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Gulhanepark Hotel & Spa

4.0 star property
Family-friendly hotel with 3 restaurants and winery

Photo gallery for Gulhanepark Hotel & Spa

Superior Double or Twin Room, 1 Bedroom, City View | View from room
Outdoor banquet area
Interior
2 bars/lounges
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast included
  • Parking available
  • 24/7 front desk
The current price is NZ$115
includes taxes & fees
17 July - 18 July

Explore the area

Map
Nobethane Caddesi, No:1 Sirkeci, Istanbul, Istanbul, 34112
  • Topkapi Palace
    ‪7 min walk‬
  • Hagia Sophia
    ‪10 min walk‬
  • Grand Bazaar
    ‪12 min walk‬
  • Istanbul (IST)
    ‪40 min drive‬

Room options

View all photos for Superior Single Room, 1 Double Bed, Balcony, City View

Superior Single Room, 1 Double Bed, Balcony, City View

Superior Single Room, 1 Double Bed, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, City View

Superior Double or Twin Room, 1 Bedroom, City View | View from room

Superior Double or Twin Room, 1 Bedroom, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About the area

Istanbul

A family-friendly stay in the heart of Istanbul awaits you at Gulhanepark Hotel & Spa. You'll find İstanbul Museum of the History of Science & Technology in Islam a few steps away and Istanbul Archaeology Museums within a 10-minute stroll. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Rosebud Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 24-hour gym, Turkish bath/hammam and sauna as well as access to boat tours. Business amenities include a 24-hour business centre and coworking space. Plus you'll find a winery, free Wi-Fi in public areas and a free manager's reception. Each morning free buffet breakfast is offered between 7:30 AM and 10:00 AM. There's also valet parking, along with the convenience of free train pick-up service. .Places within a 15-minute walk of this 4-property class Istanbul City Center hotel include Egyptian Bazaar and Topkapi Palace.

What's nearby

  • Topkapi Palace - 7 min walk - 0.6 km
  • Sultanahmet Square - 10 min walk - 0.9 km
  • Hagia Sophia - 10 min walk - 0.9 km
  • Grand Bazaar - 12 min walk - 1.0 km
  • Galata Tower - 3 min drive - 1.9 km

Getting around

  • Sirkeci Marmaray Station - 2 min walk
  • Gulhane Station - 3 min walk
  • Istanbul (IST) - 55 min drive

Restaurants

  • ‪Osmanlizadeler - ‬2 min walk
  • ‪Red River Pub - ‬2 min walk
  • ‪Capadocia Restaurant - ‬3 min walk
  • ‪The Coff's Sirkeci - ‬2 min walk
  • ‪Neda Restaurant - ‬3 min walk

About this property

Gulhanepark Hotel & Spa

Family-friendly hotel with 3 restaurants and winery
A winery is on site. Gulhanepark Hotel & Spa offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and coworking spaces are available. A rooftop terrace, spa services, and a library are also featured at the family-friendly Gulhanepark Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Istanbul hotel.

  • 1 building
  • 32 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2009
  • Buffet breakfast (free)
  • Winery on site
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
Gulhanepark Hotel & Spa offers 32 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature Frette Italian sheets, down duvets and premium bedding. 48-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Chinese (Mandarin), English, French, Georgian, German, Irish, Italian, Japanese, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish, Ukranian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (TRY 350 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ferry terminal shuttle (surcharge)
  • Secured, uncovered valet parking on site (TRY 350 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Rosebud Restaurant

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Boat tours
  • Fitness classes
  • Full-service spa
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Winery

Family friendly

  • Changing table
  • Children's books
  • Free cot
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gulhanepark Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TRY 500.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 1800 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: TRY 350 per day (in/out privileges)
  • Nearby parking fee: TRY 350 per day(98 ft away; open 24 hours)
  • Rollaway bed fee: TRY 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 2022-34-1880

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gulhane
Gulhane Hotel
Hotel Gulhane Park
Gulhane Park Hotel
Gulhane Park Hotel Istanbul
Gulhane Park Istanbul
Hotel Gulhane
Hotel Gulhane Park

Frequently asked questions

What is the cancellation policy at Gulhanepark Hotel & Spa?

Gulhanepark Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gulhanepark Hotel & Spa?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Gulhanepark Hotel & Spa on 17 Jul 2025 start from NZ$115.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gulhanepark Hotel & Spa?

Yep, Gulhanepark Hotel & Spa has secured uncovered valet parking with in/out privileges for TRY 350 per day.

Are there any beaches close to Gulhanepark Hotel & Spa?

The closest beach to Gulhanepark Hotel & Spa is Florya Beach (16.6 km).

Is there a spa on site at Gulhanepark Hotel & Spa?

Yep, there is an onsite spa at Gulhanepark Hotel & Spa. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

What luxury perks are available at Gulhanepark Hotel & Spa?

Gulhanepark Hotel & Spa features a full-service spa, a winery and 3 restaurants. All guestrooms come with Frette Italian sheets, 24-hour room service and dining areas.

What makes Gulhanepark Hotel & Spa a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads and Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at Gulhanepark Hotel & Spa.

Is Gulhanepark Hotel & Spa family-friendly?

You bet! With amenities such as children's meals and a playground, as well as changing tables and highchairs in the guestrooms, it's no surprise that Gulhanepark Hotel & Spa is a hit with families.

Does Gulhanepark Hotel & Spa serve breakfast?

Yeah, free buffet breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Gulhanepark Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Gulhanepark Hotel & Spa?

Yep, you can grab a meal at Gulhanepark Hotel & Spa's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Gulhanepark Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Gulhanepark Hotel & Spa?

No, pets and service animals are not allowed.

Gulhanepark Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 175 out of 606 reviews
Rating 8 - Good. 260 out of 606 reviews
Rating 6 - Okay. 90 out of 606 reviews
Rating 4 - Poor. 36 out of 606 reviews
Rating 2 - Terrible. 45 out of 606 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Nigora

Stayed 5 nights in Mar 2025

10/10 Excellent

Mohamad Wissam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a cozy hotel that was neat, clean, and had everything you need
Stayed 5 nights in Jan 2025

6/10 Okay

jihad

Liked: Cleanliness
Excellent location Poor breakfast
Stayed 4 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, room comfort

One night in Istanbul

A flying visit of 20hrs in the city so I chose this hotel for location near some of the tourist attractions. Arrived late but check in was quick. Was up early and skipped breakfast to go for a run. Came back to find the lock on my room had stopped working. Changed key twice but eventually maintenance had to come. Otherwise a decent stay, if a little lacking in space in the room.
Stayed 1 night in Oct 2024

8/10 Good

Imran

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel could do with a litle modernisation and facilities could be improved upon but it was still very decent. Staff were courteous and friendly and it is a clean place. Good value for money. It is quiet and close to lots of resturants, 10 min walk to main attarctions such as Topkapi palace , Hagia Sophia and blue mosque. A minutes walk to Ghulane park. Enjoyed my stay there and would stay again. Building work being done opposite however only during the day. Breakfast was included and although basic it was still decent and good enough.
Stayed 7 nights in Oct 2024

10/10 Excellent

Edmundo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Some bathrooms are not well built
Stayed 3 nights in Aug 2024

6/10 Okay

OSAMA

Liked: Cleanliness
Stayed 6 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, not honest service, no air conditioner was available..
Stayed 1 night in May 2024

10/10 Excellent

Aatika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and clean.
Stayed 3 nights in Feb 2024

8/10 Good

Sofia

Travelled with family
The room was clean, staff were nice and helpful. The manager gave us ideas of tours and things we could see on our own.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tina

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Trip was amazing and response of the hotel team was great
Stayed 4 nights in Dec 2022

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sound proofing and air conditioning need to be improve
Stayed 2 nights in Dec 2022

2/10 Terrible

Salim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old furniture. Bed sheets were used and dirty when we admitted to the room. We asked for new, they said sorry we are running out of bed sheets and billow cases. Rooms are very narrow. Despite we paid for extra person, no extra bed offered.
Stayed 3 nights in Jul 2022

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay in this hotel!

Don't book this hotel!Pay attention,the pictures with the rooms are fake.I choose to stay there because I liked the photo with rooms showed on your site .In reality they gave me a room completly different with a horible smell with no sitting area and dinning area as presented in tne photo with very olt towels with strange smell.They cheat people !Horrible brekfast! DON'T book this hotel,there are plenty of nice hotels around that are not cheating people with fake pictures!
Stayed 4 nights in Apr 2022

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price.
Stayed 1 night in Apr 2022

10/10 Excellent

shamraiz

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed a week there.Everything was perfect from cleaning to spa. One downside from kids they were not English style breakfast on the menu.Walking Distance to metro,tram stations.You can walk to blue mosque in 7-8 minutes while looking on shops.
Stayed 5 nights in Feb 2022

4/10 Poor

Albert

Travelled with family
Disliked: Amenities, property conditions & facilities
The breakfast is very poor. Very bad quality of food and not to mention the 2 only juices they have. Tasted totally terrible. They didn't have umbrellas for our use, the room size was very small compared to what seems to be on the pictures, the pillow were very unconfortablen and the location and surrounding could be better. We won't be coming back def
Stayed 3 nights in Jan 2022

8/10 Good

Zyeem

Liked: Cleanliness, staff & service, property conditions & facilities
I booked for the room with spa but my room was canceled. Fortunately they gave a bigger room but with no spa free access. Breakfast fast is good. I have visited spa outside, so don't know about their spa. They arranged covid test for me inside hotel for 200 TRY. They provided transportation to airport Istanbul IST for 500 TRY.
Stayed 1 night in Feb 2022

8/10 Good

FARIS

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

3 nights in Istanbul

It is a good hotel due to its location, it in the middle of everything you may need. Generally, this property is clean, quiet and friendly stuff.
Stayed 2 nights in Oct 2021

10/10 Excellent

Howida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good but over priced

+ The location is near lots of shops, restuarants and tram station. + Service and workers are very friendly and helpful. + Room was wheelchair accissible - The location is not accissible, its very difficult for cars to reach so you will not have a taxi by hotel door, you always need to walk at least 300 m to reach an area where taxi can be. - The building is old and rooms decore is old. - I believe the room price per night is very high compared to the overall experience, same price can be paid for better hotels.
Stayed 3 nights in Sep 2021

2/10 Terrible

ASLAM

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad stay - kids were uncomfortable - not recommend

In my 20 years I have stayed in many hotels and this has been the terrible one. The location of the hotel is excellent but difficult to find the hotel if you are in car or taxi as google map keeps you circling around the hotel. No place to park the park. There were only 02 staffs handling the hotel management one at the reception and the other multi tasking. Once you enter the hotel day or evening the lights are never on as if it is going to close any moment. I wasn't given the room i booked and was given some another type of room. Upon request to change the room i was told the hotel is full and you have one of the best rooms. Now comes the best part. I stayed in the hotel for 02 nights, in the best room there wasn't any blankets and we were 4 guests. TV, telephone both were not working. so i had to go down to call them. the next day TV was fixed but unfortunately realised that the remote control have no battery and cover. the room walls were dirty with coffee stins. the small table was faded as if it was never cleaned in its life. the room card key never worked in 2 days as door lock was not working so everytime i go out and come back i had to ask one of their staffs to accompany me. breask fast was terrible. as per hotel.com no spa credit or welcome drinks or morning coffee with pastries or water ever offered. the toilet was very small and not clean. i would never rate this hotel as 4star instead should be no star or one star hotel. its a cheat on the website.
telephone which never worked during my 02 days stay
the condition of the table.during this covid no one would like to even keep a trash on this table. and this was supposed to be the best room.
first day tv didnt work and technician had to fix it but no battery in the remote. even upon telling the staff do not enter the room in our absence it did happen.
the walls arent clean and had many stains. No blankets in the room and no tea coffee packs. i have more pics of the toilet but i dont want to post it.
Stayed 2 nights in Jul 2021