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DeCamondo Galata, a Tribute Portfolio Hotel

Hotel with a rooftop terrace, steps from Galata Tower

Photo gallery for DeCamondo Galata, a Tribute Portfolio Hotel

Breakfast, lunch, dinner served; Turkish cuisine
Lobby
Deluxe House, 1 King Bed, Non Smoking
Exterior
Breakfast, lunch, dinner served; Turkish cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
The current price is NZ$266
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Bereketzade Mahallesi, Bankalar Caddesi No:8, Beyoglu, Istanbul, Istanbul, 34420
  • Place, Galata Tower
    ‪2 min walk‬
  • Place, Taksim Square
    ‪3 min drive‬
  • Place, Grand Bazaar
    ‪3 min drive‬
  • Airport, Istanbul (IST)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Family Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Pillow-top bed
Premium bedding
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium House, 2 Single Beds, Non Smoking

Premium House, 2 Single Beds, Non Smoking

Premium House, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe House, 1 King Bed, Non Smoking

Deluxe House, 1 King Bed, Non Smoking

Deluxe House, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Family Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Pillow-top bed
Premium bedding
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard House, 1 Queen Bed

Standard House, 1 Queen Bed

Standard House, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium House, 1 King Bed, Non Smoking

Premium House, 1 King Bed, Non Smoking

Premium House, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Istanbul

DeCamondo Galata, a Tribute Portfolio Hotel puts you in the heart of Istanbul, steps from Galata Tower and within a 30-minute stroll of Grand Bazaar. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Moise Karaköy, serves Turkish cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Sights within a 30-minute walk of this Istanbul City Center hotel include Süleymaniye Mosque and Istanbul Museum of Modern Art.

What's nearby

  • Galata Tower - 2 min walk - 0.2 km
  • Taksim Square - 3 min drive - 2.2 km
  • Hagia Sophia - 3 min drive - 2.2 km
  • Grand Bazaar - 3 min drive - 2.2 km
  • Blue Mosque - 5 min drive - 3.3 km

Getting around

  • Karakoy Station - 3 min walk
  • Beyoglu Station - 7 min walk
  • Istanbul (IST) - 44 min drive

Restaurants

  • ‪Park Büfe - ‬2 min walk
  • ‪Salon Galata - ‬1 min walk
  • ‪Galata Konak Cafe - ‬1 min walk
  • ‪Moise Karakoy - ‬1 min walk
  • ‪F&B CULTURE - ‬2 min walk

About this property

DeCamondo Galata, a Tribute Portfolio Hotel

Hotel with a rooftop terrace, steps from Galata Tower
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly DeCamondo Galata, a Tribute Portfolio Hotel. A complete renovation of DeCamondo Galata, a Tribute Portfolio Hotel was completed in May 2022.

Smoking is allowed in designated areas at this Istanbul hotel.

  • 95 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
DeCamondo Galata, a Tribute Portfolio Hotel offers 95 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Moise Karaköy

Things to do

  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Renovated entire property - May 2022
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 19285

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel DeCamondo
Hotel DeCamondo Galata
DeCamondo Galata a Tribute Portfolio Hotel
DeCamondo Galata, a Tribute Portfolio Hotel Hotel
DeCamondo Galata, a Tribute Portfolio Hotel Istanbul
DeCamondo Galata, a Tribute Portfolio Hotel Hotel Istanbul

Frequently asked questions

What is the cancellation policy at DeCamondo Galata, a Tribute Portfolio Hotel?

DeCamondo Galata, a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DeCamondo Galata, a Tribute Portfolio Hotel?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at DeCamondo Galata, a Tribute Portfolio Hotel on 29 Oct 2025 start from NZ$265.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to DeCamondo Galata, a Tribute Portfolio Hotel?

The closest beach to DeCamondo Galata, a Tribute Portfolio Hotel is Florya Beach (16.6 km).

What makes DeCamondo Galata, a Tribute Portfolio Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DeCamondo Galata, a Tribute Portfolio Hotel.

Is DeCamondo Galata, a Tribute Portfolio Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DeCamondo Galata, a Tribute Portfolio Hotel is a hit with families.

Does DeCamondo Galata, a Tribute Portfolio Hotel serve breakfast?

Yep, full brekkie is on offer on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DeCamondo Galata, a Tribute Portfolio Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at DeCamondo Galata, a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Turkish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DeCamondo Galata, a Tribute Portfolio Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

DeCamondo Galata, a Tribute Portfolio Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 450 out of 589 reviews
Rating 8 - Good. 95 out of 589 reviews
Rating 6 - Okay. 22 out of 589 reviews
Rating 4 - Poor. 8 out of 589 reviews
Rating 2 - Terrible. 14 out of 589 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Travelled with partner
Great hotel, superb location, great staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Fatoumata

Liked: Cleanliness, staff & service
Excellent hôtel
Stayed 6 nights in Jun 2025

10/10 Excellent

Lino

Stayed 3 nights in May 2025

10/10 Excellent

glenn, Aurora

Fantastic staff and location extremely comfortable bed
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Lovely property with wonderful people. I wish I had the address of the building I was staying as I walked up and down steep hills with luggage to be told I was staying in the other location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Isobel

Stayed 2 nights in Jun 2025

8/10 Good

Maisha

Liked: Cleanliness, property conditions & facilities
First impressions weren’t great…I didn’t get the room I reserved, which was pictured with a balcony. Instead, they upgraded me to a suite without asking, but I didn’t care for the extra space; I really just wanted the view I’d booked. On top of that, the AC barely worked and it was quite hot. That said, the manager, Yeasmin was very kind and personally made sure my issues were resolved. She moved me to the room I wanted the next day and did her best to make up for the inconvenience. The hotel itself is very charming, with stylish decor and a warm, chic atmosphere that really adds to the Istanbul experience. The views from the rooftop are wonderful, and the location is perfect for exploring the Galata area on foot. Overall, despite a rough start, I appreciated the hotel’s character and views, and Yeasmin’s responsiveness made a big difference.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hyun-Tae

Liked: Cleanliness, property conditions & facilities
Excellent location. A bit noisy at night but not too bad. The shower booth had a serious drainage issue but we managed. An excellent location. Very friendly staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Rooms were comfortable, nice coffee shop inside, lovely rooftop bar with great cocktails, and centrally located. Would stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Xueke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location near Galata Tower and a charming shopping area. Friendly, helpful staff. Breakfast is served on a terrace with a stunning sea view. The room was spacious, stylish, and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful boutique hotel amazing staff. Will definitely recommend. As a solo traveler I felt safe.
Stayed 5 nights in May 2025

4/10 Poor

Tian Hong Ernest

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
TL;DR: Nice premises, but hardly restful First, the Pros: - the staff were polite, and helpful. Housekeeping was on point - The hotel premises were clean, and the interior design was chic - It's a hotel with a long and rich history, and staying there gives that special vibe of immersing oneself in the past Now, the Cons - The hotel itself is divided into 2 locations about 6-8min apart (if you walk slowly), and are separated by a very steep and uneven climb (think that slope was about 45 degrees). The height of the 3rd/4th floor of the main building is at the height 1st floor of the accessory building. If you have knee/hip problems, heart problems, or have poor physical conditioning, you will definitely find this a challenge. - Because it's an older building, noises transmit across it incessantly (despite the rooms listed as "soundproof"). I stayed on the 3rd floor of the accessory building, with the bar on the 4th floor. The music, and noise (especially from dragging chairs!) didn't wane till after midnight. And my neighbours on the 2nd floor woke early. When combined, my rest at night wasn't restful at all, despite wearing earplugs.
Stayed 5 nights in May 2025

8/10 Good

Choi

Stayed 3 nights in May 2025

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient.
Stayed 5 nights in May 2025

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
A very eccentric property split into two buildings 2 blocks apart. Lovely rooms and great service with excellent staff. Unfortunately noisy from a restaurant below and a nightclub makes an early night impossible.
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Location, but not the best room

Great location, nice staff. The bathroom had a really bad sewage smell. Room is nice, but on the smaller side.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and wonderful. Location is great, about 5 minutes to Galata Tower. Lots of restaurants and shopping nearby.
Stayed 3 nights in May 2025

6/10 Okay

Daniele

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I’m disappointed to say that we were misinformed—or not informed at all—during our stay. This is not what I expected from a Marriott. We specifically chose this hotel for its rooftop and the advertised services, such as live music. Upon our arrival, I asked the receptionist about these features, but he avoided giving a clear explanation and simply mentioned that there were many restaurants nearby. Later, we discovered that the rooftop was under renovation. To our surprise, breakfast was not served in our building; we had to walk to a separate building across the street. No compensation or apology was offered for this inconvenience. Overall, the experience did not meet the standard I expect from Marriott. What a shame.
Stayed 4 nights in May 2025

10/10 Excellent

Taib

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay during the holidays
Stayed 6 nights in May 2025

2/10 Terrible

Ulisses Alves

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Be careful, this is a Franchise Hotel from Marriott. I encountered a deeply disappointing and stressful experience that fell far below Marriott’s usual standards. Despite arriving early and waiting patiently until the official check-in time, I was met with confusion at reception and was given a room that was already occupied. The worst was that the staff didn't really cared that made me feel more uncomfortable. It took 30 minutes to escalate the issue, and the alternate room provided was of a lower category, poorly insulated, and difficult for me to access due to a disability, also because it wasn't in the hotel official main building. It was by walking distance around 200m away, where I had a terrible night, because the windows weren't isolated at all and it was noisy from the floor above, possibly night work from the kitchen and in addition from outside. I only could sleep around 4am! Only after a second complaint I moved to a more appropriate room, though still not the one originally booked. The service personal proofed a poor customer experience and professional attitude. Sending a complaint to the Hotel, they still polished their answer to their advantage. I needed to send a complaint to the official Marriott Internation Support team that could help my request, on refunding the full cost of the first night. The hotel owner of the franchise wasn't supportive at all. If you want to ensure a relaxed holiday, this is definitely not the place you want to be in.
Stayed 4 nights in Apr 2025

10/10 Excellent

Keith

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lavanya

Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's fine for the area. They have three buildings and we were not told which one we'd be in until we arrived. So we were then moved a few blocks away to their other location, which was a bit of a pain, especially with luggage and steep hills. They also wanted 140 Euros for an airport shuttle! The building facilities are fine and on par with other hotels.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was gorgeous! So beautiful & historic hotel. Perfectly decorated & well taken care of. Staff was amazing & super helpful. I will return!
Stayed 5 nights in Apr 2025