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Best Western Empire Palace Hotel & Spa - Special Class

4.0 star property
Upscale Istanbul hotel in Istanbul City Center with full-service spa

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Best Western Empire Palace Hotel & Spa - Special Class

Photo gallery for Best Western Empire Palace Hotel & Spa - Special Class

Aerial view
Premium bedding, down duvets, Tempur-Pedic beds, minibar
Breakfast, lunch, dinner served; garden views
Lobby
Standard Room, 2 Single Beds, Non Smoking

Overview of Best Western Empire Palace Hotel & Spa - Special Class

Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Hocapasa Mah. Hudavendigar Cad. 17/19, Sirkeci, Old City Sultanahmet, Istanbul, Istanbul, 34110
  • Popular LocationHagia Sophia11 min walk
  • Popular LocationTopkapi Palace12 min walk
  • Popular LocationBlue Mosque18 min walk
  • AirportIstanbul (ISL-Ataturk Intl.)33 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Interior entrance
Sultanhan Hotel - Special Class
Spa
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1514)
The price is NZ$322
for 1 night
includes taxes & fees
19 May - 20 May
Sultanhan Hotel - Special Class

About the area

Istanbul

Best Western Empire Palace Hotel & Spa - Special Class puts you in the heart of Istanbul, within just a 10-minute stroll of popular attractions like Bosphorus and Egyptian Bazaar. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs. .A day of pampering can include massages and body scrubs. The bistro, Coffee House, is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Turkish bath/hammam and sauna. 151 square feet (14 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Plus you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-star Istanbul City Center hotel include Eminönü Square and Basilica Cistern.

What's nearby

  • Hagia Sophia - 11 min walk
  • Sultanahmet Square - 11 min walk
  • Grand Bazaar - 12 min walk
  • Topkapi Palace - 12 min walk
  • Blue Mosque - 18 min walk

Getting around

  • Sirkeci Marmaray Station - 1 min walk
  • Sirkeci Station - 2 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 63 min drive

Restaurants

  • Roof Mezze 360 Restaurant - 1 min walk
  • Red River Pub - 1 min walk
  • Hotel Ipek Palas - 3 min walk
  • The Coff's Sirkeci - 1 min walk
  • Kervan Cafe - 2 min walk

About this property

Best Western Empire Palace Hotel & Spa - Special Class

Upscale Istanbul hotel in Istanbul City Center with full-service spa
Best Western Empire Palace Hotel & Spa - Special Class offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Empire Palace Hotel & Spa - Special Class. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

  • Manager's reception (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Best Western Empire Palace Hotel & Spa - Special Class offers 40 accommodations with minibars and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coffee House

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 151 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (80 centimetre wide door)

More

  • 100% renewable energy
  • 7 floors
  • Building
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This hotel is awarded the following classification: Special Class.

Property is also known as

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Frequently asked questions

Is there a spa on site at Best Western Empire Palace Hotel & Spa - Special Class?

Yep, there is an onsite spa at Best Western Empire Palace Hotel & Spa - Special Class. You'll enjoy heaps of services like body scrubs and body treatments.

How much does it cost to stay at Best Western Empire Palace Hotel & Spa - Special Class?

As of 5 May 2024, prices found for a 1-night stay for 2 adults at Best Western Empire Palace Hotel & Spa - Special Class on 15 May 2024 start from NZ$251.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Best Western Empire Palace Hotel & Spa - Special Class a romantic place to stay?

Garden-view dining and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Empire Palace Hotel & Spa - Special Class.

Is Best Western Empire Palace Hotel & Spa - Special Class family-friendly?

You bet! With amenities like kids' meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Best Western Empire Palace Hotel & Spa - Special Class is a hit with families.

Is there a free airport shuttle available at Best Western Empire Palace Hotel & Spa - Special Class?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Best Western Empire Palace Hotel & Spa - Special Class?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

Best Western Empire Palace Hotel & Spa - Special Class Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 93 out of 302 reviews" "
Rating 8 - Good. 131 out of 302 reviews" "
Rating 6 - Okay. 58 out of 302 reviews" "
Rating 4 - Poor. 10 out of 302 reviews" "
Rating 2 - Terrible. 10 out of 302 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to and terrible amenities
Stayed 2 nights in Dec 2023

2/10 Terrible

K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to and bare minimum amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Nawfal

Stayed 4 nights in Jan 2024

2/10 Terrible

Ruhaya

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammers
They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.
Stayed 5 nights in Jan 2024

2/10 Terrible

K

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bare minimum facilities and staff
Stayed 2 nights in Dec 2023

6/10 Okay

Ayesha Siddika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere
Stayed 4 nights in Dec 2023

10/10 Excellent

Olga

Stayed 4 nights in Dec 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jean Guy

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Nov 2023

6/10 Okay

Tammy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that
Stayed 3 nights in Aug 2023