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3.7 out of 5

"Stain on the carpet . Dust on the bed head . Mound in the bathroom " More

By a verified traveller on Mon 13 Mar 2023

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Hotel Description

A luxury stay in the heart of Istanbul awaits you at Elite World Grand Istanbul Basın Ekspres . You'll be 4.7 km (2.9 mi) from Mall of Istanbul and 9.6 km (5.9 mi) from Aqua Florya Shopping and Life Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

A pampering day can include hot stone massages, Swedish massages, and aromatherapy along with access to the sauna and steam room. The coffee shop, Coffee Company, serves international cuisine. For a drink, you can stop by the hotel's own poolside bar. Enjoy the indoor swimming pool, Turkish bath/hammam, sauna, and seasonal outdoor swimming pool. 9957 square feet (925 square meters) of event facilities include 13 meeting rooms and a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping center shuttle.

Sights within a 20-minute drive of this 5-star Küçükçekmece hotel include Grand Bazaar and Blue Mosque.

Trendy Room With Queen Size Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$130* Per night/room 5 Apr. - 6 Apr.

Superior Room With 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room With Queen Size Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite With 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite With King Size Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room With Queen Size Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Elite World Grand Istanbul Basın Ekspres ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Elite World Grand Istanbul Basın Ekspres

Couples (3)
3 out of 5
Stain on the carpet . Dust on the bed head . Mound in the bathroom

Posted by on 13 Mar. 2023

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Comment from Hotel Management

14 Mar. 2023 by Guest Relations Team

Hello Dear Elias, Thank you very much for sharing your comments with us, we greatly value your opinion and feedback. Please be assured that we have taken your comments seriously and ensure that the necessary improvements are made. We look forward to see you here at your next visit. Kind regards,

4 out of 5
Missing lot of staff in the room like tissues paper and tooth brush . We had to ask to get them . No milk or coffee mate . No adaptor for Australian plugs for phone charger . Mold smell in the bedroom

Posted by on 19 Apr. 2022

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Comment from Hotel Management

14 May 2022 by Azhar Ainidinova Guest Relations Officer

Dear Elias, I would like to thank you for choosing Elite World Europe Hotel for your stay in İstanbul and taking the time to share your valuable feedback with us. We will be pleased to host you again as your Elite World Europe Hotel family. With our best wishes, Azhar Ainidinova Guest Relations Officer

4 out of 5
It was good hotel . But I didn’t know why they charge me for cuppcino coffee and I already paid breakfast in advance

Posted by on 18 Dec. 2021

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Comment from Hotel Management

21 Dec. 2021 by Guest Relations Manager

Dear Valuable Guest, Thank you for choosing to stay at Elite World Europe and sharing your kind rating on this platform We are looking forward to welcome you back in future. Kind regards, Candan Kose Guest Relations Manager

Property Features

Elite World Grand Istanbul Basın Ekspres offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business center and 13 meeting rooms. Event space at this hotel measures 9957 square feet (925 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and multilingual staff are also featured at the luxury Elite World Grand Istanbul Basın Ekspres . A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 401 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 9957 sq ft of conference space
  • 925 sq m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Konut Birlik Station (5.3 km / 3.3 mi)
  • Property shuttles: Free shopping center shuttle; airport drop-off
  • Parking: Free valet parking and self parking

Room Amenities

Elite World Grand Istanbul Basın Ekspres offers 401 accommodations with minibars and safes. A pillow menu is available. 45-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Coffee Company - Overlooking the pool, this coffee shop specializes in international cuisine and serves light fare only.

The Grill Ocakbaşı - This restaurant specializes in Turkish cuisine and serves lunch, dinner, and light fare. Open daily.

Elite Restaurant - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Elite World Grand Istanbul Basın Ekspres offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Elite World Grand Istanbul Basın Ekspres

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 85 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elite World Europe Hotel Istanbul
  • Elite World Europe Istanbul
  • Elite World Europe
  • Elite World Europe Hotel
  • Elite World Grand Istanbul Basın Ekspres
  • Elite World Grand Istanbul Basın Ekspres Hotel
  • Elite World Grand Istanbul Basın Ekspres Hotel
  • Elite World Grand Istanbul Basın Ekspres Istanbul
  • Elite World Grand Istanbul Basın Ekspres Hotel Istanbul

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.