, amazing views from the property,
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
This is a beautiful property. That said, the listing was misleading regarding several advertised amenities. One of the primary reasons we selected this property was the advertised beach access. While there is direct access to the cliffside views, there is no actual direct access to the beach below. Guests must walk a considerable distance off-property to find a safe path down to the shoreline. Additionally, the listing photos strongly suggested the unit included a kitchen or at least some type of food preparation and refrigeration area. Upon arrival, we discovered there was no kitchen and not even a mini refrigerator available. We were also informed at check-in that the rooftop pool was under maintenance and unavailable during our stay. When we asked about the kitchen shown in the listing photos, we were told it belonged to a separate listing. We reasonably assumed it was a shared amenity, as many properties advertise common spaces this way. Unfortunately, this was more than a convenience issue. My wife recently underwent surgery and has strict dietary and medication storage requirements. Access to refrigeration was a major factor in choosing this property. Instead, we spent much of our stay searching for ice to keep medications and supplements at a safe temperature. No small task on an island without 24 hour stores. The property itself is lovely but the listing should more accurately reflect the amenities actually available so guests can make informed decisions.
Stayed 7 nights in Apr 2026