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Elite World Grand Istanbul Basın Ekspres

5.0 star property
Luxury hotel with 2 restaurants, in the vicinity of Mall of Istanbul

Photo gallery for Elite World Grand Istanbul Basın Ekspres

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Creator video - submitted by La Muse Voyage
Presidential Suite With King Size Bed
Meeting facility
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$183
includes taxes & fees
21 Feb - 22 Feb

Explore the area

View map
Basin Ekspres Caddesi No. 4, Kucukcekmece, Istanbul, Istanbul, 34303
  • Place, Yahya Kemal Beyatli Performing Arts Center
    ‪8 min walk‬
  • Place, 212 Istanbul Power Outlet
    ‪2 min drive‬
  • Place, Sefakoy Kultur ve Sanat Merkezi
    ‪3 min drive‬
  • Airport, Istanbul (IST)
    ‪26 min drive‬

Room options

Superior Room With Queen Size Bed

8.0 out of 10
Very good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Premium Room With Queen Size Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

Suite With King Size Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Comfort Suite With King Size Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite With King Size Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Room With 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Suite With 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Premium Room With 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room With Queen Size Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Trendy Room With Queen Size Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room With 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • City view
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Istanbul

A luxury stay in the heart of Istanbul awaits you at Elite World Grand Istanbul Basın Ekspres . You'll be 4.7 km (2.9 mi) from Mall of Istanbul and 9.6 km (5.9 mi) from Aqua Florya Shopping and Life Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and aromatherapy along with access to the sauna and steam room. The coffee shop, Coffee Company, serves international cuisine. For a drink, you can stop by the hotel's own poolside bar. Enjoy the indoor swimming pool, Turkish bath/hammam, sauna and seasonal outdoor swimming pool. 9957 square feet (925 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of airport drop-off service. .Sights within a 20-minute drive of this 5-property class Küçükçekmece hotel include Grand Bazaar and Blue Mosque.

What's nearby

  • Yahya Kemal Beyatli Performing Arts Center - 8 min walk - 0.7 km
  • 212 Istanbul Power Outlet - 2 min drive - 2.6 km
  • Sefakoy Kultur ve Sanat Merkezi - 3 min drive - 1.9 km
  • Nazim Hikmet Kulturevi - 3 min drive - 2.6 km
  • Taksim Square - 20 min drive - 18.1 km

Getting around

  • Kirazli Station - 5 min drive
  • Bahariye Station - 6 min drive
  • Istanbul (IST) - 33 min drive

Restaurants

  • ‪Espresso Lab - ‬5 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Kokoreçci Şeref - ‬6 min walk
  • ‪Kübban - ‬14 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Elite World Grand Istanbul Basın Ekspres

Luxury hotel with 2 restaurants, in the vicinity of Mall of Istanbul
Elite World Grand Istanbul Basın Ekspres offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. Event space at this hotel measures 9957 square feet (925 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and multilingual staff are also featured at the luxury Elite World Grand Istanbul Basın Ekspres . A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 401 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 9957 sq ft of conference space
  • 925 sq. m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Bar by the pool
Elite World Grand Istanbul Basın Ekspres offers 401 accommodations with minibars and a safe. A pillow menu is available. 45-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Coffee Company
  • Elite Restaurant
  • The Grill Ocakbaşı

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre (9,957 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Elite World Grand Istanbul Basın Ekspres

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 85 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 18949

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Elite World Europe Hotel Istanbul
Elite World Europe Istanbul
Elite World Europe
Elite World Europe Hotel
Elite World Grand Istanbul Basın Ekspres
Elite World Grand Istanbul Basın Ekspres Hotel
Elite World Grand Istanbul Basın Ekspres Hotel
Elite World Grand Istanbul Basın Ekspres Istanbul
Elite World Grand Istanbul Basın Ekspres Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Elite World Grand Istanbul Basın Ekspres ?

Elite World Grand Istanbul Basın Ekspres offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Elite World Grand Istanbul Basın Ekspres ?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Elite World Grand Istanbul Basın Ekspres on 21 Feb 2026 start from NZ$182.9, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Elite World Grand Istanbul Basın Ekspres ?

Yep, Elite World Grand Istanbul Basın Ekspres has a free self car park and free valet parking.

Are there any beaches close to Elite World Grand Istanbul Basın Ekspres ?

The closest beach to Elite World Grand Istanbul Basın Ekspres is Florya Beach (6.7 km).

Is there a spa on site at Elite World Grand Istanbul Basın Ekspres ?

Yep, there is an onsite spa at Elite World Grand Istanbul Basın Ekspres . It has a steam room and a sauna. You'll enjoy services like sports massages.

Does Elite World Grand Istanbul Basın Ekspres have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from June to September.

What luxury perks are available at Elite World Grand Istanbul Basın Ekspres ?

Elite World Grand Istanbul Basın Ekspres features a full-service spa, an indoor pool and 2 restaurants.

Does Elite World Grand Istanbul Basın Ekspres serve breakfast?

You bet, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Elite World Grand Istanbul Basın Ekspres ?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Elite World Grand Istanbul Basın Ekspres ?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Elite World Grand Istanbul Basın Ekspres ?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Elite World Grand Istanbul Basın Ekspres ?

No, pets and service animals are not allowed.

Elite World Grand Istanbul Basın Ekspres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ashraf Ibrahim elddesouky

Stayed 2 nights in Aug 2025

10/10 Excellent

Begum

Liked: Cleanliness, staff & service, amenities
Hersey cok guzel ve komforluydu. Bilge hanimada ayrica tesekkur ederim kendisi cok ilgili ve canyakin. Cok yardimci oldu bize.
Stayed 1 night in Nov 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms was extremely clean and fresh, very comforting hotel for a nice stay we stayed for 7 nights and I can not complain about 1 thing at all we had 3 rooms booked and it was easy checkin till the checkout we had no hassle at all the rooms was cleaned everyday room service was on point and the food and coffee shop in the lobby was amazing too. If I make a trip back to Istanbul again will definitely be rebooking here
Stayed 7 nights in Oct 2025

8/10 Good

olayimika

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, and the morning staff is awesome. Some of their night staff are rude and respond to you as if they are forced to work. Simet is a great guy; he is helpful and accommodating. It would be a great loss for this place if he were to leave.
Stayed 4 nights in Oct 2025

4/10 Poor

wajahat

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
This review is from an American point of view. I gave two star only because the manager on duty tried her best but still problem was not resolved. First of all the reception are not friendly nor the breakfast crew. It’s October weather in 70s and the hotel turns on the heater saying the rooms have no control of it and we have heater running throughout the hotel since we are in winter now. I’m telling you 3 days we didn’t sleep my kids slept in there underwear we even had to open the window on 10th floor. It was horrible and uncomfortable and they wouldn’t refund us since we booked on hotels.com . We asked for milk for my 2 year old they said they didn’t get milk supply in!?! I mean don’t you have local grocery stores that u can grab some for the day and night. Overall we tried to check out and i wish i stayed with my original hotel that i usually go to (crown plaza Florya) - i don’t suggest this place at all- sorry
Stayed 3 nights in Oct 2025

4/10 Poor

Samiya

Travelled with family
Disliked: Cleanliness, staff & service
Pool was nice, breakfast was good some days and some days bad.one day there was no milk at all. No air conditioning and had no cold water from the tap. Even after maintenance, the water pressure was low. Room service was poor.
Stayed 7 nights in Oct 2025

4/10 Poor

Roma

Disliked: Staff & service, amenities
Booked hotel stay with breakfast paid. every time I go for breakfast staff walks after me in the dining hall and tells me i have to pay extra for breakfast because receptionist told them i don't have free breakfast with my reservation through Expedia when my reservation details clearly says I do. This goes on for every single morning. Access by walking to nearby stores and restaurants will take you to dangerous sidewalk through busy roads and highways while breathing in pollution from cars and cigarette smokes. You also have to walk through an overpass above a smelly canal, that is viewable from a hotel room window in front of the building. Restaurants on site charge high prices. I extended my stay another night because my next hotel isn't ready. They told me I can keep the same room at a great price but it will be a different price - but I can't book it through Expedia because they can only give it to me direct at the guy's special rate of $184 USD. I had no choice since it's last minute change. There were broken things inside my room that were never fixed. At checkout, I have an unopened water bottle with me that I saved from when I flew into IST given by Turkish Airlines. The receptionist asked me if I took it from the mini bar and I said no. Clearly, it is a different water bottle brand and size. She told me I can't leave the property yet until they have someone check the hotel room to verify if I used any. I waited 15 minutes and after she told me I'm clear.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks great. Service and staff are excellent. Room was cleaned, but AC was leaking. Spa is the best. Breakfast offers large selection. 40 min drive from IST airport.
Stayed 1 night in Oct 2025

8/10 Good

Marc

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Joann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and clean hotel
Stayed 8 nights in Sep 2025

10/10 Excellent

Zaher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 9 nights in Oct 2025

8/10 Good

Killy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My overall stay was great. Lldya from Guest Services and the front desk staff were awesome and very accommodating. However, I had to go down to the front desk several times during my stay as the room key would not work and seemed to only be programmed for one day at a time. Also, the air-condition was never sorted out. The room was quite warm and it could not be adjusted, despite the Engineering team visiting the room twice to take a look at it. Also, the room was very clean, no issues at all with the cleaniness.
Stayed 6 nights in Sep 2025

8/10 Good

Jinho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramin

Stayed 4 nights in Sep 2025

10/10 Excellent

tugrul

Stayed 1 night in Sep 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Naya

Liked: Cleanliness
Beautiful hotel with nice staff
Stayed 1 night in Sep 2025

8/10 Good

marilda

Stayed 4 nights in Sep 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pristine very elegant above expectations
Stayed 4 nights in Sep 2025

10/10 Excellent

Mahmut

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Pamirbek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for shopping and eating very nice restaurants around the hotel highly recommend
Stayed 4 nights in Sep 2025

10/10 Excellent

Diyora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly, room was absolutely amazing and beautiful, highly recommended and will definitely be staying again during my next trip :)
Stayed 1 night in Sep 2025

10/10 Excellent

Islam

Stayed 1 night in Aug 2025

8/10 Good

Kashif

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff don’t speak English or choose not to speak. Only person found helpful and understanding was Elida Guest Relation On our last day the staff in Breakfast area was extremely rude and made my sister cry. As we were a big group of 15 persons, yes we were a little noisy at the pool area which they dint like and said this is a business hotel and not a family hotel.
Stayed 8 nights in Aug 2025

8/10 Good

Mona Siddiqui

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and facilities was great, outdoor pool could have been bigger and accommodating for children and women. service was not good by certain staff members however, Elida from guest relations was very accommodating and helpful Overall my experience was 4/5
Stayed 8 nights in Aug 2025