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5.0 out of 5

"Extremely friendly polite and very helpful staff despite having to deal with a few tricky problems with our luggage, even after we had left there. " More

By a verified traveller on Sun 15 Jul 2018

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Hotel Description

A luxury stay in the heart of Istanbul awaits you at AJWA Sultanahmet. Within just a 10-minute stroll, you'll find Column of Constantine and Grand Bazaar. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A relaxing visit to AFIYA SPA can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and reflexology. Enjoy the gym, Turkish bath/hammam, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Istanbul City Center hotel include Turkish and Islamic Art Museum and Basilica Cistern.

Deluxe French Street View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$472* Per night/room 14 May - 15 May

Deluxe Twin Vertical Greenery View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Street View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Corner Suite French Street View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Sultan Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

AJWA Sultanahmet ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for AJWA Sultanahmet

Everyone (1)
5 out of 5

Beautiful traditional hotel and great staff

Extremely friendly polite and very helpful staff despite having to deal with a few tricky problems with our luggage, even after we had left there.

Posted by on 15 Jul. 2018

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Comment from Hotel Management

19 Jul. 2018 by Ajwa Hotel Sultanahmet

Thank you for your review and for choosing Ajwa Hotel Sultanahmet. It is great to hear that you were impressed with our staff and service. We always want to take the best care of our customers and we are glad to hear that we have managed to keep our promise Having made necessary warnings, we are deeply sorry to hear the situation regarding the luggages. Together with our team, we hope to welcome you back soon again and provide you the finest Turkish hospitality again here at Ajwa Hotel Sultanahmet. Kind regards,

Property Features

AJWA Sultanahmet offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and spa services are also featured at the luxury AJWA Sultanahmet. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Istanbul hotel is smoke free.

  • 61 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 2016
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Library
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Istanbul Cankurtaran Station (1.5 km / 0.9 mi)
  • Metro station: Cemberlitas Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

AJWA Sultanahmet offers 61 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Onsite venue - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Facial treatments
  • Number of treatment rooms 3
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's full service spa area, including swimming pool and hammam, has separate hours for men and women. Men have access from 8 AM to 3 PM, daily, and women have access from 3:30-10 PM, daily. The fitness center is reserved for women from 6-8 AM, daily.

AJWA Sultanahmet offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 55.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 2)
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AJWA SULTANAHMET
  • Ajwa Sultanahmet Hotel
  • Ajwa Hotel Sultanahmet
  • Ajwa Sultanahmet Istanbul
  • Ajwa Sultanahmet Hotel Istanbul

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at AJWA Sultanahmet.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.