4/10 Poor
Verified traveller
Travelled with family
20 Mar 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great value
This was last minute booking on a Friday and room rate of almost $300 combined with photos seemed reasonable, but room didn't deliver at that price point despite great friendly and helpful staff.
When entering room it was freezing. Heat was not on (which is fine to save energy) but window was not full closed in winter, letting cold in. Window was difficult to close, did not slide, lock did not align.
Heater worked but had funny smell, coils were visually dirty.
TV did not work at first. We played with connections, source, remotes, etc with no luck. Called for help. Before help arrived we reset TV and seemed to work. TV Listing on counter didn't match channel numbers.
Later had other issues with TV.
Bedside lights did not work, either of them.
Bathroom was a surface remodel, but old adhesive drips from sink install remained on sink. Remodel was of poor quality.
Staff was great, breakfast had good variety and items did not run out. Drink dispenser broken but they had pitchers instead.
Overall, for the cost, just not a good value. Property had space, and short drive to amenities, but not close. Weekend rate, especially in winter, should be closer to $120 and rating would have been higher. Staff made it not a one star review.
Verified traveller
Stayed 1 night in Mar 2025