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Serpa Hotel

Property class: 3

Photo gallery for Serpa Hotel

A covered outdoor area with a tiled roof, potted plants, and seating furniture.
A spacious living room with a sofa, a wooden chair, a dining table with chairs, a coffee table, and a large sliding glass door leading to a dining area.
A spacious living area with a dark-colored sofa, a potted plant, a wooden bench, and a staircase with a railing.
A hotel entrance with a metal gate, a potted plant, and a wooden bench.
A dining area with a wooden table and chairs, a vase of flowers, and a television on the wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is NZ$62
includes taxes & fees
20 Aug - 21 Aug

Explore the area

View map
R. Floriano Peixoto 80, Itacoatiara, AM, 69100-000
  • Place, Praça Da Polícia
    ‪1 min walk‬
  • Place, Itacoatiara Lookout
    ‪10 min walk‬
  • Place, Itacoatiara Waterfront
    ‪11 min walk‬

Room options

View all photos for Double Room

A bedroom with a bed, a wooden desk, a television mounted on the wall, and a mirror.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

About the area

Itacoatiara

Serpa Hotel places you steps from Praça Da Polícia and within a 10-minute stroll of Itacoatiara Lookout. Highlights at this hotel include an outdoor swimming pool and free daily breakfast. .This hotel has free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find laundry facilities. Free full breakfast is available daily between 6:30 AM and 9:30 AM. .With a stay at this 3-property class Itacoatiara hotel, you'll be 0.9 km (0.6 mi) from Itacoatiara Waterfront.

What's nearby

  • Praça Da Polícia - 1 min walk - 0.1 km
  • Itacoatiara Lookout - 10 min walk - 0.9 km
  • Itacoatiara Waterfront - 11 min walk - 1.0 km

Restaurants

  • ‪Pizzaria Panorama - ‬9 min walk
  • ‪Mangá Rock Bar - ‬11 min walk
  • ‪Plano B - ‬19 min walk
  • ‪Moriá - ‬11 min walk
  • ‪Churrascaria Ilha Bonita - ‬10 min walk

About this property

Serpa Hotel

Free breakfast is served daily. Public spaces have free WiFi. Serpa Hotel also features an outdoor pool and laundry facilities.

Smoking is allowed in designated areas at this 3-star Itacoatiara hotel.

  • 20 guestrooms or units
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
Serpa Hotel offers 20 accommodations with air conditioning. Televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

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The price is NZ$85
includes taxes & fees
20 Aug - 21 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping on request

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts cash. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Serpa Hotel Hotel
Serpa Hotel Itacoatiara
Serpa Hotel Hotel Itacoatiara

Frequently asked questions

What is the cancellation policy at Serpa Hotel?

Serpa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serpa Hotel?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Serpa Hotel on 20 Aug 2026 start from NZ$62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serpa Hotel have a pool?

Serpa Hotel has an outdoor pool.

Does Serpa Hotel serve breakfast?

Sure does, complimentary full breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Serpa Hotel?

No, Serpa Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Serpa Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Serpa Hotel?

No, only service animals are allowed.

Serpa Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 73 reviews
Rating 8 - Good. 26 out of 73 reviews
Rating 6 - Okay. 15 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rosinaldo

O Serpa Hotel, têm algo de antigo e moderno ao mesmo tempo, que me deixa feliz!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
A janela do quarto era um pequeno basculante, o box do banheiro não tem nem sequer uma cortina, durante o banho molha o banheiro todo e o café da manhã é bem ruim.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Jafé

Liked: Cleanliness, staff & service
A limpeza e acessibilidade da área de lazer não estavam boas. Outro ponto a ser melhorado são as entradas dos banheiros nos quartos. No que eu fiquei, há um degrau enorme que pode gerar quedas
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apenas achei o chuveiro um tanto perigoso, quanto aos fios expostos, e talvez a tensão tbm esteja incorreta, usei na 1ª temperatura e saiu fumaça, até ardeu a garganta. Daí usei só o de água fria mesmo.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hustane Hackla

Liked: Cleanliness, staff & service, amenities
Comodidades foi muito bom, apenas a intenert que tava pessimo lá
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, amenities
Super atenciosos , café da manhã excelente 😎
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Simone Rosas

Liked: Cleanliness, staff & service, amenities
Acomodações muito boas, tudo muito organizado, limpo, higienizado...equipe muito gentil, café da manhã bem diversificado... tudo dentro dos conformes e confesso que superou nossas expectativas. Registramos algumas ressalvas, para a melhoria na oferta dos serviços prestados. Informamos que estava acompanhando um casal de idosos com mobilidade reduzida (meus pais) e ficamos instalados no quarto 04 / térreo. 1- colocar barras de apoio nos banheinhos (boxe e próximo ao vaso sanitário para melhor segurança e mobilidade das pessoas; 2- abaixar a posição do armário do banheiro para facilitar o uso, pois o mesmo é muito alto, não permitindo o acesso por pessoas de mais baixa estatura, a exemplo a minha mãe; 3- disponibilizar pelo menos duas cadeiras no que compreende os quartos coletivos para melhor comodidade dos hóspedes; 4- disponibilizar tomadas comuns para facilitar o carregamento dos celulares e equipamentos eletrônicos. Recomendamos o vosso hotel para outros contatos, esperamos ter contribuído para as melhorias. Muito obrigada.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

MILENA

Liked: Cleanliness, property conditions & facilities, room comfort
Os quartos são espaçosos, o hotel é limpo, as camas são boas; destaque para o café da manhã: frutas, suco, tapioca, pão de queijo, presunto, queijo, ovo frito...
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Moises

Liked: Cleanliness, staff & service, amenities
Os travesseiros tem de ser trocados com urgência, tem de reforçar a porta, Já o atendimento e o café foi excelente.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Thiago façanha

Liked: Cleanliness
Tranquilo. Limpo piscina top!!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Carlos

O quarto tava um pouco com cheiro de mofo
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Dalton

Disliked: Cleanliness
Ar condicionado muito barulho e pouca eficiencia.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

EDUARDO

Liked: Staff & service
Disliked: Room comfort
Precisa melhorar as condições de comodidade, para se ter mais conforto.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manhã simples, mas de boa qualidade e com uma boa variedade de produtos
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Verified traveller

Atendeu às expectativas, com algumas ressalvas.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cama confortável, quarto grande, ar condicionado ok, banheiro bem grande. Café da manhã bem simples, mas ok também. Localização ótima. Nada deixou a desejar. Recomendo.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Herllinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento

O atendimento da equipe foi impecável, sempre atenciosos e dispostos a ajudar.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O local e' bem localizado e confortável. recomendo aos demais amigos que estejam passando por este local.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

LUCIANA

Liked: Cleanliness, staff & service
Viagem curta à trabalho, hotel limpo, cama confortável, café da manhã simples mas gostoso
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Cláudia

Disliked: Room comfort

Avaliação do quarto

As janelas do quarto não tinham trancas, completamente sem segurança. O colchão muito mole, o armário quebrado e cheio de poeira e o copo em cima da geladeira sujo de poeira.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

LIZABETE

Liked: Staff & service
Disliked: Room comfort

Regular

Hospedagem regular pois tivemos que pedir para trocar o colchão do quarto que era muuuito fino.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Terezinha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cidade da Pedra Pintada

Hospedagem simples porém aconchegante, piscina limpa, um bom o café da manhã. O quarto amplo e colaboradora(Luzimara ) muito atenciosa.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Falta o mínimo de conforto.

Não gostei da acomodação. Quarto sem janela acho que por isso tinha mão cheiro. Colchão extremamente velho, sem nenhum conforto. Péssima experiência. Café da manhã bom, pessoas atenciosas, somente estrutura precisa de adequações.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo muito.

O quarto que fiquei não tinha luz natural, nenhuma janela, mas era ótimo, como eu só ficaria 1 dia estava perfeito. Senti falta de variedade no café mas a senhora da cozinha era bem atenciosa.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

José Haroldo

Liked: Cleanliness, staff & service

bom custo-benefício e sossegado.

Trata-se de um hotel de baixo custo, logo não se pode esperar um local luxuoso. A localização é muito sossegada, mas é um hotel simples com um bom custo-benefício. O atendimento foi cortês.
Stayed 2 nights in Sep 2023